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  • 21 Jun 2023
  • Blog Post

Building a Better World: The Harvard Builders Club

2022) and Tomer Avni (MS/MBA 2022) We – Yarden and Tomer – are graduates of Harvard’s MS/MBA Engineering Sciences program. The program was founded in 2018 by Harvard Business School View Details
  • 01 May 2025
  • HBS Seminar

Dan Iancu, Stanford Graduate School of Business

  • 04 Feb 2002
  • Research & Ideas

How a Juicy Brand Came Back to Life

celebrity known to her fans as the Snapple Lady. She chatted on-air with Oprah Winfrey and David Letterman, made appearances at retail stores, and accepted Snapple drinkers'... View Details
Keywords: by John Deighton; Food & Beverage
  • Portrait Project

Nayely Martinez

“Paso a paso,” my Mom happily said as we stared at my first Kindergarten report card, the first step towards our theory that education would be the way up and out of poverty. “Paso a paso,” my Dad quietly... View Details
  • Web

Accounting & Management Curriculum - Faculty & Research

Management) Susanna Gallani , Robert Huckman Spring 2026 Q3Q4 3.0 Doctoral Programs Faculty from the Accounting and Management unit work with students across several doctoral programs. Detailed curriculum information for each doctoral... View Details
  • Web

Employee Welfare – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

sick pay, disability benefits, and stock purchase plans, Western Electric workers could participate in a range of recreational and educational programs from running meets,... View Details
  • June 2011
  • Case

Reed Supermarkets: A New Wave of Competitors

By: John A. Quelch and Carole Carlson
Reed Supermarkets is a high-end supermarket chain with operations in several Midwestern states. Meredith Collins, vice president of marketing, visits stores located in Columbus, Ohio, an important region with the largest market and the greatest impact on revenue... View Details
Keywords: Product Positioning; Marketing Strategy; Business Growth and Maturation; Competitive Strategy; Consumer Behavior; Brands and Branding; Retail Industry; Retail Industry; Ohio
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  • 2020
  • Working Paper

Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach

By: Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Customer Value and Value Chain; Consumer Behavior; Analytics and Data Science; Mathematical Methods; Retail Industry
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  • Web

Topics - HBS Working Knowledge

(93) Budgets and Budgeting (4) Buildings and Facilities (4) Business Conglomerates (1) Business Cycles (6) Business Divisions (7) Business Earnings (5) Business Education (24)... View Details
  • April 2022 (Revised August 2022)
  • Case

Restaurant Brands International: Version 2.0

By: Boris Groysberg and Sarah L. Abbott
In 2010, 3G Capital acquired Burger King, the second largest burger chain globally. 3G expanded Burger King’s operations via acquisitions into a multi-brand business, renamed Restaurant Brands International. The acquisition had been a financial success story for 3G.... View Details
Keywords: Leadership; Growth and Development; Performance Evaluation; Private Equity; Franchise Ownership; Culture; Change Management; Strategy; Human Resources; Information Technology; Competition; Retail Industry; United States
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  • Web

Impact | Social Enterprise | Harvard Business School

stories and insights on the Social Enterprise Initiative (SEI) and leading social change for 25 years. Catalyzing Action Influencing Practice One of the primary interfaces between the Social Enterprise... View Details
  • June 2004 (Revised September 2007)
  • Case

Zara: IT for Fast Fashion

In 2003, Zara's CIO must decide whether to upgrade the retailer's IT infrastructure and capabilities. At the time of the case, the company relies on an out-of-date operating system for its store terminals and has no full-time network in place across stores. Despite... View Details
Keywords: Business Model; Customer Value and Value Chain; Information Management; Infrastructure; Supply Chain Management; Information Technology; Retail Industry
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  • Web

Standards of Conduct - Recruiting

offers, and other violations of professional standards. Please refer to the Student Recruiting Standards of Conduct for more information. Students' Right to Privacy The Family Educational Rights View Details
  • Web

Resources - Christensen Center for Teaching & Learning

Press Teaching and the Case Method (3rd Ed) by C.R. Christensen, L.B. Barnes & A. Hansen This is a book of cases used in the development of Case Teachers. 01 JUL 1992 Harvard Business School Press Education... View Details
  • Web

Accelerating Solutions - Business & Environment

does society need to finance a decarbonized future? Investors weigh in. Highlights Video Full Panel Video Collaboration, Living Wages, Trade-focused Education to Drive a Climate Workforce Building a climate workforce requires herculean... View Details
  • Web

For MBA Students - Entrepreneurship

collaboration and education space designed to foster entrepreneurship and innovation across Harvard. Loan Reduction Access a needs based loan reduction for graduating HBS... View Details

    Airbnb in Amsterdam

    In February 2014, Amsterdam became the first city to issue new regulations specifically to allow home-sharing. Airbnb's Molly Turner, Global Head of Civic Partnerships; her colleagues at the San Francisco based home-sharing platform; and her counterparts in... View Details
    • Web

    Skydeck - Alumni

    (MBA 2003) ambition for Khan Academy: Empower billions of learners and provide a safety net for education systems around the world Clean Slate 2022 Alumni Achievement Award recipient View Details

      Malcolm S. Salter

      Malcolm Salter has been a member of the Harvard Business School faculty since 1967. His teaching and research focus on issues of corporate strategy, organization, and governance.

      In addition to teaching at HBS, he has held faculty positions at the Harvard... View Details

      Keywords: retailing; retailing; retailing; retailing; retailing; retailing
      • 23 May 2018
      • Research & Ideas

      How to Know If Your Neighborhood Is Being Gentrified

      familiar arguments both for and against. Private developers and other supporters argue that new restaurants and retail shops, high-rise housing,... View Details
      Keywords: by Dina Gerdeman