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Publications

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  • All HBS Web  (4,871)
    • People  (10)
    • News  (1,182)
    • Research  (3,021)
    • Events  (33)
    • Multimedia  (20)
  • Faculty Publications  (1,447)

Show Results For

  • All HBS Web  (4,871)
    • People  (10)
    • News  (1,182)
    • Research  (3,021)
    • Events  (33)
    • Multimedia  (20)
  • Faculty Publications  (1,447)
← Page 232 of 4,871 Results →
  • 01 Sep 2020
  • News

The Devil You Don’t Know

more—possibly just a little bit at first—and firms might decide to expand production as well, and back and forth, driving a recovery in output and employment. In this way, the downward spiral of contracting consumption and business... View Details
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

Harvard Business School professors Jim Heskett (now emeritus), Earl Sasser, and Len Schlesinger have been studying the service sector—the good and the great as well as the bad and the ugly—for more than three decades. In their new book,... View Details
Keywords: by Jim Aisner; Retail
  • Profile

Michael Maples

investing but when he looked around, he saw a gap in the market. There was a raft of startups that wanted to raise seed or early funding but were not ready for a five million dollar round, which seemed to be the minimum that Silicon Valley’s vaunted Sand Hill Road VC... View Details
  • 01 Dec 2007
  • News

Mead Treadwell

involving fifteen federal agencies. In the private sector, Treadwell is chairman and CEO of Venture Ad Astra, which invests in and develops new geospatial and imaging technologies. “From 2007 to 2009, we are marking the International... View Details
Keywords: Garry Emmons; Oil and Gas Extraction; Mining; Management, Scientific, and Technical Consulting Services; Professional Services; Transportation
  • 05 Mar 2020
  • News

Green Light

country’s leafy greens are produced in Arizona or California, according to the states' Leafy Green Marketing Agreement, and transportation to New England can take weeks; FreshBox being able to offer Massachusetts consumers a locally grown... View Details
Keywords: Dan Morrell; photographed by Scott Nobles
  • 17 Apr 2017
  • HBS Case

This Turkish Debt Collector Is Customer-friendly

indebted.” AMCs in the country have traditionally used that sentiment to their advantage, putting the screws on debtors with a hard-sell tactics to squeeze as much payment out of them as possible. Start with the debtors Turkasset’s new... View Details
Keywords: by Michael Blanding; Financial Services
  • 15 Aug 2024
  • Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

When cybersecurity firm CrowdStrike distributed a faulty software update in July, it impacted a staggering 8.5 million devices. The crisis rippled through commercial airline operations, package delivery logistics, ecommerce, and health... View Details
Keywords: by Hise Gibson and Anita Lynch
  • Career Coach

Martin November

Marty (HBS '98) is an MD/MBA and practicing OBGYN physician who has broad expertise in the healthcare sector as the former Medical Director for Patient Safety and Risk Management at Atrius Health, Harvard Medical School teaching faculty and hospital division director,... View Details
Keywords: Consulting; Education; Entrepreneurship; Government; Health Care; Insurance; Publishing / Communications / Advertising; Social Enterprise; Startup - Founder; Entrepreneurship; Startup - Joiner; Entrepreneurship
  • 01 Apr 1998
  • News

World Class Learning

On a blustery late-December afternoon, sixty students sit watching a video case presentation in a darkened Aldrich Hall classroom. Participants in a special HBS orientation program for new international students,* they hail from thirty... View Details
Keywords: Eileen K. McCluskey
  • 01 Jun 2011
  • News

The Best-Laid Plans

difficult,” he says. In its new incarnation, EyeView provides advertisers, agencies, and video networks a platform to create personalized online, broadcast-quality video ads tailored to the viewer by location, time of day, real-time... View Details
Keywords: Julia Hanna; contests; Health, Social Assistance; Architectural, Engineering, and Related Services; Professional Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 08 Dec 2003
  • Research & Ideas

Is That Really Your Best Offer?

like to think we can gauge someone's sincerity and commitment by the look in her eyes or the firmness of her handshake. After all, a bargainer who yields to a demand is said to have "blinked." And if we reach agreement, it's... View Details
Keywords: by Michael Wheeler
  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

observes Willis Emmons (HBS MBA '85, PhDBE '89), director of the C. Roland Christensen Center for Teaching and Learning at HBS. "We welcomed 38 new faculty to the School this year and hope to have a similar number to come on board... View Details
Keywords: by Deborah Blagg; Education
  • 01 Mar 2008
  • News

Classroom Legend

we could wrestle with and articulate, what this case method was all about,” observes Willis Emmons (MBA ’85, PhDBE ’89), director of the C. Roland Christensen Center for Teaching and Learning at HBS. “We welcomed 38 new faculty to the... View Details
Keywords: Deborah Blagg; Roland Christensen; George Albert Smith; Fritz J. Roethlisberger; Richard Meriam; Edmund P. Learned; Business Schools & Computer & Management Training; Educational Services; Management
  • Web

Commencement 2011 Address | About

of the Class of 2011) is today a Director and President of BlackRock, Inc. — the world ’ s largest asset management firm. BlackRock was among the firms that saved our banking system from collapse. At a moment of great peril, Rob and his... View Details
  • 15 Dec 2015
  • News

The Year in Ideas 2015

(MBA 2011). This year, the NextGen Angels, led by president Brett Gibson (MBA 2011), has invested further in its big idea: launching angel groups in New York (run by Kelsey Morgan [HBS 2011]), Chicago, Boston and Austin, growing to more... View Details
Keywords: Julia Hanna, Christine Lejeune, Dan Morrell, and April White
  • 01 Mar 2013
  • News

Sizing Up Social Impact

after stints at the World Bank and at his family's industrial distribution business. "Then you have to consider the outputs: Did they use this new technology and training? Did it produce more bananas or mangoes or pineapples? Did they... View Details
Keywords: Julia Hanna; Crop Production; Agriculture; Administration of Economic Programs; Government; Administration of Housing Programs, Urban Planning, and Community Development; Government; Water, Sewage and Supply Systems; Utilities
  • 01 Jun 2017
  • News

Supercharged

electric powertrains into 40 percent of its lineup by 2020, while the Volkswagen Group intends to launch more than 30 new electric models by 2025. “Within mainstream, old, dinosaur auto companies, there’s no lack of enthusiasm about... View Details
Keywords: Alexander Gelfand; illustrations by Tavis Coburn
  • 18 Aug 2011
  • Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

industry by talking to as many people as possible. That was a very good discipline that I still apply," says Machiels, a partner at private equity firm Pegasus Capital Advisors. "I also learned to work with scientists. They're brilliant,... View Details
Keywords: by Julia Hanna; Education
  • 01 Dec 2010
  • News

The Transformers

joined Bridgespan as temporary externs, permanent staff, and board members. Of the current staff of 170, spread over offices in Boston, New York, and San Francisco, 22 arrived from Bain. Bridgespan also maintains close ties to HBS.... View Details
Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Professional Services
  • 21 Sep 2009
  • Research & Ideas

Excessive Executive Pay: What’s the Solution?

their areas of expertise, have attempted to influence the debate through opinion pieces in major newspapers. Writing in the Wall Street Journal, HBS professor Jay Lorsch and coauthors Martin Lipton and Theodore Mirvis—partners of the New... View Details
Keywords: by Roger Thompson
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