Span Of Control - Publications - Faculty & Research

03 Feb 2020
What Do You Think?

Can an Organization Have Too Much 'Rebel Talent'?

traditional and ubiquitous command and control hierarchies of modern society inhibit, frustrate, and deny our natural instincts.” He suggests stakeholder forums as one means of... View Details

Keywords: by James Heskett

15 Aug 2024
Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

product, technology, and security teams should be able to find out whether software updates will be or should be rolled out in waves and where this might present a comfortable or uncomfortable level of risk to the business. Technology:... View Details

Keywords: by Hise Gibson and Anita Lynch

08 Feb 2000
Research & Ideas

Women Negotiating in the New Millenium

Organizations and Markets Group and Deborah Kolb, a professor at the Simmons College Graduate School of Management, discussed the topic at the Women Enriching Business panel "Women Negotiating in the New Millenium." "The... View Details

Keywords: by Martha Lagace

01 Mar 2023
News

Happy Monday

employees felt about the program and how they were using it. “We’ve never seen our employees answer a survey so fast. Usually it takes some follow-up, but we had results within 15 minutes,” observes Carbonell. On a scale of 1 to 10, the... View Details

Keywords: Jen McFarland Flint; Apparel Manufacturing; Manufacturing

01 Dec 2002
News

Bad Times for Business

Professors Lorsch, Palepu, Kanter, Healy, Koehn, and Hall. Spangler Center, Fall 2002. Photography by Webb Chappell. With corporate America rocked by revelations of conflict of interest, malfeasance,... View Details

Keywords: Garry Emmons

14 Oct 2002
Research & Ideas

The Widening Rift Between Corporations and Society

processes of production and distribution. This was a massive innovation over the older model of a single owner who tried to oversee everything. Under managerial capitalism, ownership became dispersed, but... View Details

Keywords: by Martha Lagace

08 May 2019
News

Lessons from the Ashes

that what have I done? Wanted to do the takeover, I mean yes, we increased operating profits. So I suppose my hypothesis that it wasn't being as managed as optimally as possible, this proved correct. But so what? We lost control and what... View Details

Web

SAS/CONNECT - Research Computing Services

Software Tools SAS/CONNECT 3ms SAS/CONNECT is an application that allows you to connect a SAS session running on your desktop to SAS on the HBSGrid. SAS/CONNECT offers two types of services, which both use desktop SAS Windows as the front... View Details

01 Dec 2012
News

From Where We Stand

my goals. The financial services industry was just opening up to women, and I was on a mission to be one of the first to participate. I loved being a pioneer. I had my goals and was determined to achieve them. They were, and still are, to... View Details

11 Apr 2018
Research & Ideas

Sexual Harassment: What Employers Should Do Now

there in sufficient numbers that they’re not all alone and cringing in the face of a dominant figure who can control their fate,” says Kanter, author of Men and Women View Details

Keywords: by Dina Gerdeman

28 May 2019
News

Alumni and Faculty Books for June 2019

and mentors—were the key to engaging and inspiring his students. Here, Walker records those stories in a memoir that spans five decades and reveals a man whose curiosity, resourcefulness, and luck led him out View Details

15 Sep 2016
News

The Burning Man Project

self-expression, it is also a carefully and thoughtfully organized pop up city of 70,000 people with a $36 million budget. Jennifer Raiser (MBA 1990) is the woman who controls that budget, serving as Burning... View Details

01 Oct 1997
News

Doing Something Real

Twenty-five years ago, our yearbook opened with a quote from John Kenneth Galbraith - esteemed professor from across the river - who said patronizingly of HBS, in that wonderfully dry way of his, "It's a... View Details

Keywords: Andrew Tobias (MBA '72)

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

Often overlooked in essays on leadership is the role of the organization's measurement and management system. Effective leaders, however, know that measurement and management systems play a critical role in communication; in establishing... View Details

Keywords: by Robert S. Kaplan & David P. Norton

01 Jun 2016
News

How Do We Win the Cyberwar?

users control of other computers remotely is priced as low as $20. And business is booming. A PricewaterhouseCoopers survey found that global security incidents rose 38 percent in 2015—the biggest jump in... View Details

Keywords: Dan Morrell; illustrations by Victo Ngai

01 Mar 2023
News

Clearing the Air

believe that we can just take existing processes for capturing carbon dioxide directly from the air and improve them through optimizing the chemical engineering process. The fundamental bottleneck that controls the economics View Details

Keywords: April White and Dan Morrell; Illustrations by Richard Borge

01 Dec 2008
News

Lesson from the Fall

controls the recruitment and tenure of directors, sets the board’s agenda, selects the information that flows to the board, and oversees the process of evaluating CEO... View Details

Keywords: Malcolm S. Salter; Oil and Gas Extraction; Mining; Electric Power Generation, Transmission, Distribution; Utilities

13 Jun 2012
HBS Case

HBS Cases: A Startup Takes On the Credit Ratings Giants

For most of the 20th century, three bond ratings agencies—Moody's, Fitch, and Standard & Poor's—dominated the credit ratings industry, recently controlling 97 percent of... View Details

Keywords: by Maggie Starvish; Banking; Financial Services

01 Sep 2004
News

One-on-One with Robert McNamara

war’s progress? In matters of the human spirit, numbers could be deceiving. After teaching accounting and control for three years at HBS, McNamara became a War Department consultant and later was inducted... View Details