by Julie Hanna - Publications - Faculty & Research

12 Apr 2017
Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

other images randomly assigned to each of them by the firm’s centralized queuing system. The analysis covered all 2,766,209 cases that the firm processed between July 2005 and December 2007. Because the... View Details

Keywords: by Carmen Nobel; Health

05 Jul 2006
What Do You Think?

How Important Is “Executive Intelligence” for Leaders?

Summing Up Judging from the number of responses to the July column, Justin Menkes, author of the book Executive Intelligence, appears to have tapped into a hot issue with his concern that what he terms "executive intelligence"... View Details

Keywords: by James Heskett

03 Feb 2016
What Do You Think?

How Do You Hire an 'Impostor'?

the employment of “imposters,” a term, by the way, that was regarded as objectionable by many, most respondents implicitly rejected the notion. They pointed to the desirable qualities of imposters, people... View Details

Keywords: by James Heskett

19 Feb 2014
Research & Ideas

Racist Umpires and Monetary Ministers

the corners" in baseball parlance—and more likely to throw it straight over the plate where it is easier to hit. In other words, the pitchers seemed to compensate for discrimination by throwing the ball in areas where the outcome was... View Details

Keywords: by Michael Blanding; Sports; Information; Publishing

02 Dec 2019
What Do You Think?

How Does a Company like Boeing Respond to Intense Competitive Pressure?

that started a fuel burn 11 hours too early into the mission, using up so much fuel that the capsule could not reach the proper altitude. According to a reported comment by Jim Chilton, senior vice president of the space and launch... View Details

Keywords: by James Heskett; Air Transportation

17 Sep 2019
Cold Call Podcast

How a New Leader Broke Through a Culture of Accuse, Blame, and Criticize

Keywords: Re: Amy C. Edmondson; Health

25 Sep 2019
Research & Ideas

The Economic Cost of Physician Burnout

stress experienced by doctors themselves. Sinsky is one of the authors of the latest paper. “It was a great opportunity to explore this issue with thought leaders on the subject,” Goh says. “I could provide my technical skills on... View Details

Keywords: by Michael Blanding; Health

July 2016
Case

Product Portfolio Management at Genentech

By: Kevin Schulman and Jamie Gresh

Genentech, long the darling of the biotechnology industry, was acquired by Swiss pharmaceutical company Roche in 2009. The combined company retains the name Genentech in the US, but must now move to achieve the promises made at the time of this merger—to build from... View Details

Keywords: Portfolio Management; Drug Development; Postmerger Integration; Marketing Strategy; Mergers and Acquisitions; Integration; Biotechnology Industry; Pharmaceutical Industry; United States

Citation

Educators

Purchase

23 Sep 2019
News

A New Ecosystem of Leaders: 40 Social Innovators Driving Change and Transforming Society in 2019

01 Jan 2020
What Do You Think?

Why Not Open America's Doors to All the World’s Talent?

have observed it in operation. Familiarity breeds contempt. Julie commented, “So, at how many companies have American workers been rounded up, coerced into training their replacements, then terminated? This is not supplementing our... View Details

Keywords: by James Heskett; Technology

25 Apr 2023
Op-Ed

How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model

information technology to directly match consumer demand to dispersed production by a collection of factories in China. This method of reaching customers should inspire any business that provides products or services that come from many... View Details

Keywords: by John Deighton; Fashion; Retail; Consumer Products

18 Jan 2012
News

Beyond Heroic Entrepreneurs

01 May 2008
Research & Ideas

The Marketing Challenges of the China Olympics

events can boost brand awareness, preference, and sales over competitors who cannot afford the global sponsorship prices set by the International Olympic Committee. Lenovo hardly wishes to be known as the Chinese PC company that consumers... View Details

Keywords: by John Quelch; Sports

Rethinking How We Work

Q&A with Julie Battilana following the op-ed she coauthored with Isabelle Ferreras and Dominique Méda in response to... View Details

18 Apr 2017
First Look

First Look at New Ideas, April 18

March 27, 2017 Harvard Business Review How the Water Industry Learned to Embrace Data By: Cespedes, Frank V., and Amir Peleg Abstract—Most current talk about “big data” seems to assume the disintermediation or replacement of physical assets View Details

Keywords: by Sean Silverthorne

01 Jun 2005
News

The Nature of Change

“The Class the Dollars Fell On” by Fortune magazine). The case, authored by HBS professors Richard Tedlow and Nancy Koehn in 2001, was originally taught in The Coming of Managerial Capitalism, where Tedlow... View Details

Keywords: Julia Hanna; The Class the Dollars Fell On; case; capstone course; John Shad (MBA 1949); class of 49; Colleges, Universities, and Professional Schools; Educational Services

29 Aug 2018
What Do You Think?

What Should Harley-Davidson’s Management Do?

European market overseas, and (3) concentrate on designing and producing new products for new and existing markets. There were several minority opinions, however. ASGMark commented, “The very idea of moving manufacturing of an American icon overseas, especially after... View Details

Keywords: by James Heskett; Auto

17 Aug 2021
Research & Ideas

Can Autonomous Vehicles Drive with Common Sense?

Lillo of Swiss Reinsurance Company. To get consumers to sign onto the technology, the industry must instill trust by focusing on programming the cars to behave with the “common sense” human drivers tend to apply when navigating complex or... View Details

Keywords: by Michael Blanding; Auto

August 2013 (Revised July 2025)
Case

Amazon in 2025

By: Sunil Gupta and Margaret L. Rodriguez

Amazon launched its website in July 1995 to sell books online and by 2020 it has grown to become a digital giant with over $280 billion in annual sales. A large part of its growth came from expanding into a variety of businesses that some see as unrelated. Has it... View Details

Keywords: Platforms; Complements; Showrooming; Ecosystem; Growth Strategy; Competitive Advantage; Network Effects; Internet and the Web; Business Model; Competitive Strategy; Growth and Development Strategy; Digital Platforms; Retail Industry; Publishing Industry