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Show Results For
- All HBS Web
(8,534)
- People (17)
- News (1,332)
- Research (5,011)
- Events (25)
- Multimedia (79)
- Faculty Publications (3,619)
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- 17 Jul 2006
- Lessons from the Classroom
Developing a Strategy for Digital Convergence
teraflop of processing power, and today's high-end, high-speed chips will migrate down into a wide swath of consumer devices. Another key driver is the arrival of broadband technology on a global scale, which allows bandwidth-intensive... View Details
- 05 Jul 2006
- Research & Ideas
Reinventing the Dowdy Savings Bond
months. Marketing for the program was also eliminated. While all banks sell bonds, the $.50 to $.85 they earn for each transaction gives them little financial incentive to make the process easy for consumers. Finally, the Treasury's... View Details
- 07 Nov 2005
- What Do You Think?
Is Less Becoming More?
these marginal differentiators and expend their creative efforts on new products and processes that create value, instead of slapping a new coat of paint on shopworn goods." Sandi Edgar wrote, "Instead of trying to weed out new... View Details
- 24 May 2004
- Research & Ideas
Becoming an Ethical Negotiator
damage was done, and he came out ahead financially. I've also seen project opponents file frivolous appeals to drag out the approval process in hopes of exhausting the developer. It's disheartening to hear how parties rationalize such... View Details
Keywords: by Martha Lagace
- 06 May 2002
- Research & Ideas
Profits for Nonprofits: Earning Your Own Way
watered down in an effort to "play the game." The internal discussions the business provokes have been good for Haley House culture, he said. "It allows us to go through a process of defining the issues that are important... View Details
Keywords: by Martha Lagace
- 18 Jun 2001
- Research & Ideas
Caught in the Cogs: When Manufacturing and IT Meet
process that comprises many small projects, that evolves to meet the emerging demands of the ever-changing marketplace, that allows for frequent experimentation, and that delivers value on an ongoing basis. "Several decades ago, we... View Details
Keywords: by Jim Aisner
- 09 Apr 2001
- Research & Ideas
The Manager’s Guide to Communicating with Customers Collection
around and talk about the items—a process that leads to more purchases. Understand that shoppers are on a mental journey. "Most of store managers' attention is on what happens between the aisle and the register, and that's where so... View Details
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
roughly 26 months for a patent application to move through the evaluation process, which exceeded the office’s processing goal of 20 months. In August 2016, Andrew Hirshfeld, the commissioner for patents at the USPTO, considered the... View Details
Keywords: Sean Silverthorne
- 16 Feb 2016
- First Look
February 16, 2016
frog design, LUMA Institute), we have developed a semester long, cross-disciplinary, “doing” course that presents students with a conceptual framework for a human-centered innovation process and provides them with tools for engaging in... View Details
Keywords: Sean Silverthorne
- 19 Aug 2008
- First Look
First Look: August 19, 2008
professor Bower found that companies performed better when they appointed insiders to the job of CEO. CEO succession is a process taking many years, not an event that takes place shortly before a transition. It reflects the way a company... View Details
Keywords: Sean Silverthorne
- 19 Jun 2007
- First Look
First Look: June 19, 2007
http://www.hbs.edu/research/pdf/07-051.pdf Alignment in Cross-Functional and Cross-Firm Supply Chain Planning Authors:Santiago Kraiselburd and Noel Watson Abstract In this paper, we seek to use quantitative models to help appreciate the behavioral View Details
Keywords: Martha Lagace
- 10 Jan 2005
- Research & Ideas
The Knowledge Coach
breaks down or needs expediting. And how about her uncanny ability to decode behavioral cues—subtle signs of disagreement or even hostility among subordinates in meetings? How does she do that? That storehouse of unwritten process... View Details
Keywords: by Dorothy Leonard & Walter Swap
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
associated with billing and insurance activities at a large academic health care center that had a certified EHR system. The center enjoyed economies of scale by concentrating its bill paying functions within a single, dedicated unit. The study found that costs for... View Details
Keywords: Sean Silverthorne
- 04 Oct 2006
- Lessons from the Classroom
Surviving Success: When Founders Must Go
fit. "Initially we allocated very few pages to the search process itself, but as we got into it, we realized how much rich material was there," says Wasserman. "An added plus was the issue of how involved Lew should be in... View Details
- 11 May 2011
- Research & Ideas
Building a Better Board
where the independent directors based their assessments of him on direct, private conversations with company executives at multiple levels of management. (He detailed the process in a 2008 Harvard Business Review article, "Evaluating... View Details
Keywords: by Carmen Nobel
- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
constituents, managers must choose their primary customer—and organize accordingly. A constituent is a person or group that receives utility from the value creation process of the organization and transacts routinely with the organization... View Details
Keywords: by Robert Simons
- 03 May 2004
- Research & Ideas
Business History around the World
Much management theory stresses how firm-specific resources—especially knowledge—accumulate over time, and become embedded in distinctive routines or cultures which shape the competitive advantage of firms. Business historians are in a unique position to explore this... View Details
Keywords: by Cynthia Churchwell
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
Experience Economy (Harvard Business School Press, 1999), because "most practitioners have taken the concept of one-to-one marketing and bastardized it into CRM. They're using CRM tools to design better processes for a nonexistent... View Details
Keywords: by Jean Ayers
- 04 Sep 2001
- Lessons from the Classroom
Getting Back on Course
personal models of success, the first step in the process is introspection, followed by a creative and savvy approach to one's actual next career move. In the May program, participants spent time in intensive groups. Dr. Timothy Butler,... View Details
Keywords: by Martha Lagace
- 26 Feb 2008
- First Look
First Look: February 26, 2008
display promotions away from smaller revenue brands and toward larger ones following periods of poor financial performance, indicating the behavior is being driven by parties higher in the firm than the brand managers. Download the paper:... View Details
Keywords: Martha Lagace