employment - Publications - Faculty & Research

29 Jun 2021
News

Hybrid Work Will Be Messy and Risks Bringing the 'Worst of Both Worlds': Harvard Professor

01 Feb 2019
News

Reshmaan Hussam is an associate professor of business administration in the Business, Government and International Economy Unit, a Faculty Research Fellow at the National Bureau of Economic Research (NBER), and a faculty affiliate at the Abdul Latif Jameel Poverty... View Details

03 Feb 2016
Research & Ideas

The State of Customer Service Leadership

service sector? What role does it play in the US economy? Heskett: Leadership practices in the service sector deserve attention because this sector represents nearly 90 percent of employment and nearly 80 percent of gross domestic product... View Details

Keywords: by Jim Aisner; Retail

20 Mar 2019
Working Paper Summaries

In the Shadows? Informal Enterprise in Non-Democracies

Keywords: by Kristin Fabbe, Allison Spencer Hartnett, and Steve L. Monroe

28 Mar 2012
News

Five Ways to Become a Better Team Player

01 Aug 2011
News

Immigrant Innovators: Job Stealers or Job Creators?

19 Aug 2021
Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

As organizations eagerly reopen their doors more than a year after the COVID-19 pandemic began, many will be surprised to watch their employees walk out—for good. Companies have been quick to set blanket policies that range from a full return to offices to fully remote... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

06 Dec 2019
News

Work From Home? How About Work From Anywhere?

30 May 2023
Video

From Prison to Nike’s C-Suite: Larry Miller’s Journey

September 1998 (Revised November 1998)
Case

STRIVE

STRIVE provides employment training and placement to chronically unemployed inner-city minority youth and young adults. This case describes STRIVE's creation as a community-based, single-site nonprofit in Harlem in 1984; the development of its service model (short,... View Details

Keywords: Nonprofit Organizations; Growth Management; Employment; Training; Employment Industry

Citation

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November 1997 (Revised January 2003)
Case

Martin Smith: January 2002

By: Josh Lerner

An MBA student must choose between offers from three private equity organizations. Each organization has distinct strengths and weaknesses, and different implications for the student's career development. The case presents compensation and employment data about the... View Details

Keywords: Private Equity; Compensation and Benefits; Analytics and Data Science; Job Offer; Personal Development and Career

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16 Jun 2016
News

IBM Refused to Lay Off Workers for Decades

June 2000 (Revised January 2003)
Case

Nissan Motor Company

By: Thomas R. Piper and Jeremy Cott

Senior executives of Nissan and Renault are considering a major investment in Nissan by Renault. An important consideration is whether a major restructuring of Nissan's operations will be possible, given the value placed on lifetime employment and the impact on... View Details

Keywords: Restructuring; Organizational Culture; Investment; Problems and Challenges; Equity

Citation

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