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  • November 2006
  • Article

Patent Citations as a Measure of Knowledge Flows: The Influence of Examiner Citations

By: Juan Alcacer and Michelle Gittelman
Analysis of patent citations is a core methodology in the study of knowledge diffusion. However, citations made by patent examiners have not been separately reported, adding unknown noise to the data. We leverage a recent change in the reporting of patent data showing... View Details
Keywords: Patents; Knowledge Sharing; Management Analysis, Tools, and Techniques; Information Technology; Prejudice and Bias; Change
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  • June 2002
  • Case

Oxfam America in 2002

Raymond Offenheiser, president of Oxfam America,a major international relief and development nongovernmental organization (NGO), is working with his staff to undertake a major strategic shift in the organization. The organization is placing a growing emphasis on... View Details
Keywords: Organizational Change and Adaptation; Business or Company Management; Decision Choices and Conditions; Non-Governmental Organizations
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  • March 2011 (Revised June 2011)
  • Supplement

Arck Systems (C)

By: Ian Larkin
The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a... View Details
Keywords: Change; Framework; Compensation and Benefits; Employees; Management; Organizational Design; Outcome or Result; Performance Evaluation; Sales; Motivation and Incentives; System; Applications and Software
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  • Article

The Business of Business Schools: Restoring a Focus on Competing to Win

By: Robert Simons
As business leaders worry about the decline of American competitiveness, business schools are responding by changing their curriculums. But are the topics and approaches taught in today's business schools part of the solution or part of the problem? In this paper, I... View Details
Keywords: Business Schools; Purpose Of Business Schools; Management Education; Business School Curriculum; Strategy Execution; U.S. Competitiveness; Capitalism; Management Profession; Innovation; Competing To Win; Integrated Corporate Reporting; Trends; Customer Focus and Relationships; Decision Making; Design; Business Education; Curriculum and Courses; Innovation and Management
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  • 06 Jan 2016
  • Cold Call Podcast

A Microchip in Your Medicine

Keywords: Re: Richard G. Hamermesh
  • Research Summary

Wonder Women: Sex, Power, and the Quest for Perfection

By: Debora L. Spar

In this book, Spar explores how American women’s lives have—and have not—changed over the past fifty years. Armed with reams of new research, she details how women struggled for power and instead got stuck in an endless quest for perfection. The challenges... View Details

  • April 2021
  • Case

Glass-Shattering Leaders: Barbara Hackman Franklin

By: Boris Groysberg and Colleen Ammerman
Barbara Hackman Franklin was one of the first women to earn an MBA from Harvard Business School. She went on to break barriers in the private and public sectors, rising to leadership positions in business and government. In the 1970s, she led a successful White House... View Details
Keywords: Glass Ceiling; Leadership; Gender; Power and Influence
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  • 3 Dec 2008
  • Other Presentation

Value-Based Health Care Delivery: Implications for Japan

By: Michael E. Porter
Dr. Yuji Yamamoto made substantial contributions to this presentation. The author also thanks Jennifer Baron, Senior Researcher, for her valuable assistance. This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care:... View Details
Keywords: Health Care and Treatment; Japan
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  • September 1990 (Revised April 1993)
  • Case

R.J. Reynolds Tobacco Co.

By: William J. Bruns Jr.
Following the company's purchase as a part of a leveraged buyout, the new management team of R.J. Reynolds Tobacco Co. had to decide what to do about the build-up of excess inventory of its independent wholesale customers. The case introduces students to the problems... View Details
Keywords: Activity Based Costing and Management; Customer Satisfaction; Business or Company Management; Business Growth and Maturation; Consumer Products Industry
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  • July 2000 (Revised July 2001)
  • Case

Sycamore Networks

By: Joseph B. Lassiter III and Daniel J. Green
Founders Desh Deshpande and Dan Smith reflect on Sycamore's sales strategies and consider how going public might affect the morale of its key employees. In the optical networking sector, technological change and exploding demand has created a market for talent in which... View Details
Keywords: Applied Optics; Entrepreneurship; Sales; Business Strategy; Initial Public Offering; Retention; Employees; Communication Technology; Technological Innovation; Communications Industry; Telecommunications Industry
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  • September 1994 (Revised September 1994)
  • Case

Acer Group, The: Vision for the Year 2000

By: D. Quinn Mills and Richard C. Wei
In the early 1990s, Acer, Inc. set two goals: to be a top-five PC company worldwide in 1995 and to be a global consortium of companies by the year 2000. The company identified potential obstacles concerning capital, image, number of experienced international managers,... View Details
Keywords: Mission and Purpose; Goals and Objectives; Management Analysis, Tools, and Techniques; Organizational Structure; Global Strategy; Multinational Firms and Management; Experience and Expertise; Marketing Strategy; Production; Rank and Position; Business Strategy; Capital; Computer Industry; Japan
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  • 26 Jun 2014
  • News

Shifting toward Defined Contributions — Predicting the Effects

  • 01 Mar 2019
  • News

Building a Movement

  • 11 Feb 2022
  • Video

From Strength to Strength: A Book Launch Event with Arthur C. Brooks

    Christoph Schiess

    Keywords: Real Estate, Hotels, Diversified
    • Web

    HBS - The year in Review

    contemporary art program. The bronze work Sentinel (Mami Wata) by artist Simone Leigh takes inspiration from an animistic deity celebrated throughout Africa and the African diaspora and invites reflection on the way African cultural symbols shift and undergo View Details
    • 23 Jan 2024
    • Book

    More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World

    that creates surprisingly flexible value. NFTs can turn images into event tickets, and event tickets into brand anchors. They will usher in the next generation of customer loyalty programs, creating structures that benefit both businesses and consumers in new ways.... View Details
    Keywords: by Dina Gerdeman; Information Technology; Technology; Financial Services
    • Web

    Topics - HBS Working Knowledge

    Stakeholder Relations (4) Business or Company Management (19) COVID-19 (127) Capital Markets (13) Capital Structure (1) Capital (65) Cash Flow (1) Cash (2) Central Banking (2) Change Management (67) Change... View Details
    • 27 Jan 2015
    • Working Paper Summaries

    College Admissions as Non-Price Competition: The Case of South Korea

    Keywords: by Christopher Avery, Alvin E. Roth & Soohyung Lee; Education
    • 09 Jul 2014
    • Working Paper Summaries

    Activist Directors: Determinants and Consequences

    Keywords: by Ian D. Gow, Sa-Pyung Sean Shin & Suraj Srinivasan