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  • 01 Jun 2024
  • News

Firm Foundation

Courtesy Tracy Britt Cool Courtesy Tracy Britt Cool Tracy Britt Cool (MBA 2009) has been playing the long game as long as she can remember. The former Berkshire Hathaway executive grew up in a family business: Her father was a third-generation farmer in Manhattan,... View Details
Keywords: Janelle Nanos; private equity; Warren Buffett; career path; investment strategy; family business; Finance
  • Dec 19 2017
  • Testimonial

A New Perspective on Nonprofit Management

  • Blog

Should You Pursue the Certificate of Management Excellence?

UPDATED 04 OCT 2022 We are thrilled to announce that the Certificate of Management Excellence (CME) has expanded to include more programs and increased flexibility to fit your career path and personal goals. In addition to the Leadership... View Details
  • 30 Mar 2020
  • Research & Ideas

The New Rules for Remote Work: Pandemic Edition

table or at least put them on a back burner for now, and let workers know which projects should be prioritized, says HBS Senior Lecturer Julia Austin, who provides leadership coaching to companies. “While now is a time to foster trust and... View Details
Keywords: by Dina Gerdeman
  • 02 Oct 2017
  • What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

not prone to attack.” He goes on to suggest that it is likely that a nation that is recovering from terrible leadership will decide to adopt a cryptocurrency instead of relying on a central banking system.” This might appeal to... View Details
Keywords: by James L. Heskett; Financial Services
  • Web

Helping and harnessing business to address society’s greatest challenges. | Institute for Business in Global Society

Center for Entrepreneurship is a vital resource to HBS students and a champion for entrepreneurship at HBS. Health Care Initiative With global health care spending greater than $8.5 trillion, there is no shortage of opportunities to make an impact in this demanding... View Details
  • 30 Jun 2003
  • Research & Ideas

Are You Supporting Your B Players?

By day, managers run themselves ragged worrying about their A players: their stars, their rainmakers, their top 15 percent. By night, the same managers fret over their C players—their bottom 15 percent of staff. The C players are those employees, incompetent by... View Details
Keywords: by Martha Lagace
  • October 2022
  • Case

Weapons of Self Destruction: Zak Pym Williams and the Cultivation of Mental Wellness

By: Lauren Cohen, Ronnie Stangler and Grace Headinger
Zak Pym Williams, mental health advocate, grappled with the question of how to create a proactive mental health family environment for his children. Having witnessed how mental health challenges such as addiction and depression had impacted the past four generations of... View Details
Keywords: Family; U.S.; Mental Health; Family Business; Entertainment; Values and Beliefs; Ethics; Leading Change; Family and Family Relationships; Well-being; Social Issues; Entertainment and Recreation Industry; United States; California
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  • October 1993 (Revised April 1994)
  • Case

Jack Welch: General Electric's Revolutionary

By: Joseph L. Bower and Jay Dial
Describes the work of Jack Welch as CEO of General Electric from 1981 to 1992, focusing particularly on his transformation of the company's portfolio through extensive dispositions and acquisitions and the company's culture through a mandated process called "work out."... View Details
Keywords: Acquisition; Transformation; Investment Portfolio; Leadership Style; Management; Organizational Culture; Personal Development and Career
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  • Web

Wilder House | About

House is also home to the Global Experience Office, which administers the global immersion portion of the required first-year Field Immersion Experiences for Leadership Development (FIELD) course, where students travel abroad to work with... View Details
  • November 1993 (Revised April 1995)
  • Background Note

Orientation to the Subarctic Survival Situation

By: Linda A. Hill
An orientation to the "Subarctic Survival Situation" (designed by and available from Human Synergistics, Inc., Plymouth, MI, tel. 313-459-1030), an experiental exercise that gives students an opportunity to learn about their personal influence style and their... View Details
Keywords: Leadership Style; Performance Effectiveness; Performance Evaluation; Decisions; Power and Influence; Groups and Teams; Decision Choices and Conditions
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  • 01 Jan 2011
  • News

Karen Gordon Mills, MBA 1977

Administrator, US Small Business Administration Download Mills profile (pdf) Return to Alumni Achievement Awards main page TIMELINE 1953 Born, Boston, Massachusetts 1977 Joins General Foods 1981 Joins McKinsey & Company 1983 Joins E.S. Jacobs & Co. 1993 Becomes... View Details
  • April 2012
  • Article

How Many Direct Reports?

By: Gary L. Neilson and Julie Wulf
If senior executives are feeling ever more pressed for time, why would they add more to their plates? It might sound counterintuitive, but research by Booz & Company's Gary L. Neilson and me shows that over the past 20 years the CEO's average span of control, measured... View Details
Keywords: Leadership; Governance Controls; Managerial Roles; Adaptation; Personal Development and Career; Cooperation; Management Teams
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  • April 2021
  • Case

JPMorgan Chase's Path Forward

By: Joseph L. Bower, Nien-hê Hsieh and Michael Norris
In 2020, JPMorgan Chase announced a $30 billion Commitment to Advance Racial Equity. The Commitment included investments in housing, small businesses, and financial literacy across the U.S., and diversity, equity, and inclusion within the bank. It was part of a broader... View Details
Keywords: Racial Wealth Gap; Diversity; Race; Financial Institutions; Banks and Banking; Leading Change; Banking Industry; New York (city, NY); Chicago
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  • September 2005 (Revised February 2007)
  • Case

Angels and Devils: Best Buy's New Customer Approach (A)

By: Anita Elberse, John T. Gourville and Das Narayandas
In November 2004, The Wall Street Journal reported that consumer electronics retailer Best Buy's new customer approach was to shun the "devils" among its customers. The "customer centricity" initiative, which was led by Best Buy's CEO Brad Anderson, was based on an... View Details
Keywords: History; Customer Relationship Management; Opportunities; Marketing Strategy; Leadership Style; Problems and Challenges; Growth and Development Strategy; Retail Industry; Electronics Industry
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  • Web

Power and Influence for Positive Impact | HBS Online

mastery of leadership and management Earn by: completing any three courses within this subject area to earn a Certificate of Specialization Learn More about what you earn Syllabus 6 Modules, 35-40 Hours Download full syllabus 4-7 hrs... View Details
  • October 2020 (Revised February 2021)
  • Case

Twiga Foods: Revolutionizing African Retail (A)

By: Shikhar Ghosh, Pippa Tubman Amerding and Wale Lawal
Twiga is a leading agricultural produce supplier in Kenya offering services to mostly informal retailers. Under Peter Njonjo, a co-founder and Twiga’s new CEO, the company is considering multiple options for expanding its business, including offering packaged foods and... View Details
Keywords: Leadership; Expansion; Growth and Development Strategy; Organizational Structure; Retail Industry; Nairobi
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  • 12 Nov 2018
  • Blog Post

Student Portraits - Armed Forces Alumni Association

Navy took me, a sorority sister with mediocre confidence, and gave me self-reliance, instructed me on leadership and humility, and made me appreciate that there are bigger and more important things in life than self. LUKE WHEELER / 42... View Details
  • 19 Apr 2024
  • News

Alumni Host Energy CEO Summit in Houston; Austin Club Co-Hosts SXSW Reception

Clubs News Clubs News Houston Alumni Host Annual Energy CEO Summit The HBS Club of Houston presented its fourth annual Energy CEO Summit on April 3, which featured four of the industry’s top CEOs discussing trends and challenges around the theme of “Energy Security and... View Details
Keywords: Margie Kelley
  • January 2024
  • Case

Vibrant Health

By: Henry McGee and Sarah Mehta
This case is about nutritional supplements company Vibrant Health, among the 100 largest Black-owned businesses in the U.S. After acquiring the company from its white founder in 2007, co-owners Ted and Paige Parker significantly grew its sales. Set in September 2023,... View Details
Keywords: Business Ventures; Race; Entrepreneurship; Nutrition; Ownership; Business Strategy; Growth and Development Strategy; Leadership; Sales; Food and Beverage Industry; Health Industry; Eastern United States
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