rankings - Publications - Faculty & Research

Portrait Project

Sylvester Wee

"You’ll never make it." I’ve heard that same line too many times growing up, but never once succumbed to it. I started competitive tennis late at the age of 12 but trained hard to eventually become the top ranked player in Singapore. I... View Details

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

a company? A: The OSM is analogous to a military general's chief of staff. The general is responsible and accountable for developing the strategy to win wars and battles. But a general almost always has a chief-of-staff, often several View Details

Keywords: by Martha Lagace

30 Nov 2022
Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

received an additional piece of information: a numerical ranking of the company’s workforce diversity. Zippia calculated a company’s “diversity score,” ranging from 1 to 10, based on a variety of data, including gender, race, education,... View Details

Keywords: by Sean Silverthorne

25 Oct 2010
HBS Case

Tesco’s Stumble into the US Market

its US management ranks mostly with British expats instead of hiring locally. How did that strategy work for them? What can we all learn? A: Tesco established Fresh & Easy as a greenfield investment rather than acquiring or joint... View Details

Keywords: by Sean Silverthorne; Retail

01 Mar 2021
Research & Ideas

How Systemic Racism Can Threaten National Security

data and US Census figures. The authors found that Black men from counties that ranked in the 25th percentile of the discrimination index were 90 percent more willing to volunteer than men from counties in the 75th percentile, where... View Details

Keywords: by Rachel Layne

February 1998 (Revised May 2007)
Case

Airborne Express

By: Jan W. Rivkin

In the wake of a highly successful quarter, senior managers of Airborne Express, the third largest player in the express mail industry, review the firm's competitive position. Airborne has survived, and recently prospered, in an industry with significant economies of... View Details

Keywords: Competition; Business Strategy; Partners and Partnerships; Global Strategy; Rank and Position; Service Industry

Citation

Educators

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Profile

Cait Haught

case method. I visited two to three other business schools, and the classroom experience at HBS ranked thousands of times better. The professors are really good teachers who are passionate about their students. The case method brings... View Details

Keywords: Financial Services

28 Nov 2005
Research & Ideas

Unilever: Transformation and Tradition

people in the higher ranks of Unilever, yet compared to most companies, Unilever was distinguished worldwide by competent and professional management. The challenge was to translate these strengths into a competitive performance that... View Details

Keywords: by Geoffrey Jones; Consumer Products

16 Sep 2019
Research & Ideas

Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making

Since then, the list has snowballed into an annual list compiled by an invite-only group of some 250 or 300 producers, script readers, and other film executives, who each nominate 10 scripts. The list’s creator then ranks the films by... View Details

Keywords: by Michael Blanding; Motion Pictures & Video

14 Apr 2022
Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

lecturer in the Technology and Operations Management Unit at Harvard Business School. MaShon Wilson is a technology operations leader and former management consultant, specializing in growth strategy and operational efficiency. Gibson and Wilson both served as officers... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

31 Aug 2020
What Do You Think?

Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

in the ranks that diversity and inclusion are in the best interest of the entire organization. The question posed—Why don’t more organizations understand the power of diversity and inclusion?—may have gotten ahead of the research to date.... View Details

Keywords: by James Heskett

Profile

Phillip Jones

in the Marines for six years and two tours of duty. By the time he had reached the rank of Captain, he had responsibility for leading about two hundred Marines. “I loved every single day of leading these guys,” Phillip says. “But if I... View Details

26 Mar 2018
Research & Ideas

To Motivate Employees, Give an Unexpected Bonus (or Penalty)

perceptions in a real-world scenario involving an anonymous Chinese company that operates in printing processes. The company, which Cai found while she was home in China on winter break, runs a tournament-style reward scheme for departments, with each View Details

Keywords: by Michael Blanding; Manufacturing

20 Apr 2021
Book

A Simple Question That Can Guide Companies to Epic Success

Oberholzer-Gee, the Andreas Andresen Professor of Business Administration. “No wonder these businesses end up receiving rave reviews and loyal customers.” "If a US company that ranked 50th today jumped to 40th next year, its return on... View Details

Keywords: by Danielle Kost

27 Sep 2021
Research & Ideas

Managers, Your Employees Don’t Want to Be Facebook ‘Friends’

colleagues and managers online, fearing that the connection could come with career risks, according to a recent study in the Academy of Management Journal. The study—OMG! My Boss Just Friended Me: How Evaluations of Colleagues’ Disclosure, Gender, and View Details

Keywords: by Rachel Kim Raczka

08 Aug 2005
Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

expecting that the margin from a comprehensive set of services will transform the customer into a profitable relationship. Figure 1 shows how one insurance company managed its customer relationships once it understood its full costs of serving them. It View Details

Keywords: by Robert S. Kaplan

01 Dec 2014
Research & Ideas

The Big Influence of Small Countries in the United Nations Secretariat

their high rankings for education and low rankings for corruption. "The mandate of the UN on staffing is supposed to rest on three things: competence, integrity, and the third being national... View Details

Keywords: by Michael Blanding

12 Sep 2023
Blog Post

Harvard Climate Entrepreneurs Circle: Taking Climate Solutions from Idea to Action, Faster

together a group of alumni with experience in both climate and entrepreneurship and did a structured brainstorm with everyone typing into a GoogleDoc simultaneously, responding to structured prompts about unmet needs and ranking possible... View Details

01 Oct 1997
News

Brice Cutrer Jones

eight years, in addition to ranking either first or second in popularity of all wines of any variety and origin. Jones credits his success to luck (white wine came into vogue just as he was harvesting his first crops); to the support of... View Details

Keywords: Judith A. Ross

08 Mar 2004
Research & Ideas

Creating Value in Your Business Ecosystem

sellers rate one another, providing rankings that bolster users' confidence in the system. Sellers with consistently good evaluations attain PowerSeller status; those with bad evaluations are excluded from future transactions.... View Details

Keywords: by Marco Iansiti & Roy Levien

Publications