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  • 05 May 2008
  • Research & Ideas

Connecting with Consumers Using Deep Metaphors

Gerald Zaltman, an emeritus professor at Harvard Business School, and Lindsay Zaltman, managing director of Olson Zaltman Associates, a research and consulting firm, believe that deep insights from consumers... View Details
Keywords: by Martha Lagace; Consumer Products
  • 28 Apr 2003
  • Research & Ideas

Supply Chain Risk: Deal With It

Back in the early 1990s, managers of U.S. companies were justifiably proud of the well-oiled machines they'd made of their supply chains. Over the previous fifteen to twenty years, they'd wrung costs from the mechanisms and processes by... View Details
Keywords: by David Stauffer
  • September 2024
  • Exercise

Finding Your 'Jagged Frontier': A Generative AI Exercise

By: Mitchell Weiss
In 2023 a set of scholars set out to study the effect of artificial intelligence (AI) on the quality and productivity of knowledge workers—in this specific instance, management consultants. They wanted to know across a range of tasks in a workflow, which, if any, would... View Details
Keywords: AI and Machine Learning; Performance Productivity; Performance Evaluation; Consulting Industry
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  • 16 May 2000
  • Research & Ideas

Getting the Message: How the Internet is Changing Advertising

according to Forrester Research, a consulting firm specializing in e-commerce. Industry observers are shy to predict just what the future of advertising will look like, but they agree that the pace and enormity of changes that have come... View Details
Keywords: by Susan Young
  • 30 Oct 2019
  • Research & Ideas

How to Recover Gracefully After Shutting Down Your Startup

School, says that shutting down a startup is almost always a messy affair. When a venture requires a cash infusion to survive, its founders may turn to bottom-fisher investors who force the company to restructure its capitalization, making the equity stakes of earlier... View Details
Keywords: by Danielle Kost
  • 04 Jun 2012
  • Research & Ideas

The Business of Life

unusual application of an economic term delighted Christensen, a management professor known around HBS and the globe as both a brilliant business thinker and a deeply religious man. For more than a decade he has been a go-to View Details
Keywords: by Carmen Nobel
  • 24 Jan 2018
  • Research & Ideas

How to Get People Addicted to a Good Habit

Addiction: A Field Experiment in Handwashing, authored by Hussam; Atonu Rabbani, an associate professor at the University of Dhaka; Giovanni Reggiani, then a doctoral student at MIT and now a consultant at The Boston View Details
Keywords: by Carmen Nobel
  • 11 Jul 2016
  • HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

maciek905 Started in 2011, the Autism at Work program grew from what was a side project by the head of SAP Labs in India into a companywide effort to have 1 percent of its workforce comprised of individuals with ASD. V. R. Ferose, then View Details
Keywords: by Roberta Holland; Technology
  • October 2010 (Revised May 2017)
  • Case

Building a Developmental Culture: The Birth of Deloitte University

By: Boris Groysberg, Maureen Gibbons and Joshua Bronstein
It is October 2009 and Barry Salzberg, CEO of Deloitte LLP, has just returned from the groundbreaking of Deloitte University. When completed, Deloitte University would be a world class learning and development center owned by, and for the exclusive use by the employees... View Details
Keywords: Leading Change; Problems and Challenges; Organizational Change and Adaptation; Management Teams; Competency and Skills; Training; Employees; Values and Beliefs; Consulting Industry; Consulting Industry; United States
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  • 27 Jun 2011
  • Research & Ideas

Recovering from the Need to Achieve

real sense of purpose and a "flatness"—in career and in life. They often go through patches of life without creating or enhancing meaningful relationships, and even lack strength to deal with life's failures. A former chief development officer and View Details
Keywords: by Kim Girard
  • 01 Oct 2014
  • What Do You Think?

Is Too Much Focus a Problem?

people to do senior managers all want innovation and risk taking in principle, but they don't have ways of measuring and evaluating it in the short term. So focus generally wins in larger, well-established organizations " What to do... View Details
Keywords: by James Heskett
  • July 2023
  • Case

Schuberg Philis: From Success to Significance

By: Thomas J. DeLong and Daniela Beyersdorfer
The founders of Dutch professional services firm Schuberg Philis, and the new leadership team entrusted with the day-to-day management, must set the path forward in 2019. The company has grown into a €70 million revenue strong IT provider with top ranks in the... View Details
Keywords: Management Succession; Growth Management; Change Management; Transformation; Mission and Purpose; Leadership; Leading Change; Consulting Industry; Consulting Industry; Europe; Netherlands
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  • 01 Dec 2014
  • Research & Ideas

The Big Influence of Small Countries in the United Nations Secretariat

organization, has some 43,000 employees worldwide, most of the strategic decisions are made by 80 or so senior officials. Headed by the secretary-general, the Secretariat plays key roles in agenda-setting for various deliberative UN organizations and View Details
Keywords: by Michael Blanding
  • 11 Feb 2020
  • Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

generalized toolkits to business users or get bogged down in custom software consulting engagements that solve nonrepeatable use cases. There are more opportunities today for entrepreneurs to focus on solving vertical problems than... View Details
Keywords: by Rocio Wu
  • 30 Mar 2018
  • What Do You Think?

What Should Mark Zuckerberg Do?

researcher and consultant” identified as Cambridge Analytica used a quiz app on the platform to access personal information of approximately 300,000 Facebook users and, by extension, 49.7 million of their “friends.” The consultant... View Details
Keywords: by James Heskett; Web Services; Information Technology
  • 24 Nov 2003
  • Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

framework can serve as the cornerstone of both effective management and sound governance. Key Learnings · A sophisticated governance system is necessary in a complex capitalistic economy to ensure that capital funds the best ideas. The... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
  • 16 Apr 2020
  • Research & Ideas

Has COVID-19 Broken the Global Value Chain?

the global value chain, and what more might we expect? Laura Alfaro and Ester Faia: In 2012, a survey by the World Economic Forum and [the consulting firm] Accenture, devoted to assess the risk of a disruption in the global supply chain,... View Details
Keywords: by Sean Silverthorne
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

Emerging markets such as the BRIC countries—Brazil, Russia, India, and China—entice and intimidate. When managers are asked what is special about emerging markets, they typically point to rapid economic growth, potential competitors, and... View Details
Keywords: by Martha Lagace
  • 24 Aug 2010
  • First Look

First Look: August 24

The Role of Employee Proactivity Authors:A. M. Grant, F. Gino, and D. Hofmann Publication:Academy of Management Journal (forthcoming) Abstract Extraversion predicts leadership emergence and effectiveness, but do groups perform more... View Details
Keywords: Sean Silverthorne
  • 25 Jul 2016
  • Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

Mass.-based management consulting firm TruePoint Partners, which Beer co-founded and on which he now serves as a director. Most training programs focus on developing and changing behavior of individuals and... View Details
Keywords: by Roberta Holland; Education

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