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  • Article

Breaking up Is Never Easy: Planning for Exit in a Strategic Alliance

By: Ranjay Gulati, Parth Mehrotra and Maxim Sytch
This article highlights several important dimensions of planning for exit from strategic alliances and also offers several examples of the disastrous consequences of inadequate exit-planning. While many companies fall into the trap of having no exit plan, other... View Details
Keywords: Strategic Planning; Alliances; Partners and Partnerships; Corporate Strategy
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  • Web

Students on the Job Market - Doctoral

can customize promotions to enhance profitability across different customer segments. Faculty Advisor(s): Eva Ascarza (Chair), Sunil Gupta , Jeremy Yang , and José R. Zubizarreta Curriculum Vitae | Website | Email Strategy Aticus Peterson... View Details
  • Fall 2016
  • Article

How Do Customers Respond to Increased Service Quality Competition?

By: Ryan W. Buell, Dennis Campbell and Frances X. Frei
When does increased service quality competition lead to customer defection, and which customers are most likely to defect? Our empirical analysis of 82,235 customers exploits the varying competitive dynamics in 644 geographically isolated markets in which a nationwide... View Details
Keywords: Service Quality Competition; Retail Banks; Empirical Operations; Retention; Service Operations; Quality; Competition; Banking Industry; United States
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  • 2012
  • Chapter

Environmental Federalism in the European Union and the United States

By: David Vogel, Michael W. Toffel, Diahanna Post and Nazli Z. Uludere Aragon
The United States (US) and the European Union (EU) are federal systems in which the responsibility for environmental policy-making is divided or shared between the central government and the (member) states. The attribution of decision-making power has important policy... View Details
Keywords: Natural Environment; Policy; Government and Politics; Governing Rules, Regulations, and Reforms; European Union; United States
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  • 26 Jul 2016
  • First Look

July 26, 2016

behavior translates to truly macroscopic levels, and what its consequences may be, remains unknown. Here, we use call detail records (CDRs) to examine the population dynamics and manifestations of social and spatial homophily at a... View Details
Keywords: Sean Silverthorne
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

challenges these leaders confronted and strategies for how to address them. Organizational change is never easy, but our roundtable discussions made clear that achieving digital maturity can be an especially arduous journey, even for... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 12 Jan 2010
  • First Look

First Look: Jan. 12

multichannel, the challenges of crafting multichannel retailing strategies and opportunities for creating synergies across channels, key retail mix decisions facing multichannel retailers, and the dynamics... View Details
Keywords: Martha Lagace
  • November 2009 (Revised July 2011)
  • Case

International Lobbying and The Dow Chemical Company (A)

By: Arthur A. Daemmrich
This case explores company strategy, business-government relations, and collective action challenges associated with international and domestic lobbying regarding regulation of the chemical industry. In the fall of 2006, a five-year legislative process for a major new... View Details
Keywords: Governing Rules, Regulations, and Reforms; Government Legislation; Business and Government Relations; Power and Influence; Competitive Advantage; Corporate Strategy; Chemical Industry; Manufacturing Industry; Europe
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  • 2005
  • Chapter

Environmental Federalism in the European Union and the United States

By: David Vogel, Michael W. Toffel and Diahanna Post
The United States (US) and the European Union (EU) are federal systems in which the responsibility for environmental policy-making is divided or shared between the central government and the (member) states. The attribution of decision-making power has important policy... View Details
Keywords: Governing Rules, Regulations, and Reforms; Policy; Government Legislation; Natural Environment; Pollutants; Climate Change; European Union; United States
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    Rosabeth M. Kanter

    Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

    Keywords: accounting industry; advertising; airline; apparel; arts; automobiles; banking; beauty products; beverage; biotechnology; broadcasting; chemical; clothing; communications; computer; consulting; consumer products; e-commerce industry; education industry; electrical equipment; electronics; entertainment; fashion; fast food; federal government; financial services; food; food processing; grocery; health care; high technology; hotels ＆ motels; industrial goods; information; information technology industry; insurance industry; internet; legal services; management consulting; manufacturing; medical supplies; nonprofit industry; oil ＆ gas; petroleum; pharmaceuticals; professional services; publishing industry; real estate; recreation; restaurant; retail financial services; retailing; semiconductor; soft drink; software; sports; state government; telecommunications; textiles; tourism; toy; transportation; travel; utilities; wine
    • 14 Feb 2022
    • Research & Ideas

    Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

    leaders trying to recalibrate: 1. Be a catalyst, not a planner In the digital era, companies face a more dynamic competitive environment: key competitors are no longer the usual suspects, and customer and stakeholder expectations continue... View Details
    Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
    • 17 May 2011
    • First Look

    First Look: May 17

    reflected both home country subsidies for wind energy and strong local content policies, while successful firms pursued successful strategies to acquire technologies and develop their own capabilities. Download the paper:... View Details
    Keywords: Sean Silverthorne
    • 31 Jan 2022
    • Research & Ideas

    Where Can Digital Transformation Take You? Insights from 1,700 Leaders

    organizations embrace and adapt to these key shifts in the business landscape, participants said. Companies able to navigate this unforgiving dynamic tended to have the following characteristics: 1. An intimate and View Details
    Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
    • March 2016 (Revised November 2021)
    • Teaching Note

    T-Mobile in 2013: The Un-Carrier

    By: John Beshears and Francesca Gino
    By 2013, the U.S. wireless industry was in the midst of a costly transition. As consumers began to embrace more sophisticated mobile devices, the industry's four main players spent heavily to improve their infrastructures for providing reliable high-speed data... View Details
    Keywords: Wireless Industry; Telecommunications; Mobile; Service Contracts; Behavioral Economics; Add-on Fees; Shrouded Attributes; Contracts; Competitive Strategy; Consumer Behavior; Infrastructure; Mobile and Wireless Technology; Telecommunications Industry; United States
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    • 22 Oct 2013
    • First Look

    First Look: October 22

    manage talent effectively. It illustrates how law firms can significantly increase the performance, engagement, and retention of their lawyers by giving them the tools to develop and support the development of others. It also describes the need to align HR and law firm... View Details
    Keywords: Sean Silverthorne
    • 13 Sep 2013
    • HBS Seminar

    Nirupama Rao, NYC Wagner School of Public Service

    • 13 Sep 2013
    • HBS Seminar

    Nirupama Rao, NYU Wagner School of Public Service

    • Web

    Online Business Courses & Certifications | HBS Online

    hrs/week Enroll by May 22 $1,850 Certificate New Dynamic Teaming Professor Amy Edmondson Acquire the tools, processes, and skills to build agile, adaptable teams and lead them in rapidly changing work environments. 4 weeks, 6-7 hrs/week... View Details
    • 03 Feb 2009
    • First Look

    First Look: February 3, 2009

    boundaries of these learning behaviors. We find that effective virtual teams, like co-located teams, engage in both reflective and action-oriented learning behaviors. However, the virtual context highlights distinct participation View Details
    Keywords: Martha Lagace
    • Web

    Asia Pacific - Global

    alumni and business leaders, the conference sparked engaging discussions and even “cold calls” from the audience. A dynamic exchange of ideas left participants inspired to lead with resilience in a rapidly evolving world. January 2025... View Details