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      • April 1985
      • Article

      Managing the Human Side of Change

      By: R. M. Kanter
      Keywords: Management; Change
      Citation
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      Kanter, R. M. "Managing the Human Side of Change." Management Review (April 1985): 52–56. (Reprinted in Readings in Management, edited by P. DuBose. Englewood Cliffs, N.J.: Prentice-Hall, 1989. Other reprintings on request.)
      • March 1985
      • Article

      Experts as Negative Opinion Leaders in the Diffusion of a Technical Innovation

      By: D. A. Leonard
      Keywords: Leadership; Information Technology; Innovation and Invention; Change
      Citation
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      Leonard, D. A. "Experts as Negative Opinion Leaders in the Diffusion of a Technical Innovation." Journal of Consumer Research 11, no. 4 (March 1985).
      • February 1985 (Revised September 1988)
      • Case

      Komatsu Ltd.

      By: Christopher A. Bartlett
      Reviews and updates the structure and characteristics of the earth-moving equipment industry presented in the companion case, Caterpillar Tractor Co. After revealing that CAT has suffered major financial losses during the period from 1981 through 1984, the case... View Details
      Keywords: Financial Crisis; Machinery and Machining; Price; Growth and Development; Brands and Branding; Product Development; Production; Competitive Strategy; Global Strategy; Manufacturing Industry; Agriculture and Agribusiness Industry; Industrial Products Industry
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      Bartlett, Christopher A. "Komatsu Ltd." Harvard Business School Case 385-277, February 1985. (Revised September 1988.)
      • February 1985 (Revised September 1988)
      • Case

      Caterpillar Tractor Co.

      By: Christopher A. Bartlett
      Describes the structure and evolution of the earth moving equipment industry worldwide in the post war era, particularly focusing on developments in the 1960s and 1970s. Describes Caterpillar's strategy in becoming the dominant worldwide competitor (industry market... View Details
      Keywords: Business Growth and Maturation; Business Strategy; Manufacturing Industry; Agriculture and Agribusiness Industry
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      Bartlett, Christopher A. "Caterpillar Tractor Co." Harvard Business School Case 385-276, February 1985. (Revised September 1988.)
      • January 1985 (Revised March 2003)
      • Case

      Conex do Brasil

      By: Christopher A. Bartlett and John Young
      Describes interactions between Brazilian local, Latin American regional, and USA headquarters staff during the three years after establishing a manufacturing subsidiary in Sao Paulo. In a highly protected national environment, a market entry plan is developed to meet... View Details
      Keywords: Cross-Cultural and Cross-Border Issues; Resignation and Termination; Goals and Objectives; Market Entry and Exit; Operations; Performance Expectations; Opportunities; Corporate Strategy; Latin America; United States; Brazil
      Citation
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      Bartlett, Christopher A., and John Young. "Conex do Brasil." Harvard Business School Case 385-257, January 1985. (Revised March 2003.)
      • 1985
      • Chapter

      Mastering Change: The Skills we Need

      By: R. M. Kanter
      Keywords: Change Management; Competency and Skills
      Citation
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      Kanter, R. M. "Mastering Change: The Skills we Need." In Not as Far as You Think: The Realities of Working Women, edited by L. Moore. Lexington, MA: Lexington Books, 1985.
      • October 1984 (Revised July 1988)
      • Case

      Mark Twain Bancshares, Inc.

      By: Joseph L. Badaracco Jr.
      Describes the history, management, and organization of an extremely successful bank holding company. The company has had a very charismatic chairman, has made MBAs bank presidents at very early ages, and has a long record of innovation. Now deregulation and a coming... View Details
      Keywords: Management Style; Financial Services Industry
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      Badaracco, Joseph L., Jr. "Mark Twain Bancshares, Inc." Harvard Business School Case 385-178, October 1984. (Revised July 1988.)
      • 1984
      • Book

      The Change Masters

      By: R. M. Kanter
      Keywords: Change
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      Kanter, R. M. The Change Masters. Advanced Management Reports, 1984. Audio.
      • 1 Sep 1984
      • Conference Presentation

      Ensuring Minority Achievement in Corporations: The Importance of Structural Theory and Structural Change

      By: R. M. Kanter
      Keywords: Diversity; Success; Organizational Structure; Organizational Change and Adaptation
      Citation
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      Kanter, R. M. "Ensuring Minority Achievement in Corporations: The Importance of Structural Theory and Structural Change." Paper presented at the Rutgers Conference on Minorities in Business, September 01, 1984. (Reprinted in Ensuring Minority Success in Corporate Management, edited by N. DiTomaso. N.Y.: Plenum, 1987.)
      • 1984
      • Chapter

      Structural Determinants of Ratios of Promotion and Advertising to Sales

      By: John A. Quelch, Cheri T. Marshall and Dae R. Chang
      Citation
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      Quelch, John A., Cheri T. Marshall, and Dae R. Chang. "Structural Determinants of Ratios of Promotion and Advertising to Sales." In Research on Sales Promotion: Collected Papers. no. 84-104, edited by Katherine E. Jocz, 83–105. Marketing Science Institute Report. Cambridge, MA: Marketing Science Institute, 1984.
      • 1984
      • Chapter

      Managing Transitions in Organizational Culture: The Case of Participative Management at Honeywell

      By: R. M. Kanter
      Keywords: Organizational Change and Adaptation; Organizational Culture; Change Management; Transition
      Citation
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      Kanter, R. M. "Managing Transitions in Organizational Culture: The Case of Participative Management at Honeywell." In New Futures: The Challenge of Managing Corporate Transitions, edited by J. Kimberly and R. Quinn. Homewood, IL: Dow Jones-Irwin, 1984.
      • February 1984 (Revised April 1986)
      • Background Note

      Telecommunications in Transition

      By: Richard H.K. Vietor and Dekkers L. Davidson
      Keywords: Transition; Telecommunications Industry
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      Vietor, Richard H.K., and Dekkers L. Davidson. "Telecommunications in Transition." Harvard Business School Background Note 384-207, February 1984. (Revised April 1986.)
      • 1984
      • Book

      Organization Change and Development: A Systems View

      By: Michael Beer
      Citation
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      Beer, Michael. Organization Change and Development: A Systems View. Glenview, IL: Scott, Foresman and Company, 1984.
      • 1983
      • Book

      Marketing Communications in a Changing Environment

      By: John A. Quelch
      Citation
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      Quelch, John A. Marketing Communications in a Changing Environment. Harvard Business School Press, 1983. (Edited compilation of Harvard Business Review articles, No. 14081, Monograph.)
      • 1983
      • Book

      The Change Masters: Innovation for Productivity in the American Corporation

      By: Rosabeth M. Kanter
      Keywords: Innovation and Management
      Citation
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      Kanter, Rosabeth M. The Change Masters: Innovation for Productivity in the American Corporation. New York: Simon & Schuster, 1983. (Translated in Japanese. Reprintings include Chapter 10 in The Political Environment of Public Management, edited by Pollins, 1993. Chapter 9 in Quality and Productivity Management vol. 9, no. 4, 1992, pp. 33-59. Chapter 10 in Contemporary Ideas on Management, edited by J.W. Newstrom and J.L. Pierce. Duluth: University of Minnesota, 1985. Chapter 9 in Readings in Human Resource Management, edited by M. Beer and B. Spector. New York: Free Press, 1985. Chapter 10 in Organizations Close Up, edited by J.L. Gibson, J.M. Ivancevich, and J.H. Donnelly. Plano, TX: Business Publications, Inc., 1985. Chapter 2 in The Handbook of Research on Educational Administration, edited by D. Griffiths. 1985. Chapters 2 and 6 in The Leader Manager, edited by J. Williamson. Eden Prairie, MN: Wilson Learning Corporation, 1984. Portions of Ch. 12 in Directors and Boards, 1984. Ch. 10 in Management Review.)
      • September 1983 (Revised February 1989)
      • Background Note

      The Oil Tanker Shipping Industry in 1983

      By: Michael E. Porter
      Describes the international oil tanker shipping industry both historically and in 1983. Designed to provide a vehicle for practicing industry analysis in a volatile commodity business, and for formulating strategy in such an environment. Also can be used to examine... View Details
      Keywords: Strategic Planning; Globalized Markets and Industries; Goods and Commodities; Volatility; Vertical Integration; Supply and Industry; Shipping Industry
      Citation
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      Porter, Michael E. "The Oil Tanker Shipping Industry in 1983." Harvard Business School Background Note 384-034, September 1983. (Revised February 1989.)
      • August 1983 (Revised December 1987)
      • Case

      Hewlett-Packard: Challenging the Entrepreneurial Culture

      By: Howard H. Stevenson
      Keywords: Entrepreneurship; Organizational Culture; Organizational Change and Adaptation
      Citation
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      Stevenson, Howard H. "Hewlett-Packard: Challenging the Entrepreneurial Culture." Harvard Business School Case 384-035, August 1983. (Revised December 1987.)
      • August 1983 (Revised March 1995)
      • Case

      Nineteenth Century Retailing and the Rise of the Department Store

      By: Richard S. Tedlow
      Discusses changes in retailing in the nineteenth century. View Details
      Keywords: History; Distribution; Change; Retail Industry
      Citation
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      Tedlow, Richard S. "Nineteenth Century Retailing and the Rise of the Department Store." Harvard Business School Case 384-022, August 1983. (Revised March 1995.)
      • August 1983 (Revised March 1995)
      • Case

      Railroad Problem and the Solution

      By: Richard S. Tedlow
      A vehicle for a discussion of the causes and consequences of the Interstate Commerce Act. View Details
      Keywords: Transportation; Rail Transportation; Fluctuation; Outcome or Result; Public Sector; Government and Politics; Business History; Complexity; Problems and Challenges; Rail Industry
      Citation
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      Tedlow, Richard S. "Railroad Problem and the Solution." Harvard Business School Case 384-032, August 1983. (Revised March 1995.)
      • June 1983 (Revised April 1991)
      • Case

      Dominion Engineering Works

      By: Christopher A. Bartlett
      Dominion Engineering Works faces important strategic decisions about whether to continue its focused strategy of selling newsprint machines to the Canadian paper industry or whether recent changes in industry conditions and the emergence of three global competitors... View Details
      Keywords: Machinery and Machining; Globalized Markets and Industries; Management Analysis, Tools, and Techniques; Partners and Partnerships; Competitive Strategy; Customization and Personalization; Diversification
      Citation
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      Bartlett, Christopher A. "Dominion Engineering Works." Harvard Business School Case 383-184, June 1983. (Revised April 1991.)
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