by Working Knowledge editors - Publications - Faculty & Research

07 Apr 2021
Research & Ideas

How Teams Work: Lessons from the Pandemic

interpersonal interactions essential to knowledge workers and looks at how teams tried to facilitate them. They include: Task interactions, when team members collaborate on activities that directly contribute to output; Process... View Details

Keywords: by Kristen Senz

18 Jan 2022
Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

employees to the fullest extent permitted by law. In other words, as time passes, leading companies can worry less and less about trade secret theft in the traditional sense, and they have a path forward regardless of the future of... View Details

Keywords: by Kristen Senz; Technology

22 Apr 2019
Research & Ideas

Why Salespeople Struggle at Leading

people. That’s a big transition that many people can’t make.” Source: Harvard Business School Working Knowledge It’s a problem that can permeate any layer of a business—a star performer is tapped to become a... View Details

Keywords: by Dina Gerdeman

17 Jan 2020
In Practice

6 Traits That Set Top Business Leaders Apart

World on Fire. Image: Eoneren Related Reading When Your Passion Works Against You What Machine Learning Teaches Us about CEO Leadership Style How Scale Changes a Manager's Responsibilities Related reading from the View Details

Keywords: by Danielle Kost

26 Jan 2021
Research & Ideas

A New Way to Cut Credit Card Debt: Pay Off One Purchase at a Time

easy way to make a little bit more progress and feel like you're having more control.” About the Author Kristen Senz is the growth editor of Harvard Business School Working Knowledge. [Image:... View Details

Keywords: by Kristen Senz; Financial Services

21 Nov 2005
Research & Ideas

The Geography of Corporate Giving

level provides important lessons for executives, policymakers, and the groups who benefit. But such knowledge also suggests more work to be done in order to learn how global business trends, such as industry... View Details

Keywords: by Sean Silverthorne

17 Mar 2011
Working Paper Summaries

Marketplace Institutions Related to the Timing of Transactions

Keywords: by Alvin E. Roth

23 Nov 2021
Book

What It Takes to Build an Organizational Culture That Wins

will be a mistake.” Adapted from Win from Within by James L. Heskett. Copyright (c) 2022 James Heskett. Used by arrangement with the Publisher. All rights reserved. [Image: Unsplash/Jason Leung] Related... View Details

Keywords: by Avery Forman

27 Feb 2023
Research & Ideas

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

daycare for a child, or maybe they have another job because you only employ them part-time to avoid paying for healthcare benefits." You Might Also Like: Employee Feedback: The Key to Retention During the Great Resignation Your Best Employees Are Burning Out: A... View Details

Keywords: by Ben Rand; Retail

21 Mar 2018
Research & Ideas

Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

future, 50 percent of all tasks currently done by humans could be done by machine learning and artificial intelligence,” says Prithwiraj (Raj) Choudhury, assistant professor at Harvard Business School.... View Details

Keywords: by Michael Blanding; Technology; Information

12 May 2021
Book

The Hard Truth About Being a CEO

Click to watch. David Fubini has never been a CEO of a major corporation, but during his 34-year career as a senior director at consulting firm McKinsey, he had ample opportunity to work closely with and observe CEOs and leaders of all... View Details

Keywords: by Michael Blanding

28 Jun 2022
Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details

Keywords: by Avery Forman

19 Oct 2022
Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

Rock Center for Entrepreneurship. She's also a startup adviser and angel investor. This article originally appeared on her blog, Being FA and Other Ponderings. You Might Also Like: Who Will Give You the Best Professional Guidance? How Entrepreneurs Can Find the Right... View Details

Keywords: by Julia Austin

06 Feb 2020
Research & Ideas

What We Learned from Reading Jeff Bezos’ Patents

CEOs expand their knowledge of core businesses and technologies, allowing them greater insight into new advances that could eventually drive their companies' success. In turn, by using publicly available... View Details

Keywords: by Tricia Gregg and Boris Groysberg; Retail

10 Mar 2020
Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

working closely with students in small groups, assisting teachers, and running extracurricular programs.) The ethos of the school centers on a “no excuses,” high standards approach for performance and behavior, backed View Details

Keywords: by Julia Hanna

30 Aug 2010
Research & Ideas

Turning Employees Into Problem Solvers

require any number of 100 or 200 services and subprocesses. On top of that, the most knowledgeable people about those subprocesses-the doctors-come and go from the factory and are not employed by it." That... View Details

Keywords: by Julia Hanna; Health

29 Sep 2022
Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

collaborations among talented people. At animation studio Pixar, when writers and directors are working on a story, group leaders encourage “plussing,” a strategy for improving ideas without using judgmental language. Instead of... View Details

Keywords: by Francesca Gino

10 Jan 2023
Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

Ponderings. You Might Also Like: Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains Cofounder Courtship: How to Find the Right Mate—for Your Startup Inclusive Leadership Advice: Get Comfortable With the Uncomfortable Feedback or ideas to... View Details