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Show Results For
- All HBS Web
(3,755)
- People (82)
- News (1,446)
- Research (545)
- Events (3)
- Multimedia (27)
- Faculty Publications (198)
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- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
experiences and firm performance. We decompose the variance of 58,294 face-to-face transactions, quantifying the relative importance of customer, employee, process, location, and market-level effects on customer satisfaction. In our... View Details
Keywords: Sean Silverthorne
- 04 Mar 2013
- Lessons from the Classroom
Lessons from Running GM’s OnStar
Kaurman and Derek C.M. van Bever, also senior lecturers with prior leadership experience in the private sector. Huber recently sat down with Harvard Business School Working Knowledge to discuss how an automotive executive ended up... View Details
- 11 Dec 2020
- Research & Ideas
Economic Jitters Push Pandemic Job Seekers to Big Companies, Not Startups
employer,” the researchers write. However, their work experience gives them greater bargaining power to pursue positions they would prefer. In normal times, startup employees and managers who are drawn to young firms are often willing to... View Details
Keywords: by Rachel Layne
- 15 Feb 2000
- Research & Ideas
The Right Connections
that whom you know can be just as important as what you know when trying to offset the uncertainty inherent in backing a high-risk startup in an initial public offering (IPO). "Our work suggests that the functional backgrounds or View Details
Keywords: by Judith A. Ross
- 12 Jan 2018
- Cold Call Podcast
Leadership Lessons from a Young Martin Luther King, Jr.
George: I think perhaps not. She was a great partner for Dr. King. She was a scholar in her own right, she had studied music, had a great singing voice. She basically gave up her career to support him in going to Montgomery, and she was a... View Details
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
with tools for identifying and solving these problems, engage their employees and suppliers in their improvement efforts. Q: Your book notes that typical stores experience staff turnover of 100 percent each year. How do you see successful... View Details
- 26 Sep 2006
- First Look
First Look: September 26, 2006
business strategies. Exercising Moral Courage: A Developmental Agenda Author:Linda Hill Publication:In Moral Leadership: The Theory and Practice of Power, Judgment, and Policy, edited by Deborah L. Rhode. Jossey Bass, 2006 Abstract While the decision to pursue a... View Details
Keywords: Sean Silverthorne
- 09 Jan 2006
- Research & Ideas
Rebuilding Commercial Real Estate
Property), lured by the prospect of exciting careers in a hot market. But the question arises: After several boom years, is commercial real estate ripe for another fall? I don't see risks that you would associate with a bubble.—Stephen... View Details
- 30 Sep 2019
- Book
Book Excerpt: Why a Volume on Race, Work, and Leadership
speak out about experiences of bias (Hewlett, Marshall, & Bourgeois, 2017). Silence about race in the workplace compromises relationships (Phillips, Dumas, & Rothbard, 2018) and work engagement (Hewlett et al., 2017). It also... View Details
Keywords: Re: Andi Wang
- 10 Oct 2017
- First Look
First Look at New Research and Ideas, October 10, 2017
focuses mainly on work related to developing countries. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53305 November 2017 Research Policy The Career Effects of Scandal: Evidence from Scientific Retractions By: Azoulay,... View Details
Keywords: Sean Silverthorne
- 13 Sep 2004
- Research & Ideas
Cash and the Woman-Owned Business
However, there is also considerable good news. More women are on career paths with high earnings potential today than ever before.7 They have yet to close the earnings gap completely, but their increasing capacity to create wealth allows... View Details
- 02 May 2000
- Research & Ideas
Leading Professional Service Firms
industry are human talent and alignment. The work of professional service firms depends exclusively on the talent and intelligence of the people delivering it. Good firms hire the absolute best people and develop them, motivate them, and build View Details
- 08 Oct 2013
- First Look
First Look: October 8
harder-even in the absence of repeated interactions or strategic career concerns. In a field experiment with 266 employees, we show that paying above-market wages, per se, does not have an effect on effort.... View Details
Keywords: Sean Silverthorne
- 05 Jun 2007
- First Look
First Look: June 5, 2007
supplement: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807158 Westin Hotels and Resorts: Operations of a Lifestyle Experience Harvard Business School Case 607-129 Westin Hotels and Resorts adopted a new... View Details
Keywords: Martha Lagace
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
post-secondary education to support and expand areas like career and technical training, and encouraging expansion of research and development in the US. There are a lot of areas of common ground. And there are a lot of opportunities to... View Details
Keywords: by Dina Gerdeman
- 31 May 2016
- HBS Case
Who Owns Space?
five-year-old Jeff Bezos, who watched Neil Armstrong take humankind’s first steps on the moon, an experience Bezos said “deeply imprinted” him. It fostered his interest in and admiration for the space sector and the work NASA was doing... View Details
- 27 Dec 2015
- Research & Ideas
The Most Popular Stories and Research Papers of 2015
important as this one about which we assume so much and know so little? Why Companies Fail—and How Their Founders Can Bounce Back (16,865) Leading a doomed company can often help a career by providing experience, insight, and contacts... View Details
- 30 Aug 2011
- First Look
First Look: August 30
known and recognized as a marketing machine. It was the largest advertiser in the world, with 2010 spending of $8.68 billion. From the company's early exploitation of broadcast media (radio and television) for its soap products to more recent View Details
Keywords: Sean Silverthorne
- 18 Jun 2001
- Lessons from the Classroom
Why Leaders Need Great Books
describes the troubling experiences of a young man, Jerry, in his first real job. Jerry sells insurance to the poor on behalf of a large, faceless organization. The insurance he's selling is bogus and he knows it. His impoverished clients... View Details
Keywords: by Martha Lagace
- 02 Jan 2007
- Research & Ideas
Most Popular Articles of 2006
to best negotiate in an uncertain environment? Michael Wheeler advises looking to military science for winning strategies. Career Advancement without Experience Lacking experience, contract workers find it... View Details
Keywords: by Sean Silverthorne