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  • 03 Jun 2014
  • First Look

First Look: June 3

http://hbr.org/product/experience-the-finger-lakes-the-groupon-partnership-decision/an/814010-PDF-ENG Harvard Business School Case 314-086 Learning From Extreme Consumers Traditional market research methods focus on understanding the... View Details
Keywords: Sean Silverthorne
  • 22 Sep 2009
  • First Look

First Look: September 22

users can access and improve the source code. At the same time, however, opening a module sets up an open source (free) competitor. This hampers the firm's ability to capture value. We analyze three competitive situations: monopoly,... View Details
Keywords: Martha Lagace
  • 27 Sep 2011
  • First Look

First Look: September 27

Intervention Method, Empirical Evidence, and Theory Author:Michael Beer Publication:In Research in Organizational Change and Development. Vol. 19, edited by Richard Woodman, William Pasmore, and Abraham B. (Rami) Shani, Emerald Group... View Details
Keywords: Sean Silverthorne
  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

post-secondary education to support and expand areas like career and technical training, and encouraging expansion of research and development in the US. There are a lot of areas of common ground. And there are a lot of opportunities to... View Details
Keywords: by Dina Gerdeman
  • 17 Jun 2014
  • First Look

First Look: June 17

Cisco Learning Network, an online platform hosted at Cisco.com. Since its launch in 2008, the Cisco Learning Network provided content to prepare networking professionals for certification exams, as well as social functionalities to let View Details
Keywords: Sean Silverthorne
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

We investigate these research questions in the context of the U.S. Environmental Protection Agency's Audit Policy. Download the paper: http://www.hbs.edu/research/pdf/08-021.pdf   Cases & Course MaterialsGianna Angelopoulos-Daskalaki... View Details
Keywords: Martha Lagace
  • 12 Nov 2001
  • Research & Ideas

Facing the New World Order

users of the information and communications technologies and very heavy investors in research and development, scored uniformly high. So did the United States. And a number of other countries, of course, are... View Details
Keywords: by Staff
  • 21 Apr 2008
  • Research & Ideas

The New Math of Customer Relationships

update us on the new research and on the impact of these works on practice. Sean Silverthorne: It's been five years since The Value Profit Chain was published, and ten years since the arrival of its predecessor, The Service Profit Chain.... View Details
Keywords: by Sean Silverthorne
  • 30 Jul 2013
  • First Look

First Look: July 30

programs requires more than providing accessible, affordable care; it requires understanding what makes both end users and providers tick. By understanding the cognitive processes underlying our choices and applying the tools of... View Details
Keywords: Anna Secino
  • 08 Oct 2013
  • First Look

First Look: October 8

assets; they aren't hamstrung by substantial resource allocation decisions, giving them remarkable flexibility. Now incumbent firms are seeing their competitive position eroded by technology, alternative staffing models, and other forces. Market View Details
Keywords: Sean Silverthorne
  • 28 Apr 2015
  • First Look

First Look: April 28

innovation, as well as its generative potency. Finally, implications for theory, practice, and future research are offered. April 2015 Institutions and Ideals: Philip Selznick's Legacy for Organizational Studies What's So Institutional... View Details
Keywords: Sean Silverthorne
  • 01 Apr 2008
  • First Look

First Look: April 1, 2008

development organizations, involved in both research and program design and delivery. This case explores CCL's approach to leadership and management education for executives and presents some of the challenges the CCL faces as many... View Details
Keywords: Martha Lagace
  • 22 Mar 2010
  • Research & Ideas

One Strategy: Aligning Planning and Execution

adapt, despite the intentions of senior management. The structures, processes, and behaviors defined in the book are designed to break inertia, and maintain strategic alignment in times of change. Q: To plan or not to plan? Your own View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

on the process and methods that lead to better understand user needs and to foster creativity, and much of the business and design press focus on the role played by designers and design firms, innovation driven by design seems to emerge... View Details
Keywords: Martha Lagace
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