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  • 02 Feb 2004
  • Research & Ideas

Mapping Your Corporate Strategy

structure for meetings where managers can quickly see which aspects of their strategy are succeeding and where they are falling short. The causal relationships enable managers to test whether the theory of... View Details
Keywords: by Martha Lagace
  • Profile

Mike Monagle

business and then moved into a strategic role managing company interests in Asia. As it became clearer that Mike wanted to build a business of his own, he recognized a need to expand his skills and “reflect on my future,” he says. “In the... View Details
  • Profile

Inessa Lurye

today, Inessa heads up product strategy at Maxwell Health, an "operating system for employee benefits" that centralizes health and benefits data to help employees navigate options more simply and satisfactorily. "I hadn't... View Details
  • 03 Aug 2015
  • Research & Ideas

Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders

Technology and Operations Management unit at Harvard Business School. And why would Apple ever allow a Kindle app in its App Store in the first place? "We all know historically Apple often says no to apps that directly compete with... View Details
Keywords: by Michael Blanding; Information; Publishing; Technology
  • 25 Jul 2005
  • Research & Ideas

An Organization Your Customers Understand

If customers were unhappy, they reasoned, the product should be changed. Militant demands displaced an environment of mutual respect and shared learning. Needless to say, the practice of telling students they were customers was quickly... View Details
Keywords: by Robert Simons
  • July 2011 (Revised August 2011)
  • Supplement

Renewing GE: The Africa Project (B)

By: David A. Thomas and Stephanie J. Creary
This case continues the story of the evolution of GE's business initiatives Africa. Between November 2010 and March 2011 several significant structural changes and leadership appointments were announced at GE, which reflected the company's commitment to global growth... View Details
Keywords: Organizational Change and Adaptation; Restructuring; Multinational Firms and Management; Developing Countries and Economies; Consumer Products Industry; Hong Kong; Africa; Republic of Ireland
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  • July 2024
  • Case

Living up to Purpose and Performance at Parker Hannifin

By: Hubert Joly, Alicia Dadlani and Martha Hostetter
In 2019, Parker Hannifin, one of the world’s largest manufacturers of motion and control technologies, did something unusual for an industrial company: it created a purpose statement. Even though it already had a clear business strategy and longstanding culture of... View Details
Keywords: Mission and Purpose; Health Pandemics; Leadership; Business or Company Management; Organizational Culture; Business Strategy; Communication Strategy; Industrial Products Industry; Industrial Products Industry; Cleveland; Ohio; United States
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  • 01 Jun 1997
  • News

New Releases

demand, and on pleasing the best customers - can ultimately weaken a strong firm. In The Innovator's Dilemma, Christensen shows how significant breakthroughs in products and services are often initially rejected by mainstream customers... View Details
  • December 2001 (Revised January 2002)
  • Case

Nestle S.A.

By: Ray A. Goldberg and Hal Hogan
Peter Brabeck wants to focus Nestle as a wellness company in the global food system and do so in a way that provides both growth in sales and margins in both developed and developing countries. View Details
Keywords: Brands and Branding; Product Development; Supply Chain Management; Food; Multinational Firms and Management; Business Growth and Maturation; Sales; Agriculture and Agribusiness Industry; Food and Beverage Industry; Switzerland
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  • 07 Aug 2019
  • News

Step Right In

confusing? It is. Fortunately, TechCrunch sent a writer to the MoFE pop-up in New York’s SoHo neighborhood recently to try it out. As TechCrunch explains it, Askaryan was a product manager at Bridgewater... View Details
  • March 2020
  • Teaching Note

Transforming Hindustan Unilever

By: Krishna G. Palepu
Keywords: Change Management; Transformation; Leading Change; Performance Improvement; Consumer Products Industry; India
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  • 10 May 2023
  • News

Alumna Snags an Emmy

whether you won or not,” says Smith Cochrane, the Group Product Manager at YouTube TV. One of two big news items this spring (she welcomed a daughter just two weeks earlier) we asked her where the statuette... View Details
Keywords: Arts, Entertainment; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 12 Jul 2017
  • Working Paper Summaries

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

Keywords: by Diwas S. KC, Bradley R. Staats, Maryam Kouchaki, and Francesca Gino; Health
  • October 2021
  • Supplement

Diversifying P&G's Supplier Base (B)

By: Kris Ferreira, Kym Lew Nelson, Carin-Isabel Knoop and Sarah Mehta
This (B) case accompanies the (A) case of the same title. View Details
Keywords: Business Ventures; Mergers and Acquisitions; Business Model; Business Organization; Family Business; Joint Ventures; Demographics; Diversity; Ethnicity; Race; Fairness; Ownership; Supply Chain Management; Consumer Products Industry; Consumer Products Industry; United States; Ohio
Related
  • 2010
  • Working Paper

When Open Architecture Beats Closed: The Entrepreneurial Use of Architectural Knowledge

By: Carliss Y. Baldwin
This paper describes how entrepreneurial firms can use superior architectural knowledge to open up a technical system to gain strategic advantage. The strategy involves, first, identifying "bottlenecks" in the existing system, and then creating a new open architecture... View Details
Keywords: Entrepreneurship; Investment Return; Growth and Development Strategy; Product Design; Organizational Design; Competitive Advantage; Technology Industry
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  • 28 Jan 2013
  • Research & Ideas

Helping Yelp Create More Accurate Reviews

elite reviewer more likely to post a positive review, too—or a negative one. Of course, some reviewers care more about their reputation on Yelp than others; while others may prefer to never deviate from their prior reviews. How product... View Details
Keywords: by Kim Girard; Food & Beverage
  • 01 Oct 1999
  • News

Culture Clash: Exploring Cross Cultural Conflicts in Business

"As different cultural traditions meet in the marketplace and inside organizations, managers face tough choices about the values that they and their organizations will live by," HBS professor Lynn Sharp Paine told participants at an HBS... View Details
Keywords: Judith A. Ross
  • 01 Mar 2015
  • News

A Boomtown's Echo

is the Bakken formation, a 25,000-square-mile underground deposit that—thanks to a rise in fracking and new oil extraction technologies—has produced as much as 1 million barrels of oil and gas a day, or about the production equivalent of... View Details
Keywords: Oil and Gas Extraction; Mining
  • 19 Sep 2018
  • Sharpening Your Skills

Say Again? Uncommon Advice for Common Business Problems

when their employees are naturally proactive. When a Competitor Abandons the Market, Should You Advance or Retreat? Companies pay close attention when a competitor drops out of the market. Too often, though, they come to the wrong conclusion. Hiding From View Details
Keywords: by Sean Silverthorne
  • Web

Finding Professional Purpose: Building an Impactful Career that Reflects your Values with Lisa Tanzer (MBA 1993) - Recruiting

services, business services, telecommunications, and consumer products. It was during a product line analysis for a pet food company that I discovered an interest in marketing, branding, and product... View Details