Publications

November 2008 (Revised November 2008)
Case

Cyworld: Creating and Capturing Value in a Social Network

By: Sunil Gupta and Sangman Han

In May 2008, the new CEO of Cyworld, a social network company in Korea, had to decide how to create and capture value from his rapidly growing user base. Cyworld was founded in 1999, and in 2003 it was acquired by SK Telecom, a leading mobile service provider in Korea.... View Details

Keywords: Customer Value and Value Chain; Consumer Behavior; Social and Collaborative Networks; Segmentation; Value Creation; South Korea

Educators

July 2016
Article

Kicking Off Social Entrepreneurship: How A Sustainability Orientation Influences Crowdfunding Success

By: Goran Calic and Elaine Mosakowski

Research generally suggests that, relative to commercial entrepreneurs, social entrepreneurs stand at a disadvantage at acquiring resources through traditional financial institutions. Yet interest in social entrepreneurship appears to be at an all-time high. The... View Details

Keywords: Crowdfunding; Entrepreneurial Finance; Social Entrepreneurship; Capital; Environmental Sustainability

Register to Read

2020
Working Paper

Preventing Social Exclusion of Immigrants in Finland

By: Marco Tabellini, Michela Carlana, Matti Sarvimaki and Mikko Silliman

July 2012 (Revised August 2015)
Case

SOHO China: Design, Development, and Social Harmony

By: Arthur I Segel and Mukti Khaire

Founded in 1995 by Zhang Xin and her husband Mr. Pan Shiyi, SOHO China has developed into a world-class real estate development firm that has consistently delivered high-quality projects known for their cutting-edge designs and investment potential. Despite the... View Details

Keywords: Real Estate; Organizational Culture; Leasing; Design; Asset Management; Salesforce Management; Sales; Real Estate Industry; China

Educators

October 1996
Article

The Changing Social Contract in American Business

By: D. Q. Mills

Keywords: Change; Business Ventures; Society; United States

1976
Report

Financial Crisis in the Social Security System

By: Robert S. Kaplan

Keywords: Financial Crisis; Insurance; Public Sector

2001
Working Paper

Asymmetric Subgroup Communication in Nested Social Dilemmas

By: Jeffrey Polzer, Laurie P. Milton and Deborah H. Gruenfeld

1995–1996
Article

Globalization: A New World for Social Inquiry

By: R. M. Kanter and T. Pittinsky

Keywords: Globalization; Society

Spring 2014
Article

What Impact? A Framework for Measuring the Scale & Scope of Social Performance

By: Alnoor Ebrahim and V. Kasturi Rangan

Organizations with social missions, such as nonprofits and social enterprises, are under growing pressure to demonstrate their impacts on pressing societal problems such as global poverty. This article draws on several cases to build a performance assessment framework... View Details

Keywords: Nonprofit Organizations; Performance Evaluation

May 2011
Conference Presentation

From Seeing Dots to Perceiving Social Cues: Mapping the Relationship between Visual Processing and Social Perceptiveness

By: Sujin Jang, George Alvarez and J. Richard Hackman

September 2007 (Revised October 2017)
Case

Still Leading (B6): Sherry Lansing—Producing Social Change

By: Rosabeth Moss Kanter and Lance Pierce

Sherry Lansing, head of a Hollywood studio, left to start a foundation. Describes the issues in her transition. View Details

Keywords: Transition; Problems and Challenges; Personal Development and Career; Nonprofit Organizations; Motion Pictures and Video Industry

Educators

April 2024
Teaching Note

Social Media Background Screening at Fama Technologies

By: Joseph Pacelli and Jillian Grennan

Teaching Note for HBS Case Nos. 123-010 and 123-086. View Details

2014
Other Unpublished Work

Using Big Data to Improve Social Policy

By: Himabindu Lakkaraju, Jon Kleinberg, Jure Leskovec, Jens Ludwig and Sendhil Mullainathan

March 2016
Teaching Plan

Jibo: A Social Robot for the Home

By: Jeffrey J. Bussgang and Christine Snively

2016
Working Paper

Immigrant Entrepreneurs and the Social Safety Net

By: Gareth Olds

This paper explores the role of public health insurance in small business ownership among immigrants, a group with high rates of entrepreneurship. The Personal Responsibility and Work Opportunity Reconciliation Act of 1996 created a five-year “waiting period” for legal... View Details

Keywords: Insurance; Entrepreneurship; Welfare or Wellbeing; Immigration

May 2014 (Revised August 2020)
Teaching Note

Building a Social Media Culture at Dell

By: Rohit Deshpandé and Michael Norris

November 18, 2010
Comment

Congress Should Focus on Social Security Reform

By: Robert C. Pozen

Keywords: Government and Politics; Compensation and Benefits; Governing Rules, Regulations, and Reforms

2000
Working Paper

Social Enterprise Series No. 15: Private-Public Partnerships

By: James E. Austin

2009
Other Unpublished Work

When Weak Ties and Social Alternatives Benefit Organizational Commitment: Evidence from Wikipedia

This study examines the social mechanisms reinforcing participant commitment to collaborative work. Previous literature largely fails to acknowledge the wider context of individual workplace commitments, or suggests that multiple concurrent work and life commitments... View Details

Keywords: Social and Collaborative Networks