Support Activities for Transportation - Publications - Faculty & Research

June 2020
Supplement

RBC: Transforming Transformation (B)

By: Ethan Bernstein, Francesca Gino and Aldo Sesia

In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details

Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada

Citation

Purchase

21 Dec 2011
Research & Ideas

The Most Common Strategy Mistakes

somehow you can achieve better results. This is a hard race to win. So many managers confuse operational effectiveness with strategy. Another common mistake is confusing marketing with strategy. It's natural for strategy to arise from a... View Details

Keywords: by Joan Magretta

07 Jul 2008
Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

gambles failed to satisfy its voracious appetite for cash to support its commodity-trading operations, and in 1997, profits declined. This prompted the company to sell overvalued, underperforming assets to... View Details

Keywords: by Martha Lagace; Energy; Utilities

02 Nov 2016
Blog Post

The Benefits of a Residential Campus

for all of the first year and the first semester of the second year before moving off campus to live with my partner in Back Bay (about a 10 minute drive from campus, a 50+ minute public transportation ride... View Details

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Program FAQs - Summer Venture in Management

this program. Participants will be selected based on academic achievement, demonstrated leadership and their impact in the community around them. Who will pay for this program? HBS covers all programmatic expenses, including room and... View Details

05 Sep 2017
First Look

First Look at New Research and Ideas, September 5, 2017

subsequently. Our results are consistent with theory on the active role firms can play in managing their reputational capital through anticipatory actions to avoid negative media coverage. Publisher's link:... View Details

Keywords: Sean Silverthorne

Web

Lifelong Learning - Alumni

HBS for Life As a lifelong member of the HBS community, you have access to insights, training, expertise, and support from faculty and fellow alumni that will help you navigate opportunities and challenges... View Details

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Leadership Fellows

organization's success Involve managerial and leadership development activities distinct from a permanent full-time position There are two routes to becoming a Leadership Fellow: HBS Sourced: Leadership Fellow positions sourced by HBS are... View Details

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Technology & Operations Management - Faculty & Research

beliefs in settings where output quantities and input prices are unobservable, and we use it to evaluate allocative efficiency in the market for science. Our model of researchers’ labor supply shows that their willingness to pay View Details

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Business, Government & the International Economy - Faculty & Research

integration with democratic partners on democracy. We assemble a large country-level panel dataset from 1960 to 2015, and exploit improvements in air, relative to sea, transportation to derive a time-varying instrument View Details

11 Sep 2023
Blog Post

Reflections on My First Semester Teaching at HBS

teachers try to prepare our lesson and board plans, there’s nothing you can do to truly simulate the unexpected/chaotic/living conversation in advance. I’m truly grateful for my section’s willingness to View Details

16 Apr 2001
Research & Ideas

Strategy and the Internet

companies were forced to adapt their ways of doing things to the software. As a result, IT has been a force for standardizing activities and speeding competitive convergence. Internet architecture, together... View Details

Keywords: by Michael E. Porter

16 Nov 2016
Research & Ideas

Turning One Thousand Customers into One Million

the advertising. To do this, it provided support to the sellers to market their crafts and in turn, market the Etsy platform to their loyal customers. Etsy created a “Seller Handbook” and other internal management tools View Details

Keywords: by Thales S. Teixeira and Michael Blanding; Transportation; Transportation; Transportation

Program

Senior Executive Leadership Program—China

Boston, you will spend most of your time in an area of the HBS campus designed for Executive Education, with living quarters and amenities that maximize your comfort while facilitating small group discussions. Classrooms, View Details

14 Mar 2017
First Look

First Look at New Research, March 14

as a “golden leash” incentive structure—a significant amount of incentive payment from the investor if the company performed well. Supporters and critics had weighed in on the pros and cons of such incentive schemes View Details

Keywords: Sean Silverthorne

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Health Care Initiative - Health Care

works to deliver engaging courses, programming, and content for students, alumni, executives, and recruiters. Advisory Board This active group of senior health care professionals from across the globe... View Details

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Help - Alumni

support or your HBS account has been compromised. Spam Email & Phishing I received a suspicious e-mail from HBS. (Would HBS ever ask for my password?) From time to time you may receive emails addressed to... View Details

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

casual interactions are the first to “go missing” in the virtual environment. Establishing opportunities for informal “water cooler” conversations could go a long way in promoting belonging. To learn more, read 6 Ways to View Details

Keywords: by Sean Silverthorne

31 Oct 2022
Research & Ideas

Why the Largest Minority Group Faces the Most Hate—and How to Push Back

Americans fled the harsh Jim Crow laws of the South between 1940 and 1965, they shared their experiences with white people in cities such as Chicago and Detroit. As that awareness spread, more Northern whites began to express support... View Details

Keywords: by Pamela Reynolds

Web

South Asia - Global

deep learning occurs when students are actively engaged in the classroom. Participants appreciated the opportunity to learn from HBS faculty. February 2025 Event Immersion for One on Corporate Governance and... View Details

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