System Outsourced Services - Publications - Faculty & Research

01 Sep 2017
News

City of Dreams

Mawilmada helped secure a $1.25 billion investment for the line from the Japan International Cooperation Agency, with two other 25-kilometer corridors prepped for public-private partnership funding. Buses are another piece of the puzzle, with the current View Details

Keywords: Julia Hanna; photographed by Alice Carfrae; Sri Lanka; Construction of Buildings; Construction; Administration of Housing Programs, Urban Planning, and Community Development; Government

25 Feb 2020
News

Beyond the Plastisphere

commissary kitchen into PHA that will be used to make compostable bioplastic products for the kitchen’s own food service operations. Since the bacteria that produce PHA also eat it, anything made from the stuff can ultimately be fed back... View Details

Keywords: Alexander Gelfand; Plastics and Rubber Products Manufacturing; Manufacturing

01 Mar 2009
News

Damon Silvers

current system thwarted union organizing? A union election is supposed to be the expression of the employees’ desires to bargain collectively and choose their own representatives. Yet, the law allows employers to require employees to... View Details

Keywords: Roger Thompson; Administration of Economic Programs; Government; Transportation Equipment Manufacturing; Manufacturing; Transportation

18 Aug 2021
News

Alumni on the Black Lives Matter Movement

working to eliminate systemic racism. “My dad and my brothers and I, we feel so strongly about the potential and power of this fund,” Josh Kraft, one of Robert Kraft’s four sons, told the Boston Globe. “It starts at the top with great... View Details

01 Jun 1996
News

1996 Global Alumni Conference Probes "Information Revolution"

Business on the Internet." Peter Granoff, whose company Virtual Vineyards sells wine exclusively over the Internet, and Steve Kirsch, president and CEO of the Internet search service InfoSeek, were among four panelists who discussed... View Details

Keywords: Daniel Penrice

03 Mar 2017
News

Big Blue’s Big Bet

Watson. In 2014, the company announced a $1 billion investment in the Watson Unit, which would advance its cognitive computing technologies in not only medicine but law and finance and government services and culinary View Details

Keywords: Paul Kix; illustrations by Dan Page

01 Dec 1996
News

Laurel without Hardy? A Lesson for Business

less, attractive. Hardware and software are complements. So are hot dogs and mustard, cars and car loans, cable television and TV Guide, the Internet and high-capacity digital phone lines, catalogues and overnight delivery services - even... View Details

01 Mar 2019
News

Building a Movement

social, and financial performance. Those societal pressures are absolutely critical. Look at the level of inequality and the impacts of climate change—the system is not sustainable, it has to change. Maybe decades ago people thought of... View Details

01 Jun 1997
News

Blockbuster Deals

systems and nonfunctional governance systems." "In the 1980s," says Jensen, "there were many more takeovers, mergers, leveraged buyouts, and restructurings intended to create efficiency and value. While some of this is happening now,... View Details

Keywords: Garry Emmons and Nancy O. Perry

01 Oct 2002
News

What's Cookin'

Diego–based chain of more than ninety buffet-style restaurants serving fresh salads, soups, pastas, and breads, CEO Michael Mack has implemented a flexible system that allows hourly employees to change their schedule with as little as one... View Details

Keywords: Hanna, Julia

01 Mar 2008
News

Innovation, Inc.

entirely new industries is another course focus. In a new case about Linear Air, founded by William Herp (MBA ’89), Tripsas explores the emergence of “air taxis,” a novel service based on a new class of light, economical jet aircraft that... View Details

Keywords: Julia Hanna; Mary Tripsas; Educational Services; Educational Services; Educational Services

01 Apr 1999
News

New Releases

and technology; and governance, corporate finance, and organizational performance. The remaining chapters in the book give in-depth histories of and updates on some of the other efforts that bore considerable fruit under McArthur: Competition and Strategy; the View Details

Keywords: Susan Young

01 Apr 2000
News

Books

Services at HBS and who has a wealth of experience as a consultant, job search counselor, and outplacement specialist, considers the job search to be an art, not a science -- one in which the applicant applies his or her own personality... View Details

Keywords: Amy E. Dean

19 Aug 2024
News

Quantum Leap

cables to support a single quantum computer,” says Levy. “At some point, it becomes impossible.” The cumbersome room-temperature systems that support the current generation of small experimental quantum computers could never be scaled up... View Details

24 Sep 2020
News

The Race for a Vaccine

to run the regulatory process in parallel with research. To save time and labor, the task force has developed turn-key trial protocols and invested in consistent assays for analyzing vaccine effectiveness, and the UK’s centralized health View Details

Keywords: April White; COVID-19; Scientific Research and Development Services

10 Aug 2022
News

Skydeck Live: Stage Not Age

science and health services from Harvard’s School of Public Health, even she couldn’t successfully navigate the health care system for her mom. It set her on a path of discovery that led to not only a better... View Details

08 Aug 2013
News

Cause Marketing Gets Personal

was a moving experience. I had one woman talk to me who was blind in one eye, someone with a profound learning disability, another with a pain issue," she says. "They all said, 'I didn't think anyone would understand.'" But Langer has recognized her purpose—one that... View Details

Keywords: Jill Radsken; Personal Services; Personal Services; Personal Services

15 Jun 2021
News

HBS Addresses Racial Equity

the Racial Equity Plan (REP), which was developed last summer by members of the Dean’s Anti-Racism Task Force and launched in September. “There always have been people dedicated to diversity, equity, and inclusion at HBS, and the new processes and View Details

Keywords: Jennifer Gillespie

01 Sep 2024
News

Far-Reaching Impact

Above: Teachers in India's daycare system draw on Rocket Learning's digital platform to enhance learning. Photo courtesy Rocket Learning When the news reached Namya Mahajan (MBA 2022) as her HBS graduation was approaching that she would... View Details