Publications

Profile

Ruzwana Bashir

online,” Bashir told Charlie Rose. In her typical relentless fashion, she searched for the perfect partner with the technology savvy to build the company. She teamed up with Oskar Bruening, an MIT graduate with vast technology... View Details

27 Aug 2019
News

New US Trademark Rules Raise Concerns About Immigration Enforcement

27 Apr 2016
Research & Ideas

How the FBI Reinvented Itself After 9/11

both design and identity. This involved establishing a strategy management system based in part on best practices that had been successful in the corporate world: He and his team implemented the balanced... View Details

Keywords: by Carmen Nobel

October 1979 (Revised January 1983)
Background Note

IBM Corp., Background Note

Describes some aspects of how the senior managers of IBM conducted its affairs. Much of this note is a factual description of the design of the organization and of the formal process by which members of the organization worked together. Also contains excerpts from... View Details

Keywords: Management Style; Organizational Design; Organizational Structure; Management Teams; Computer Industry; United States

Find at Harvard

14 Sep 2020
Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

us.” About the author Danielle Kost is senior editor of Harvard Business School Working Knowledge. [Image: iStock Photo] Related Reading Master the Team Meeting 'Always On' Isn't Always Best for View Details

Keywords: by Danielle Kost

27 Feb 2019
Research & Ideas

The Hidden Cost of a Product Recall

significant, the researchers say. Competitors ramp up major innovation efforts in response to rival recalls. Large-scale new product development projects cost more, take longer to complete, and require specialized teams to View Details

Keywords: by Danielle Kost; Manufacturing; Consumer Products; Auto; Medical Devices & Supplies

02 Jun 2022
Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

When Arthur Brooks was interviewing for his job, longtime Harvard Business School professor Len Schlesinger asked him, “What can you teach that really only you can teach—and that we need and don’t have?” Brooks responded that he’d been... View Details

Keywords: by Dan Morrell

December 2003 (Revised May 2004)
Case

Sears Auto Centers (A) (Abridged)

By: Lynn S. Paine

In the early 1990s Sears faced and allegations by the California Department of Consumer Affairs that the company's auto repair centers had been overbilling customers and making unnecessary repairs. Top management must evaluate the problem and come up with a plan to... View Details

Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry

22 Apr 2024
Research & Ideas

When Does Impact Investing Make the Biggest Impact?

The idea of supporting social change has propelled impact investing assets to more than $1 trillion. But what if those funds aren’t as impactful as investors expect? Recent Harvard Business School research indicates that while impact... View Details

Keywords: by Rachel Layne

Web

Health Care - Faculty & Research

innovative solutions developed during the pandemic-related chaos of securing and delivering vaccines, while she and her team prepare for what unknowns may come next. Keywords: Developing Countries and Economies ; Financial Instruments ;... View Details

January 2024
Case

Flashfood: The Magic of Commitment

By: Reza Satchu and Patrick Sanguineti

Josh Domingues had accomplished what countless young entrepreneurs long to achieve: founding a promising company that aspires to make the world a tangibly better place. Shocked to learn that international food waste cumulatively amounted to the world’s third largest... View Details

Keywords: Entrepreneur; Founder; Startup; Business Model; Business Startups; Food; Applications and Software; Mission and Purpose; Environmental Sustainability; Canada

18 Aug 2022
Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

why it happened, and how it could be done better. Insight: Leaders must pull the best ideas from their teammates and gain their insights in order to produce the best outcomes for the organization. Action: If the team is aligned on goals,... View Details

Keywords: by Hise Gibson and MaShon Wilson

May 1994 (Revised August 1994)
Case

Motorola-Elma

By: Shoshana Zuboff and Janis Lee Gogan

Motorola's old automative electronics plant in Arcade, outside Buffalo, New York, faced the prospect of closure in the mid-1980s, but leading customers persuaded Motorola to give the plant a second chance. The new plant manager, Dennis Fiehn, recognized that existing... View Details

Keywords: Factories, Labs, and Plants; Business Exit or Shutdown; Customers; Leading Change; Management Analysis, Tools, and Techniques; Organizational Structure; Competitive Strategy; Expansion; Telecommunications Industry; New York (state, US)