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  • 19 Jan 2023
  • Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

from retailers and hospitals to financial firms, as they decide not only how much to invest in AI, but how decision makers can use the technology to their advantage. Understanding how algorithms work to make... View Details
Keywords: by Rachel Layne
  • 2013
  • Teaching Note

Xinhua Hospital: Implementation of EMR Project (TN)

By: F. Warren McFarlan, Ning Jia, Weiqi Liu and Shanshan Cao
Established in 1958, Xinhua Hospital Affiliated to Shanghai Jiao Tong University School of Medicine (hereafter referred to as "Xinhua Hospital") is an integrated modern teaching and research hospital with a comprehensive set of disciplines and a specialization in... View Details
Keywords: China; Hospitals; China
Related
  • 2013
  • Case

Xinhua Hospital: Implementation of EMR Project

By: F. Warren McFarlan, Ning Jia, Weiqi Liu and Shanshan Cao
Established in 1958, Xinhua Hospital Affiliated to Shanghai Jiao Tong University School of Medicine (hereafter referred to as "Xinhua Hospital") is an integrated modern teaching and research hospital with a comprehensive set of disciplines and a specialization in... View Details
Keywords: China; Hospitals; China
Related

    Think Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time

    One of the leading business thinkers in the world offers a bold, new theory of advanced leadership for tackling the world's complex, messy, and recalcitrant social and environmental problems.

    Over a decade ago, renowned innovation... View Details
    • Web

    General Management - Faculty & Research

    General Management Overview Faculty Curriculum Awards & Honors Doctoral Students 2025 Chapter Institutional Entrepreneurship and Climate Change By: Ann-Kristin Bergquist and Geoffrey Jones This chapter... View Details
    • Web

    Skydeck - Alumni

    (MBA 2003) ambition for Khan Academy: Empower billions of learners and provide a safety net for education systems around the world Clean Slate 2022 Alumni Achievement Award recipient View Details
    • 12 Nov 2001
    • Research & Ideas

    The Three Components of Family Governance

    discussing (not deciding) the direction of the company, being educated about what the company does or about important skills like reading financial statements. It is also a good forum to get updated on changes in the family such as... View Details
    • May 2013
    • Article

    How to Negotiate with VCs

    By: Deepak Malhotra
    VC-entrepreneur partnership agreements often contain flaws that become highly damaging as the parties come up against issues of power, trust, and much more. Yet many of the flaws are systematic and predictable—and hence preventable. The author, a longtime consultant to... View Details
    Keywords: Venture Capital; Negotiation Tactics; Entrepreneurship
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    • 01 Sep 2023
    • News

    Action Plan: In Context

    Sara Jane Ho (MBA 2012) knows that many people think of etiquette as outdated, nothing more than “stuffy, stuffy old manners.” She has made a career—and now a Netflix series, Mind Your Manners—out of updating this old-fashioned perspective. “I see etiquette as the... View Details
    Keywords: April White; communication; manners; business; entrepreneurship; China; human behavior
    • Web

    Policies, Rules & Guidelines | About

    educational and research purposes for which it was designed and prohibits the use of its network to violate the law, including the U.S. Copyright Act. Drone Policy HBS... View Details
    • November 2019 (Revised April 2020)
    • Case

    Purple Innovation, Inc.: The Online to Offline Marketing Challenge

    By: Elie Ofek and Nakisha Williams
    This case focuses on Purple Innovation Inc. (Purple), a company that started out in the Direct to Consumer (DTC) mattress space. In late 2018, after a successful launch and IPO with sales predominantly originating from its website, Purple was looking to sustain its... View Details
    Keywords: Offline Sales; Marketing Strategy; Digital Marketing; Growth and Development Strategy; Retail Industry; Retail Industry
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    • 04 Oct 2023
    • HBS Seminar

    Ithai Stern, INSEAD

    • Web

    Courses | Social Enterprise | Harvard Business School

    First-Year Required Curriculum (RC) During the first year at Harvard Business School, all students pursue the same course of study: the Required Curriculum . By studying under a common curriculum, students build a solid, broad foundation of general management concepts... View Details
    • Web

    Community Values | About

    Harvard Business School is to educate leaders who make a difference in the world. Achieving this mission requires an environment of trust and mutual respect, free expression View Details
    • November 2004 (Revised January 2007)
    • Case

    Ice-Fili (Abridged)

    By: John R. Wells, Pai-Ling Yin and Michael G. Rukstad
    Designed as an overview of all aspects of the strategy process: industry analysis, positioning, dynamics and sustainability, and scope issues of corporate strategy, including vertical integration, horizontal diversification, and location issues. Ice-Fili is the largest... View Details
    Keywords: Product Positioning; Geographic Location; Competition; Vertical Integration; Corporate Strategy; Retail Industry; Retail Industry; Russia
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    • Web

    Private Capital Project

    deeper interaction between academia and practitioners to understand the big challenges in the industry and their potential solutions To foster influential research at HBS and... View Details
    • 27 Nov 2019
    • Sharpening Your Skills

    Secrets for Creating a Long-Lasting Brand

    A well articulated and adored brand is more valuable to a business than any single product. But they are also vulnerable—a crippled brand, like a a piece of fine crystal with an alarming crack, is one jostle away from breaking apart.... View Details
    Keywords: by Sean Silverthorne; Retail
    • 21 Aug 2012
    • First Look

    First Look: August 21

    Disruption? Willy Shih and William NobleHarvard Business School Case 612-101 As Clayton Christensen drove to the studio to deliver an online executive education class, he pondered the future of management... View Details
    Keywords: Sean Silverthorne
    • 31 Mar 2011
    • Research & Ideas

    From SpinPop to SpinBrush: Entrepreneurial Lessons from John Osher

    told the audience of HBS alumni and Executive Education participants. "He hated having to manage employees, so he built a big company with very few employees." Dr. John's was the third major... View Details
    Keywords: by Dennis Fisher; Consumer Products
    • 23 May 2018
    • Research & Ideas

    How to Know If Your Neighborhood Is Being Gentrified

    familiar arguments both for and against. Private developers and other supporters argue that new restaurants and retail shops, high-rise housing,... View Details
    Keywords: by Dina Gerdeman