feedback - Publications - Faculty & Research

28 Mar 2023
Research & Ideas

The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation

that are dangerous being released to the public.” You Might Also Like: Can Amazon Remake Health Care? Post-COVID Health Care: More Screens, Less Red Tape? A Rare Find in Health Care: A Simple Solution to Racial Inequity Feedback or ideas... View Details

Keywords: by Kasandra Brabaw; Pharmaceutical

16 Mar 2023
Research & Ideas

Why Business Travel Still Matters in a Zoom World

Work-from-Anywhere World, How Remote Will Workers Go? Research News and Tips: Innovating Across Time Zones Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/Nikada View Details

Keywords: by Kara Baskin; Air Transportation

08 Nov 2022
Research & Ideas

How Centuries of Restrictions on Women Shed Light on Today's Abortion Debate

question of when life begins.” You Might Also Like: How Gender Stereotypes Kill a Woman’s Self-Confidence Representation Matters: Building Case Studies That Empower Women Leaders Will Demand for Women Executives Finally Shrink the Gender Pay Gap? View Details

Keywords: by Kara Baskin

09 Nov 2021
Research & Ideas

The Simple Secret of Effective Mentoring Programs

get a mentor. During the four-week mentoring program, new employees (or “protégés”) were randomly matched with experienced call center workers and attended a series of brief meetings to discuss their written responses to specific work-related questions and get View Details

Keywords: by Jay Fitzgerald

23 Mar 2023
Research & Ideas

As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules

Investor interest in social responsibility has skyrocketed in the past three years, even as US regulations to hold companies accountable remain in flux and the environmental, social, and governance (ESG) label itself draws backlash. Investors are willing to pay a... View Details

Keywords: by Rachel Layne; Financial Services

09 Apr 2024
Research & Ideas

When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge

For almost four years, Omar Asensio and his colleagues have been studying the impact of federal energy programs on low-income neighborhoods. The intersection of technology—artificial intelligence, in particular—and public policy has long been an area of focus for... View Details

Keywords: by Glen Justice

09 Nov 2022
In Practice

COP27: What Can Business Leaders Do to Fight Climate Change Now?

The US government’s newly passed Inflation Reduction Act will direct $370 billion toward advancing renewal energy and reducing greenhouse gas emissions—the country's largest investment in fighting climate change so far. As business and government leaders around the... View Details

Keywords: by Lynn Schenk and Danielle Kost

01 Sep 2022
What Do You Think?

Is It Time to Consider Lifting Tariffs on Chinese Imports?

feedback to last month’s column Does Religious Belief Affect Organizational Performance? We would like to think that religious belief does affect organizational performance. Deb Wiesner expressed this feeling in an email response to the... View Details

Keywords: Re: James L. Heskett

Research Summary

Management Control Systems in Multiunit Companies

By: Tatiana Sandino

Professor Sandino conducts research on early-stage multiunit companies that introduce management control systems to help maintain operations, as well as company culture, as they grow, but also to enable adaptation to the different markets that they serve. Building... View Details

31 Jan 2023
Research & Ideas

It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’

play in inequality as well.” You Might Also Like: The Unlikely Upside of Mergers: More Diverse Management Teams Businesses Need a 'Catalyst' to Make CSR Practices Stick What If Closing the Wage Gap Means Everyone Earns Less? Feedback or... View Details

Keywords: by Rachel Layne

11 Apr 2011
Lessons from the Classroom

Teaching a ‘Lean Startup’ Strategy

features to allow useful feedback from early adopters. This makes it easier for the company to speed to market with subsequent customer-driven versions of the product. And it mitigates the likelihood of a company wasting time on features... View Details

Keywords: by Carmen Nobel; Technology; Computer

29 Jul 2022
Research & Ideas

Will Demand for Women Executives Finally Shrink the Gender Pay Gap?

reading from the Working Knowledge Archives It Pays to Hire Women in Countries That Won’t Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/sanjeri View Details

Keywords: by Kristen Senz

31 Jan 2023
Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down. Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/RobertCrum View Details

Keywords: by Ray Kluender; Insurance

08 Mar 2004
Research & Ideas

Creating Value in Your Business Ecosystem

need for eBay to maintain expensive centralized monitoring and feedback systems. The company can charge commissions that are no higher than 7 percent of a given transaction—well below the typical 30 percent to 70 percent margins most... View Details

Keywords: by Marco Iansiti & Roy Levien

10 May 2022
Research & Ideas

Being Your Own Boss Can Pay Off, but Not Always with Big Pay

are really powerful drivers.” Related reading from the Working Knowledge Archives Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping Feedback or ideas to share? Email the Working Knowledge team at... View Details

Keywords: by Jay Fitzgerald

17 Jan 2011
Research & Ideas

Being the Boss

person. What challenges do they need to consider? A: When I teach executives, we talk about how you give feedback virtually to people you'll never see in person—giving performance appraisals to people you never see and understanding the... View Details

Keywords: by Carmen Nobel

31 May 2004
Research & Ideas

How Team Leaders Show Support–or Not

behavior: (1) monitoring the work effectively (giving timely feedback and reacting to problems in the work with understanding and help); (2) providing socioemotional support (showing support for a team member's actions or decisions;... View Details

Keywords: by Martha Lagace

13 Mar 2023
Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

from COVID-19: The Business Skills Doctors Need Why American Health Care Needs Its Own SEC Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/JohnnyGreig View Details

Keywords: by Rachel Layne; Health

10 Feb 2023
Research & Ideas

COVID-19 Lessons: Social Media Can Nudge More People to Get Vaccinated

exploring ways to leverage social media to have a positive social impact. You Might Also Like: Why We Still Need Twitter: How Social Media Holds Companies Accountable Addressing Racial Discrimination on Airbnb When Design Enables Discrimination: Learning from... View Details

Keywords: by Scott Van Voorhis; Health; Technology

17 Jan 2023
Book

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

controlled. You Might Also Like: The Trial of Elizabeth Holmes: Visionary, Criminal, or Both? Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work Corruption: New Insights for Fighting an Age-Old Business Problem Feedback or ideas... View Details

Keywords: by Lane Lambert

Publications