Filter Results:
(866)
Show Results For
- All HBS Web
(866)
- News (134)
- Research (667)
- Multimedia (3)
- Faculty Publications (234)
Show Results For
- All HBS Web
(866)
- News (134)
- Research (667)
- Multimedia (3)
- Faculty Publications (234)
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
reconfigured its internal units around customers and markets. Q: Obviously, this process involves substantial changes in the way companies do business. What can executives and managers do to motivate View Details
- 22 Apr 2002
- Research & Ideas
Does Spirituality Drive Success?
successful entrepreneurs discussed the role beliefs and values play in keeping grounded among the turbulence and long hours that surround new ventures. Jim Sharpe (HBS MBA '76) , CEO of Extrusion Technologies, said he lives his values, and View Details
- 25 Oct 2011
- First Look
First Look: October 25
the case also provides detail on salesforce's 1-1-1 business model, whereby the company contributes 1% of product, 1% of equity, and 1% of employee hours back to the communities it serves. Purchase this... View Details
Keywords: Sean Silverthorne
- 19 Apr 2016
- First Look
April 19, 2016
employee learning into changes in individual and organization behavior or improved financial performance. Put simply, companies are not getting the return they expect on their investment in training and education. By investing in training... View Details
Keywords: Sean Silverthorne
- 14 Feb 2012
- First Look
First Look: February 14
individuals bring well-articulated preexisting preferences to such decisions. Understanding beliefs and attitudes motivating these preferences can assist physicians in helping parents make informed decisions consistent with their values.... View Details
Keywords: Carmen Nobel
- Web
Social Enterprise - Faculty & Research
policymaker perceptions with actual ESG performance, which can prompt timely recognition of firms' ESG improvements and motivate better long-term commitments. Keywords: Corporate Social Responsibility and Impact ; Public Opinion ;... View Details
- 02 Jul 2018
- Research & Ideas
Corporate Tax Cuts Don't Increase Middle Class Incomes
0.5 percent. The federal tax cut reduced rates by 14 percent, so the income-shifting motivation is likely to be much stronger.” Prior research largely focused on how personal taxes impact income inequity, and Rouen wanted to take a... View Details
Keywords: by Roberta Holland
- 04 May 2011
- Research & Ideas
Is Web Surfing Distracting Your Workers?
such as cutting access to the Internet, companies should enact policies that minimize the distraction on employees. "There are many companies that are prohibiting the private Internet use during official hours," says Piovesan. "It means View Details
Keywords: by Michael Blanding
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
fourth book, Alignment, described principle #3, how to create and capture corporate synergies through vertical and horizontal alignment of business and support units. The fourth book also contained material on principle #4, aligning and View Details
Keywords: by Martha Lagace
- 11 Apr 2022
- Research & Ideas
A World of Difference: What Keeps Companies from Becoming More Inclusive
organizations that want to change, it’s completely accessible. You see both the capability and the motivation, whereas before maybe you had the motivation but not the capability. And now the business case for DEI is overwhelmingly clear.... View Details
Keywords: by Jen McFarland Flint
- 01 Jun 2007
- What Do You Think?
How Should Pay Be Linked to Performance?
employees for their) competence. So beyond paying for (their) performance, why don't we think more about (paying to retain them) for (their) competence?" Pallavi Marathe concurs, saying that "Salary and retention are interlinked... View Details
Keywords: by Jim Heskett
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
sufficiently motivated group of commandos) could knock the canal out for at least a year. Sabotage would be harder during wartime, of course—the only battle during World War II that would have been affected by adding 17 days of additional... View Details
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
Engaged and Motivated Good Leadership Is an Act of Kindness Some companies have opted to make pay cuts commensurate with salary ranges, with higher-paid employees taking a larger percentage cut than... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 17 Oct 2022
- Research & Ideas
Why Quiet Quitters Need More Than Money to Re-Engage
employers and employees as ones of material benefits.” After all, it’s not all about making money, says DeLong, a Baker Foundation Professor of Management Practice at HBS. What employees really crave, the... View Details
Keywords: by Michael Blanding
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
Tatiana Sandino Abstract—Using retail chain data, we study the effects of a tournament incentive plan incorporating objective and subjective criteria. In principle, such plans could motivate employees to... View Details
Keywords: by Sean Silverthorne
- 11 Dec 2023
- Blog Post
Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy
General Manager of E-Commerce role and later GM of North America position, leading thousands of employees and a billion-dollar business. During this time, she also took on new roles in her personal life, marrying her husband Mike and... View Details
- 24 Oct 2017
- First Look
First Look at New Research and Ideas, October 24, 2017
motivation, perspective-taking, and performance, such that identity conflict negatively and enhancement positively affect all three variables above and beyond average identification. Intrinsic motivation further mediates the relationships... View Details
Keywords: Sean Silverthorne
- 01 Nov 2021
- Op-Ed
Team Success Starts with the Individual—and with Love
thrive? Carroll’s inquiry into unleashing human potential began with a well-known idea dating back to the psychologist Abraham Maslow and others: the notion that intrinsic, not just extrinsic, rewards motivate people to excel. My own... View Details
- 23 Mar 2022
- Blog Post
Learning Curve: The Brother-and-Sister Team Behind a New Edtech Nonprofit
cares that provide nutrition, health care, and educational support for mothers and young children—represent a particularly rich target. Rocket is currently working with the Ministry of Women and Child Development, which runs the centers, to help the country’s 1.4... View Details
- 22 Oct 2007
- Research & Ideas
Bringing ‘Lean’ Principles to Service Industries
Wipro Technologies, an Indian outsource provider of software services, launches its own lean initiative. "In terms of operations and improvements, the service industries in general are a long way behind manufacturing," Upton says. "The View Details