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Show Results For
- All HBS Web
(1,524)
- People (3)
- News (516)
- Research (583)
- Multimedia (6)
- Faculty Publications (253)
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- 03 Aug 2010
- First Look
First Look: August 3
organizations use incident-reporting systems to encourage employees to communicate about the operational problems they witness. Using data on nearly 7,500 reported incidents, we find that information campaigns encouraging process... View Details
Keywords: Martha Lagace
- 02 May 2011
- Research & Ideas
Casino Payoff: Hands-Off Management Works Best
systems automatically issue an exception report to be reviewed by the hotel management. In MGM-Mirage units that tightly monitor their hosts, these reports are reviewed daily, and the employee is subject to a request for more information.... View Details
- 14 Jan 2015
- Research & Ideas
Thriving in the Turbulence of Emerging Markets
in India. During the 1990s, she recalled, "we had coalition governments, no stability in politics, high inflation and a high interest rate environment." In 2001, she added, "the entire banking system collapsed." Yet these were exactly the... View Details
- 15 Nov 2010
- Lessons from the Classroom
Connecting Goals and Go-To-Market Initiatives
In some respects, developing strategy is the easy part. Executing that strategy in alignment with strategic priorities is where real mastery of management takes place. We asked Harvard Business School senior lecturer Frank V. Cespedes, who is faculty chair of a new HBS... View Details
- 09 May 2017
- First Look
New Research and Ideas, May 9
to dealers with whom they have the strongest ties, and more so during periods of market turmoil. Systemically important dealers exploit their connections at the expense of peripheral dealers as well as clients, charging higher markups... View Details
Keywords: Sean Silverthorne
- 07 Apr 2015
- First Look
First Look: April 7
commissions hurt sales. If managers must retain a cap, they should set it as high as possible to avoid reducing reps' incentives. Although overly complicated compensation systems have their downsides, research has found that a View Details
Keywords: Sean Silverthorne
- 26 Jan 2004
- Research & Ideas
How Women Can Get More Venture Capital
technology, some business experience in the industry, and an MBA—that would be great. Education is an important ingredient, but experience is even more important. Almost no one gets venture capital money without actually having... View Details
Keywords: by Mallory Stark & Martha Lagace
- 29 May 2001
- Research & Ideas
Race Does Matter in Mentoring
and design assignments. The education facilitated his transition into management when he was finally promoted two years later. Once in middle management, Williams's career took off; he was charged with coordinating the engineering,... View Details
Keywords: by David A. Thomas
- 08 Jan 2001
- Research & Ideas
Can Japan Compete? [Part Two]
business unit. The reward system needs to be based on unit and individual performance, where performance is measured in terms of profitability. And in order for both of those things to happen, there needs to be a change in the corporate... View Details
Keywords: by Martha Lagace & Hilah Geer
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
serves as chairman of the consultancy TruePoint Partners and of its educational and research institute, the TruePoint Center for Higher Ambition Leadership. In the e-mail interview that follows, Beer talks about the book and what boards... View Details
Keywords: by Martha Lagace
- March 2022 (Revised April 2023)
- Case
Pittsburgh: A Successful City?
Pittsburgh, PA, was once the crown jewel of American heavy industry. During the 19th and 20th centuries, the city was an undisputed leader in steel production, boasting some of the largest companies and wealthiest individuals in the world. Its abundance of... View Details
Keywords: Economic And Social Disparities; Economic Development; Local Economic Development; Contextual Intelligence; Contextual Knowledge; Context; City Growth; City Innovation; City Leadership; Pittsburgh; Local Government; Local Stakeholders; Business And Community; Business And Community Relations; Community Engagement; Community Relations; Cross-sector Collaboration; Innovation; Innovation Economy; Innovation Clusters; Innovation Ecosystems; Shared Prosperity; Equality Of Opportunity; Equity; Inclusion; Business And Government; Business ＆ Government Relations; Business And Government Relations; Business And Society; Neighborhoods; Race And Ethnicity; Innovation ＆ Entrepreneurship; Diversity; Ethnicity; Race; Household; Income; Economic Growth; Economic Sectors; Economics; Local Range; Urban Development; Urban Scope; City; Cross-Cultural and Cross-Border Issues; Government and Politics; Government Administration; Growth and Development; History; Leadership; Goals and Objectives; Philanthropy and Charitable Giving; Society; Civil Society or Community; Culture; Human Needs; Public Opinion; Public Sector; Social Issues; Poverty; Equality and Inequality; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; United States; Pittsburgh; Pennsylvania
Mills, Karen, Caroline Elkins, Vikram Gandhi, Gabriella Elanbeck, and Zeke Gillman. "Pittsburgh: A Successful City?" Harvard Business School Case 322-080, March 2022. (Revised April 2023.)
- 07 Feb 2012
- First Look
First Look: February 7
that they click fewer advertisements, controlling for the number of advertisements they actually click. Results are most pronounced for commercial searches and for vulnerable users with low education and little online experience. Read the... View Details
Keywords: Sean Silverthorne
- 02 Sep 2008
- First Look
First Look: September 3, 2008
creation of a system of secure land titles, and a homestead program to encourage cultivation of public lands. During the first phase of American occupation (1898–1918), we find that the progress of implementing these reforms was very... View Details
Keywords: Sean Silverthorne
- 21 Dec 2015
- Op-Ed
Without Immigrants, We Wouldn't Have Google
wealth with them. His parents’ primary assets were their talents, energies, and aspirations to have a better life for themselves and their children. So how did Brin reach a position to cofound Google in 1998? The US educational View Details
- 07 Oct 2015
- What Do You Think?
What is the Best Immigration Model for the US?
equilibrium of poverty.” (As a side note, one problem with Galbraith’s argument is that “labor exports” often involve people with the best education and skills, producing a brain drain. The result could well be greater inequality among... View Details
Keywords: by James Heskett
- 31 Jan 2017
- Research & Ideas
Why These Business School Professors Oppose Trump's Executive Order on Immigration
professor in the Finance Unit: As an academic, my main reaction to the executive order is that this decision is absolutely not grounded in the facts. I spend a lot of energy teaching my students to look at the facts to educate their... View Details
Keywords: by Staff
- 20 Sep 2012
- Research & Ideas
US Competitiveness at Risk
skilled workforce, an educated populace, vibrant local suppliers, basic rule of law, and so on. Historically, American businesses invested in these resources deeply, and that helped to build many of America's strengths. Then, in a world... View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin
- 10 Sep 2013
- First Look
First Look: September 10
of physical infrastructure and workforce education are the strongest predictors of entry, with labor laws and household banking quality also playing important roles. Looking at the district-industry level, we find extensive evidence of... View Details
Keywords: Sean Silverthorne
- 27 Jan 2015
- First Look
First Look: January 27
transactions and vice versa. This paper estimates the effect of competition and service quality on mobile money demand. In this setting, service quality consists of service reliability (lower stockout and system downtime rates), pricing... View Details
Keywords: Sean Silverthorne
- 27 Aug 2013
- First Look
First Look: August 27
hamper the growth of the Android platform may have merely shifted the sales to weak IP countries. This study sheds light on the emerging patent enforcement strategy literature by highlighting the heterogeneity in the efficacy of national patent View Details
Keywords: Sean Silverthorne