Publications

January 2008 (Revised May 2008)
Case

Comcast New England: A Journey of Organizational Transformation

By: Michael Beer and Anita Arun

This case describes how Kevin Casey, Comcast's New England Region general manager, transformed a low commitment and performance organization. When he took charge of this Comcast region he inherited an organization that was bureaucratic, had low customer satisfaction,... View Details

Keywords: Transformation; Interpersonal Communication; Customer Satisfaction; Employee Relationship Management; Management Teams; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Performance Improvement; Telecommunications Industry; New England

14 Apr 2009
First Look

First Look: April 14, 2009

Working Papers The Investment Strategies of Sovereign Wealth Funds Authors: Shai Bernstein, Josh Lerner, and Antoinette Schoar Abstract This paper examines the direct private equity investment strategies across sovereign wealth funds (SWFs) and their View Details

Keywords: Martha Lagace

10 Nov 2008
What Do You Think?

How Much Can You Ask of Your Customers?

encouraging, how and when we set overall rules for encouraging (volunteerism) and how we plan to assess, monitor, and manage need to (be) addressed." Alden Cushman added: "how information is collected, put into context,... View Details

Keywords: by Jim Heskett

February 2001 (Revised April 2001)
Case

CDC Capital Partners

By: G. Felda Hardymon, Josh Lerner and Ann Leamon

In 2001, CDC Capital Partners is facing the greatest challenge in its 53-year history. Founded as part of the U.K. government's post-war colonial reconstruction, it had operated as a developmental finance institution, largely issuing debt to the world's poorest... View Details

Keywords: Business or Company Management; Private Equity; Emerging Markets; Cost vs Benefits; Mergers and Acquisitions; Partners and Partnerships; Financial Institutions; Financial Services Industry; United Kingdom

13 May 2014
News

Willing Hands

HBS has shaped me as a leader is by showing that the right technical answer might not do you much good at all if you can't also manage the very real people challenges." Spencer describes his other duties as a combination of financial... View Details

Keywords: Julia Hanna; Construction; Real Estate

13 May 2014
News

Inside Africa

African-Americans, to help them to manage their money,” she recalls. “These were people like Oprah— people who are on the Forbes list of wealthiest African-Americans. “I got to know some of them, and at the time we did this there were a... View Details

Keywords: Constantine von Hoffman

01 Jun 2014
News

Alumni and Faculty Books for June 2014

exercises, and practices that have helped managers gain the skills, courage, and confidence to lead. College Sports Traditions: Picking Up Butch, Silent Night, and Hundreds of Others by Stan Beck (PMD 64, 1992) and Jack Wilkinson... View Details

September 2010
Supplement

Compass Maritime Services, LLC: Valuing Ships (CW)

By: Benjamin C. Esty and Albert W. Sheen

Tom Roberts, a founding partner of Compass Maritime Services, a New Jersey-based shipping research and consulting firm, has been asked by a new potential customer in May 2008 for advice on purchasing a capesize bulk carrier. After identifying a suitable ship with his... View Details

Keywords: Acquisition; Decisions; Microeconomics; Finance; Price; Management Analysis, Tools, and Techniques; Market Transactions; Partners and Partnerships; Mathematical Methods; Valuation; Consulting Industry; New Jersey

2009
Working Paper

Gray Markets and Multinational Transfer Pricing

By: Romana L. Autrey and Francesco Bova

Gray markets arise when a manufacturer's products are sold outside of its authorized channels, for instance when goods designated for a foreign market are resold domestically. One method multinationals use to combat gray markets is to increase internal transfer prices... View Details

Keywords: Price; Multinational Firms and Management; Demand and Consumers; Distribution Channels; Business and Government Relations; Sales; Competitive Strategy

Read Now

20 Nov 2012
First Look

First Look: November 20

advertising agency services and the slow pace of change over several decades. We model an agency's decision as a tradeoff between the fixed cost to the advertiser of establishing a relationship with an agency and pecuniary economies of... View Details

Keywords: Sean Silverthorne

Web

Field Course: Venture Capital Journey - Course Catalog

Constructing and managing a portfolio Board work Managing a firm Further, students will have the opportunity to step back and learn about: Navigating a career in VC, including... View Details

28 Mar 2019
News

California Alumni Explore Role of Capitalism in Addressing Climate Change

Alan Horn (MBA 1971), chair, Walt Disney Studios; Roland Hwang, managing director, Climate and Clean Energy Program, NRDC. Alan Horn (MBA 1971), Chairman of Walt Disney Studios and Chair of the Natural Resources Defense Council’s (NRDC)... View Details

Keywords: Margie Kelley

December 2019 (Revised June 2024)
Case

The Dutch East India Company in 1612 (A)

By: Lynn S. Paine and Giuseppe Dari-Mattiacci

The Dutch East India Company’s board of directors must decide what to do about an impending legal requirement to liquidate the company’s assets and return to shareholders their capital and any profits earned during a ten-year lock-up period. The charter granted to the... View Details

Keywords: Corporate Governance; Globalized Firms and Management; Organizational Structure; Laws and Statutes; Financial Markets; Business and Shareholder Relations; Business and Government Relations; Business History; Shipping Industry; Netherlands

03 Mar 2011
Research & Ideas

HBS Faculty on Revolution in the Middle East and North Africa

dictator's fall from power (e.g., in Egypt), we should focus on building relationships with the country's many future leaders and constituents. This outreach should include all parties that will be relevant in the future, not just those... View Details

Keywords: Re: Deepak Malhotra; Energy; Utilities

2021
Article

Les multinationales comme catégorie politique: les années formatrices (1970-1990)

By: Sabine Pitteloud

While multinationals are emblematic economic actors driving the current globalization process through the organization of production in global value chains, they appear to be important political actors as well. This article provides an historical perspective on such... View Details

Keywords: Multinational Corporation; Lobbying; Investor Protection; Multinational Firms and Management; Business and Government Relations; Governance