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Publications

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  • All HBS Web  (612)
    • People  (1)
    • News  (153)
    • Research  (403)
    • Events  (2)
    • Multimedia  (10)
  • Faculty Publications  (258)

Show Results For

  • All HBS Web  (612)
    • People  (1)
    • News  (153)
    • Research  (403)
    • Events  (2)
    • Multimedia  (10)
  • Faculty Publications  (258)
← Page 23 of 612 Results →
  • Profile

Mariano Bomaggio

during my undergraduate career, I became more interested in the business side of things. It seemed more complex; there were more dimensions you cannot control compared to a standard engineering problem."  After graduation, Mariano spent a couple of years in the... View Details
Keywords: Tech; Manufacturing/Energy
  • 01 Apr 2002
  • News

Professorship Brings Brierley's HBS Connection Full Circle

ever dreamed that frequentflier miles would become a multibillion-dollar source of incremental airline revenue," he notes. In 1982, Brierley was named vice president of sales and advertising for Pan American World Airways, where he... View Details
Keywords: Charles M. Williams; Epsilon Data Management; Computer Systems Design and Related Services; Professional Services
  • 23 Mar 2015
  • Research & Ideas

It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers

Consumers often have the following choice: Either buy something directly from a retailer, or buy it indirectly through an intermediary, which partners with the retailer to attract more buyers. Think purchasing a plane ticket straight from the View Details
Keywords: by Carmen Nobel; Retail; Air Transportation; Food & Beverage; Entertainment & Recreation
  • 01 Dec 2004
  • News

Himalayan Journey

Travel in still-developing Bhutan requires flexibility — flights may be delayed (there is only one airline and one airstrip), and the power sometimes goes out. No matter — a few candlelit evenings only added to our experience. The... View Details
Keywords: Janet Sanders; Hospitality
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

Summing Up: Which Schools Will Produce the Next Generation of Transformative Leaders? This month’s column featured two leaders who were able to build organizations that literally transformed the mutual fund and airline industries. In the... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • Web

Awards | Social Enterprise | Harvard Business School

included, and the amounts must be calculated into U.S. dollars. The traveler can be reimbursed for these expenses after the trip has occurred and upon presentation of appropriate documentation. Airline & Train Expenses View Details
  • 11 Mar 2020
  • News

Making It Rain

business dashboards, and other tools for clients. The end results are “microweather” forecasts for clients ranging from major airlines to roofing companies to individual users through a smartphone app. “We’re the only private weather... View Details
Keywords: Lisa Scanlon Mogolov
  • 28 Feb 2017
  • First Look

First Look at New Research, February 28

company, DO & CO, growing geographically with its existing businesses while also adding new brands to its portfolio. The company had $1 billion in revenues in 2015 from its three divisions: airline catering; international event... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2016
  • News

Feedback

airline KLM used to have a program where business/first-class passengers would get a lovely ceramic Dutch Delft house (filled with gin!) when flying transcontinental. KLM probably had 75 different house models, and frequent-fliers looked... View Details
  • 12 Dec 2017
  • News

Hal (MBA 1968) and Diane Brierley

airline loyalty program. Brierley and his wife, Diane, who have called Dallas home for 30 years, have given regularly to HBS since his graduation, supporting the HBS Fund for Leadership and Innovation and creating both a professorship and... View Details
  • 01 Dec 1999
  • News

Buffett Preaches Investment Discipline

airlines filed for bankruptcy. "You've got to think where the competitive dynamics of a business or industry are going to lead over time," Buffett said. "What causes unusual profitability," he emphasized, "is not demand or a great idea,... View Details
  • Web

Betty J. Diener Oral History - Business Education For Women At Harvard University | Harvard Business School

was an account executive on Eastern Airlines back when Eastern Airlines was still flying. And I worked also for American Cyanamid which at the time was Old Spice products and Formica products, worked in... View Details
  • Student-Profile

Omar Olivarez

The seeds of Omar Olivarez’s (he/him) interest in AI and the future of work were planted in an undergraduate course in business analytics and machine learning. After graduating with his BBA, he followed a natural path into industry, working at Southwest View Details
  • 25 Aug 2022
  • News

Clean Slate

time and a whole heap of permitting, Wieland explains. Meanwhile, Massport is electrifying its ground-service equipment, such as the trucks that ferry luggage and equipment around the tarmac, and installing the charging stations to power them. As View Details
  • 15 Dec 2024
  • News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books The Power of Imperfect Eating By Kavita Bhatnagar (SELP 11, 2022) Penguin Enterprise Rather than dictating which foods are good or bad, this book weaves together stories that mirror the intricate, emotional, and often imperfect... View Details
Keywords: Publishing Industries (except Internet); Information
  • 22 Feb 2022
  • News

Q&A: The Post-Pandemic Path

the scope of the economic emergency. For a related research paper he was coauthoring with Ben Iverson of Brigham Young University and David Thesmar of MIT, Greenwood marshaled a unique array of data—including airline ticket sales and... View Details
Keywords: April White
  • 01 May 2009
  • What Do You Think?

Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?

still come from one source, search and advertising, despite the organization's emphasis on providing time and an organization for innovation among its associates. I remembered the airline Song, which had introduced service innovations... View Details
Keywords: by Jim Heskett
  • 01 Sep 2005
  • News

Predictable Surprises

government departments, but also between two presidential administrations. It seems that there were also elements of political bias at work there. Yes, but to shine the spotlight on the Democrats’ failings for a minute, back in the mid-1990s, Clinton-Gore could have... View Details
Keywords: Deborah Blagg; Business Schools & Computer & Management Training; Educational Services
  • 04 Sep 2019
  • News

Ask the Expert: Bounce Back

newsletter advertising can be extended to many industries: hotels or airlines can embed ads for attractions near featured destinations or travel accessories, entertainment venues can embed ads for local restaurants and bars, retailers... View Details
Keywords: Jen McFarland Flint
  • 01 Dec 2017
  • News

Enhancing Students’ Cultural Intelligence

travel stores to help the airline enhance customer satisfaction—provided insight on Mexico’s travel industry and, equally important, a new perspective on teamwork. “There were no designated leaders in the teams we were assigned to in... View Details
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