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- 31 Oct 2004
- Research & Ideas
The New CEO’s Wrong Message
Bearing full responsibility for a company's success or failure, but being unable to control most of what will determine it. Having more authority than anyone else in the organization, but being unable to... View Details
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
managing customer relationships in the business-to-business environment into four distinct phases: defining and building a portfolio of customers the firm wants to serve, crafting and implementing relationship-management strategies,... View Details
Keywords: by Peter K. Jacobs
- 30 Jan 2017
- Research & Ideas
Vanguard, Trian And The Problem With 'Passive' Index Funds
influence on the decisions management takes.” As passive investors become larger and larger owners of companies, however, the future health of these businesses may depend on... View Details
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
companies to disclose material events within four days. Determine whether this is the acceptable benchmark or if disclosure should happen sooner. Technology: Ensure that the modes of communication and... View Details
Keywords: by Hise Gibson and Anita Lynch
- 19 Aug 2013
- Research & Ideas
Studying How Income Inequality Shapes Behavior
public outrage and protests, as well as a fair amount of handwringing on the part of politicians. What's less clear is how this rising level of inequality has affected the... View Details
Keywords: by Michael Blanding
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
individual's style, predilections, tastes, and choices. People will determine what qualities of deep support and self-support they desire at any given moment. They can opt into federations that provide what... View Details
Keywords: by Martha Lagace
- 21 Apr 2020
- Research & Ideas
7 Successful Battle Strategies to Beat COVID-19
of the most widely implemented Agile operating approaches) and also a former fighter pilot, draws on his experience of landing a jet on a heaving aircraft carrier. He describes View Details
Keywords: by Euvin Naidoo
- 19 Oct 2015
- Research & Ideas
Business Research that Makes for Smarter Public Policy
Safety and Health Administration (OSHA), to participate in a workshop with academics who study government regulation and industry compliance. The event featured a series of presentations by scholars sharing... View Details
Keywords: by Michael Blanding
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
all parties on all levels—financial, reputational, legal, strategic. We can gauge the quantity of lift outs so far, but not their quality. What will determine their success? The ability View Details
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