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  • June 2024 (Revised September 2024)
  • Case

Driving Scale with Otto

By: Rebecca Karp, David Allen and Annelena Lobb
This case asks how startup founders make scaling decisions in light of their priorities for their business and for themselves. Otto was a technology company that applied artificial intelligence technology to sales. It deployed natural language processing to find sales... View Details
Keywords: Artificial Intelligence; Natural Language Processing; B2B; B2B Innovation; Scaling; Scaling Tech Ventures; Business Startups; AI and Machine Learning; Finance; Sales; Business Strategy; Growth and Development Strategy; Entrepreneurship; Information Technology Industry; United States; Cambridge; New York (city, NY); Spain
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  • October 2011
  • Supplement

Jack Hughes, Founder and Chairman of TopCoder, In-class comments 4/8/11

By: David A. Garvin
TopCoder's crowdsourcing-based business model, in which software is developed through online tournaments, is presented. The case highlights how TopCoder has created a unique two-sided innovation platform consisting of a global community of over 225,000 developers who... View Details
Keywords: Business Model; Growth and Development; Technological Innovation; Problems and Challenges; Motivation and Incentives; Competition; Online Technology; Information Technology Industry
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  • 1998
  • Article

Looking Inside the Fishbowl of Creativity: Verbal and Behavioral Predictors of Creative Performance

By: J. Ruscio, D. M. Whitney and T. M. Amabile
This study set out to identify specific task behaviors that predict observable product creativity in three domains and to identify which of those behaviors mediate the well-established link between intrinsic motivation and creativity. One-hundred fifty-one... View Details
Keywords: Creativity; Cognition and Thinking; Behavior
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  • 11 Sep 2020
  • News

Two Books Wonder: How Long Until You Fall in Love With a Robot?

    Andy Zelleke

    Andy Zelleke is the MBA Class of 1962 Senior Lecturer of Business Administration. A member of the General Management unit, he is the Faculty Chair of HBS’ Middle East & North Africa Research Center.

    Since Spring 2021, Dr. Zelleke has taught “Unpacking... View Details

    Keywords: federal government; professional services; defense; financial services
    • Program

    Real Estate Management Program

    than 30 days from the invoice date. If you need to cancel or defer your participation, you must submit your request in writing more than 30 days before the start of the program to receive a full refund. Cancellation or deferral requests... View Details
    Keywords: Real Estate; Real Estate
    • 06 May 2008
    • First Look

    First Look: May 6, 2008

      Working PapersHighbrow Films Gather Dust: A Study of Dynamic Inconsistency and Online DVD Rentals Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract We report on a field study demonstrating systematic differences between the preferences people... View Details
    Keywords: Martha Lagace
    • October 2011
    • Supplement

    An Interview with Jack Hughes, Founder and Chairman of TopCoder

    By: David A. Garvin
    TopCoder's crowdsourcing-based business model, in which software is developed through online tournaments, is presented. The case highlights how TopCoder has created a unique two-sided innovation platform consisting of a global community of over 225,0000 developers who... View Details
    Keywords: Growth and Development; Technological Innovation; Problems and Challenges; Motivation and Incentives; Competition; Online Technology; Information Technology Industry
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    • Program

    Behavioral Economics—Virtual

    defer your participation, you must submit your request in writing more than 30 days before the start of the program to receive a full refund. Cancellation or deferral requests received 14 to 30 days prior to the start of the program are... View Details
    • Web

    Application Requirements - Doctoral

    recommendation (at least one from an academic source). Recommendation letters must be submitted online through the online application system. Hard copy recommendation letters will not be accepted. $105 application fee via credit card Optional View Details
    • Program

    High Potentials Leadership Program

    meals. You will be invoiced upon admission to the program. Invoices are due within 30 days of receipt, or upon receipt if the program start date is less than 30 days from the invoice date. If you need to cancel or defer your participation, you must submit your request... View Details
    • 19 Dec 2023
    • Research & Ideas

    $15 Billion in Five Years: What Data Tells Us About MacKenzie Scott’s Philanthropy

    expression of personal beliefs and values. While she is famously private, we know that she values the daily service of people who are less fortunate. As she writes in a 2020 essay, her gifts went to organizations that “have dedicated... View Details
    Keywords: by Matthew Lee, Brian Trelstad, and Ethan Tran
    • 07 Nov 2023
    • Research & Ideas

    When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'

    inadvertently make employers deemphasize arguably less noisy signals of freelancers’ quality (e.g., reputation and performance variables),” write the authors. Employers on these platforms—often small business owners or individuals without... View Details
    Keywords: by Scott Van Voorhis
    • 29 May 2007
    • First Look

    First Look: May 29, 2007

      Working PapersLeading and Creating Collaboration in Decentralized Organizations Authors:Heather M. Caruso, Todd Rogers, and Max Bazerman Download the paper: http://www.hbs.edu/research/pdf/07-090.pdf Extremeness Seeking: When and Why Consumers Prefer the Extremes... View Details
    Keywords: Martha Lagace
    • Research Summary

    Research and Publication Interests

    Michelle Craig McDonald is currently writing a Harvard Business School case study on the impact of the International Coffee Act on small producers. She is interested in early American economic development, especially the role of foreign trade and re-exported... View Details
    • Program

    Managing Turbulence

    need to cancel or defer your participation, you must submit your request in writing more than 30 days before the start of the program to receive a full refund. Cancellation or deferral requests received 14 to 30 days prior to the start of... View Details
    • 21 Oct 2008
    • First Look

    First Look: October 21, 2008

      Working PapersCan Higher Prices Stimulate Product Use? Evidence from a Field Experiment in Zambia (revised) Authors:Nava Ashraf, James Berry, and Jesse M. Shapiro Abstract The controversy over whether and how much to charge for health products in the developing world... View Details
    Keywords: Martha Lagace
    • March 2012
    • Article

    New Project? Don't Analyze—Act

    By: Leonard A. Schlesinger, Charles F. Kiefer and Paul B. Brown
    In a predictable world, getting a new initiative off the ground typically involves analyzing the market, creating a forecast, and writing a business plan. But what about in an unpredictable environment? The authors recommend looking to those who are experts in... View Details
    Keywords: Entrepreneurship; Managing Yourself; Project Management; Project Strategy; Risk Management
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    • Article

    Bargaining with Imperfect Enforcement

    By: Lucy White and Mark Williams
    The game-theoretic bargaining literature insists on non-cooperative bargaining procedure but allows 'cooperative' implementation of agreements. The effect of this is to allow free-reign of bargaining power with no check upon it. In reality, courts cannot... View Details
    Keywords: Agreements and Arrangements; Body of Literature; Contracts; Motivation and Incentives; Code Law; Game Theory
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    • Program

    Strategy: Building and Sustaining Competitive Advantage

    writing more than 30 days before the start of the program to receive a full refund. Cancellation or deferral requests received 14 to 30 days prior to the start of the program are subject to a fee of one-half of the program fee. Requests... View Details