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  • 2018
  • Working Paper

Product Quality and Entering Through Tying: Experimental Evidence

Dominant platform businesses often develop products in adjacent markets to complement their core business. One common approach used to gain traction in these adjacent markets has been to pursue a tying strategy. For example, Microsoft pre-installed Internet Explorer... View Details
Keywords: Market Entry and Exit; Digital Platforms; Competitive Strategy; Product Marketing; Quality
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  • 2009
  • Other Unpublished Work

Financing Higher Education in Australia

By: David Moss and Stephanie Lo
Even before Australian lawmakers abolished university tuition in 1973, students in Australia had long benefited from low tuition and large government subsidies. By the early 1980s, however, the nation's universities faced growing budget challenges and an apparent... View Details
Keywords: Higher Education; Financing and Loans; Government and Politics; Australia
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  • June 2008
  • Article

The Multiunit Enterprise

By: David A. Garvin and Lynne C. Levesque
A multiunit enterprise is a geographically dispersed organization built from standard units (stores, restaurants, or branches) that are aggregated into larger geographic groupings (districts, regions, and divisions). Although this organizational structure has become... View Details
Keywords: Globalized Firms and Management; Organizational Structure; Global Range; Research; Business Ventures; Problems and Challenges; Business or Company Management; Business Headquarters; Organizational Design; Talent and Talent Management; Goals and Objectives
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  • 18 Feb 2025
  • HBS Seminar

Andrey Simonov, Columbia University

  • 06 Nov 2012
  • First Look

First Look: November 6

understood and managed. The key to success? Incentives. Fortunately, new research has shed light on the role incentives can play in promoting new ideas, but these findings have been absent from innovation literature-until now. By using... View Details
Keywords: Sean Silverthorne
  • November 2008 (Revised March 2011)
  • Case

a-connect: In Search of Talent Partners (A)

By: Robert G. Eccles and Dilyana Karadzhova
a-connect was started in 2002 by three former McKinsey partners who wanted to develop an alternative business model consulting firm, which they have positioned as a high-end staffing company. The company has been very successful, growing to revenues of CHF 30 million... View Details
Keywords: Business Model; Decision Choices and Conditions; Initial Public Offering; Selection and Staffing; Growth and Development Strategy; Marketplace Matching; Expansion; Consulting Industry
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  • Research Summary

Overview

In industries characterized by extreme dynamism, complexity, and uncertainty, formal structure often “falls behind” actual work processes. The nature of work in these environments evolves continuously while formal structure can only do so at specific times in discrete... View Details
Keywords: Organizational Structure; Organizational Design; Organizational Identity; Identity Work; Strategy; Strategic Change; Collaboration; Cross-functional Integration; Cognition; Organizational Evolution; Organizational Alignment; Social Media
  • Web

Volunteer - Alumni

Volunteer Alumni support the School and the global alumni community by volunteering in a wide range of important roles, from reunion planning to fundraising to writing Class Notes. Alumni Board members on campus for their annual spring... View Details
  • 28 Apr 2015
  • First Look

First Look: April 28

Understanding Ordinary Unethical Behavior: Why People Who Value Morality Act Immorally By: Gino, F. Abstract—Cheating, deception, organizational misconduct, and many other forms of unethical behavior are among the greatest challenges in today's society. As regularly... View Details
Keywords: Sean Silverthorne
  • 27 Sep 2019
  • Blog Post

Learning the Language of Product at Duolingo

worked in tech or in a PM role - I had previously worked in strategy and design consulting, but I really wanted to explore actually applying insights to change a real, live product. Over the summer, I got to do that and much more. A few... View Details
Keywords: Technology
  • Fast Answer

Stock prices: current & historical

Where do I find current or historical company stock prices? Bloomberg is best for current prices (Note: There is a 20-minute delay). Type a company ticker and then hit the EQUITY key; e.g., MSFT US [EQUITY] for... View Details
  • Research Summary

Models of optimal experience (flow)

Flow is a state of profound task-absorption, involvement, and intrinsic enjoyment that makes the person feel one with the activity. Csikszentmihalyi's Flow Theory states that flow is more likely to occur in situations in which the person feels that the activity is very... View Details
  • 2009
  • Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation
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  • October 2022
  • Article

It’s Not Just the Prices: Time-Driven Activity-Based Costing for Initiation of Veno-Venous Extracorporeal Membrane Oxygenation at Three International Sites—A Case Review

By: Michael Nurok, Vin Pellegrino, Marc Pineton de Chambrun, Jonathan Warsh, Meredith Young, Erik Dong, Neil Parrish, Syed Shehab, Alain Combes and Robert S. Kaplan
The United States spends more for intensive care units (ICUs) than do other high-income countries. We used time-driven activity-based costing (TDABC) to analyze ICU costs for initiation of extracorporeal membrane oxygenation (ECMO) for respiratory failure to estimate... View Details
Keywords: Healthcare; Cost; Time-Driven ABC; Health Care and Treatment; Cost Management; Activity Based Costing and Management; Health Industry
Related
  • 26 Oct 2017
  • HBS Seminar

Nicholas Bloom, Stanford University

  • 18 Oct 2023
  • News

Spreading the Words

Shafiq Khan (MBA 1982) loves to solve problems. It’s what attracted him to the case study method at HBS and, after graduation, to consulting at Booz, Allen & Hamilton. Then, at United Airlines, Khan encountered another challenge: The company was spending one-sixth of... View Details
Keywords: April White
  • 16 Oct 2012
  • First Look

First Look: October 16

location decisions of these firms upon moving to western Germany were driven by non-economic factors and heuristics rather than existing industrial conditions. Relocating firms increased the likelihood of incumbent failure in destination... View Details
Keywords: Sean Silverthorne
  • Web

Business History - Faculty & Research

Business History Business History 2014 Book Business History By: Walter A. Friedman and Geoffrey Jones This volume contains a selection of 42 foundational articles on the discipline of business history written between 1934 and the present day View Details
  • 02 Sep 2014
  • First Look

First Look: September 2

embedding environmental and social factors in their supply chain management and by signing on the United Nations Global Compact, while Malaysian firms adopted reporting guidelines. We do not find any... View Details
Keywords: Sean Silverthorne
  • 27 Apr 2021
  • Blog Post

There Are No HBS People, Just People Who Happen to Go to HBS

recounted lessons she learned throughout her life gave me the sense I could pretty much do anything. During my final year of high school, I identified my love for science and beauty, but I didn’t know what I could View Details