Publications

December 1998 (Revised May 1999)
Exercise

Negotiating Peace Accords in Bellicoso for the Minister of the Defense (MOD): General Instructions and Confidential Information

Bellicoso is a multi-party conflict resolution simulation based loosely on the bitter civil war in El Salvador. It is designed to explore issues in: 1) the management of interactions between external negotiations between sides and internal negotiations within them, 2)... View Details

Keywords: War; Negotiation Tactics; Negotiation Participants; Government and Politics; Conflict and Resolution; El Salvador

April 1996
Case

Sunshine Villas

By: William J. Poorvu and John H. Vogel Jr.

Ms. Courtney Lowe is president and sole owner of CL Development. She is looking to sell Sunshine Villas to pay off her bank and make a profit. This case is part of a negotiation game simulation that includes Jason Bosworth, Silver Lane Apartments, and Major Insurance... View Details

Keywords: Property; Mortgages; Negotiation Tactics; Customer Ownership; Sales; Real Estate Industry

01 Dec 2018
News

Research Brief: Bargaining for Better

Kathleen McGinn (photo by Tracy Powell) Kathleen McGinn (photo by Tracy Powell) By the time they reach eighth grade, about 61 percent of girls in Zambia have dropped out of school—a rate three times higher than their male counterparts. Interventions have shown little... View Details

Keywords: Jennifer Myers

21 Aug 2017
Blog Post

A Summer Internship with the City of Boston

world-class university make great education free and accessible, anywhere in the world?—to knotty tactical decisions—should we ask small-dollar donors to give $5.25 or $7.50? While many of my clients’ goals were political in nature, I... View Details

Keywords: Consulting

Career Coach

Rich Schneider

term career objectives, and tactics relating to individual firm recruiting and interviewing. For alumni, he utilizes his considerable professional and life experience to help individuals work through major transitions such as moving to a... View Details

Keywords: Consulting; Consumer Products; Health Care; Manufacturing; Sports

December 2001
Background Note

A Note on Critical Moments in Negotiation

By: Michael A. Wheeler and Gillian Morris

This case provides an introduction to the wide field of literature that addresses the presence of critical moments--moments that fundamentally can change the negotiation. Critical moments have been examined by a range of theorists and scientists, from mathematicians to... View Details

Keywords: Negotiation Tactics; Decision Choices and Conditions; Change; Negotiation Process; Body of Literature

01 Jun 2002
News

HBS Students Negotiate a Victory

complete the third year of the four-year program. Describing the factors that contributed to their success, Chung credited tactics learned during the first year of studies in the classroom of HBS professor Max Bazerman, a negotiation... View Details

Keywords: Air Transportation; Transportation

11 Oct 2016
Blog Post

Why We Recruit: HelloFresh

genuine passion for food and a very customer-centric mindset. What recruiting tactics have you found most successful in engaging with students and/or alumni at HBS?On-campus interviews is what we find most successful. We love investing... View Details

Keywords: Consumer Products / Retail

2015
Chapter

"Level II" Negotiation Strategies: Advance Your Interests by Helping to Solve Their Internal Problems

By: James K. Sebenius

Many negotiators have constituencies that must formally or informally approve an agreement. Traditionally, it is the responsibility of each negotiator to manage the internal conflicts and constituencies on his or her own side. Far less familiar are the many valuable... View Details

Keywords: Negotiation Tactics; Negotiation Participants; Negotiation Deal

Read Now

July 2000 (Revised October 2019)
Exercise

Riggs-Vericomp Negotiation (A):Confidential Information for RIGGS ENGINEERING (Seller)

By: Michael Wheeler

The seller (Riggs Engineering) manufactures and services recycling equipment for the computer industry. The buyer (Vericomp) uses solvents in manufacturing chips. Though set in a high-tech industry, this exercise illustrates fundamental aspects of negotiation analysis... View Details

Keywords: Agreements and Arrangements; Negotiation Participants; Negotiation Tactics; Value Creation; Computer Industry

November 1996 (Revised July 1997)
Case

Alexander Plaza

By: Arthur I Segel and William J. Poorvu

In May 1996, Henry Bower, an asset manager for a real estate adviser, Medcem, has to negotiate the details of a lease after signing a letter of intent with a high technology company, Defentek, Inc. Defentek, Inc. is a fast-growing company with limited net worth that is... View Details

Keywords: Negotiation Tactics; Negotiation Preparation; Agreements and Arrangements; Risk and Uncertainty; Real Estate Industry; Financial Services Industry; District of Columbia

Educators

Career Coach

Yanzhan Wen

advice in networking best practices. As a Canadian, he offers unique perspectives on overcoming challenges international student commonly encounter, complemented by strategic tactics to navigate such hurdles effectively. Work Experience:... View Details

Career Coach

Michele Biamonte

functions and can assist with both strategic and tactical aspects of the job search. Individuals exploring or trying to break into various tracks in finance often find their way to her schedule. She has particular expertise working with... View Details

Keywords: Education; Commercial Banking; Financial Services (All); Investment Banking; Financial Services (All); Investment Management; Financial Services (All)

Profile

Shana Hoffman

i-lab) and its connections to the Cambridge health-care hub, it was deeply engaged in entrepreneurship. The Boston community is ideal – when you add HBS’ business perspective you get the best of all worlds.” A launch pad of contacts, courses, and creative View Details

Profile

Folafolu Folowosele

cultural impact. In his FIELD 2 trip to Chongqing, Fola experienced yet another example of the power of cultural outreach. “Our client, Owen Education, asked us to expand their ESL business in China. While Owen focused on real fluency, their competitors concentrated on... View Details

11 Sep 2006
Research & Ideas

Negotiating When the Rules Suddenly Change

judgment or tactical execution. Having a metric in place that rates your priorities and weighs tradeoffs will enable you to make good decisions on the fly. Axiom #3: Learn And Adapt Bolstering your capacity to sense and respond is key to... View Details

Keywords: by Michael Wheeler; Sports

January 2006 (Revised October 2009)
Case

Negotiating Star Compensation at the USAWBL (A-1): Confidential Instructions for Jesse J.

By: Ian Larkin, James K. Sebenius and Guhan Subramanian

In this three-party negotiation exercise, Jesse J, star center in the U.S.A. Women's Basketball League, with her agent, is negotiating a possible compensation package with the Boston Sharks involving a base salary, a possible share of team merchandising profits, and a... View Details

Keywords: Compensation and Benefits; Contracts; Negotiation Process; Negotiation Tactics; Conflict and Resolution; Sports; Sports Industry; United States

Educators

01 Jun 2002
News

History Matters

companies like Intuit, Heinz, and Whole Foods benefited from following these maxims. “Past experience offers several landmarks to help guide marketers' thinking as they plot a course through choppy strategic and tactical seas,” concluded... View Details

December 2010
Supplement

Ad Classification at Right Media — pre-class slides — supplement

By: Benjamin Edelman

Right Media considers systems and policies to make sure that ads are only shown on web sites where they are appropriate, and vice versa. Setting standards is particularly challenging given the large and growing marketplace, the numerous participants, their diverse... View Details

Keywords: Digital Marketing; Market Participation; Negotiation Tactics; Marketing Communications; Communication; Media; Advertising Industry; Media and Broadcasting Industry