Publications

September 2007
Case

Vendor Compliance at Geoffrey Ryans (A)

Geoffrey Ryans, a regional department store, faced two major issues relating to its retail furniture line: a large percentage of stock received from East Asian vendors was not in sellable condition, and furniture pieces had high customer return rates. Discusses... View Details

Keywords: Quality; Supply Chain; Retail Industry; East Asia

14 Apr 2008
News

The Gap in the U.S. Treasury Recommendations

13 Dec 2019
News

United’s Frequent-Flier Program Gets Some Game Theory

Web

Executive Education - Global

days of the program, I realized I had already changed my views regarding how to approach challenges." Kasturi Wilson Managing Director, Sri Lanka Hemas Pharmaceuticals, MD Hemas Logistics, MD Hemas Martitime "SELPI actually exceeded my... View Details

2008
Working Paper

The Flattening Firm and Product Market Competition: The Effect of Trade Liberalization

By: Maria Guadalupe and Julie Wulf

This paper establishes a causal effect of competition from trade liberalization on various characteristics of organizational design. We exploit a unique panel dataset on firm hierarchies (1986-1999) of large U.S. firms and find that increasing competition leads firms... View Details

Keywords: Trade; Managerial Roles; Organizational Change and Adaptation; Organizational Design; Organizational Structure; Business Strategy; Competitive Strategy

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Allison Mnookin is a Senior Lecturer of Business Administration in the Technology and Operations Management (TOM) Unit at the Harvard Business School. She currently is the co-chair of the first-year MBA Technology and Operations Management course. In addition, she... View Details

15 May 2015
Research & Ideas

Kids Benefit From Having a Working Mom

To gauge the global effect of working moms, the researchers dug into data from the International Social Survey Programme, a global consortium of organizations that conduct social science research, and studied 2002 and 2012 responses to a survey called "Family and View Details

Keywords: by Carmen Nobel

16 Oct 2023
HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

systemic and equitable changes in how they hire and promote from within. “It’s not simply about recruiting and getting people into the role. How are you going to give them sponsorship, give them mentorship?” says Hill, who coauthored the... View Details

Keywords: by Lane Lambert; Air Transportation

30 Sep 2002
Research & Ideas

Your Crisis Response Plan: The Ten Effective Elements

key lessons learned? What changes do we need to make to our organization, procedures, and support resources? Assessing Your Crisis Response Plans Use the following table to assess your organization's plans to respond to a crisis and to... View Details

Keywords: by Michael Watkins

Web

About - Race, Gender & Equity

Review. Professor Ely is presently conducting research on organizational culture change aimed at reducing workplace inequality, strategies for women leaders to navigate gender stereotypes, and HBS alumni career and life decisions. She is... View Details

Web

Topics - HBS Working Knowledge

Stakeholder Relations (4) Business or Company Management (19) COVID-19 (127) Capital Markets (13) Capital Structure (1) Capital (65) Cash Flow (1) Cash (2) Central Banking (2) Change Management (67) Change... View Details

February 2008 (Revised March 2008)
Case

Terumo (A)

By: David Godes, Masako Egawa and Mayuka Yamazaki

Terumo faces two challenges: how to sell its catheter products in the U.S. and its new “Solution Pack” in its domestic market, Japan. The case provides rich detail on the firm's evolution from a manufacturer of thermometers to a seller of commodity products like... View Details

Keywords: Organizational Change and Adaptation; Expansion; Global Strategy; Sales; Medical Devices and Supplies Industry; Japan; United States

June 11, 2014
Article

Keep Learning Once You Hit the C-Suite

By: Boris Groysberg

What skills do companies prize in C-level executives? To answer these questions, we surveyed 32 senior search consultants at a top global executive-placement firm. Experienced search consultants typically interview hundreds and even thousands of senior executives; they... View Details

Keywords: Executive Ability; Management Skills; Learning

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2008
Working Paper

The Supply Side of Innovation: H-1B Visa Reforms and U.S. Ethnic Invention

By: William R. Kerr and William F. Lincoln

This study evaluates the impact of high-skilled immigrants on US technology formation. Specifically, we use reduced-form specifications that exploit large changes in the H-1B visa program. Fluctuations in H-1B admissions levels significantly influence the rate of... View Details

Keywords: Information Technology; Patents; Ethnicity; Immigration; Innovation and Invention; United States

SSRN

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October 1984 (Revised July 1988)
Case

Mark Twain Bancshares, Inc.

By: Joseph L. Badaracco Jr.

Describes the history, management, and organization of an extremely successful bank holding company. The company has had a very charismatic chairman, has made MBAs bank presidents at very early ages, and has a long record of innovation. Now deregulation and a coming... View Details

Keywords: Management Style; Financial Services Industry