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  • 31 Jan 2022
  • Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

Customers demand more value and innovation than ever before, but they’re not always willing to pay more for that product or service. In fact, thanks to social media, dissatisfied customers can amplify their opinions about a company’s long... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • Web

The Founding of U.S. Steel and the Power of Public Opinion | Baker Library | Bloomberg Center | Harvard Business School

total capitalization of $1.4 billion, inspired the Wall Street Journal to write of its “uneasiness over the magnitude of the affair.” 2 Through its combined subsidiaries, U.S. Steel’s integrated system held control over the mines and... View Details
  • June 2018 (Revised November 2018)
  • Case

Innovation at Insigne Health

By: Srikant M. Datar, Linda A. Cyr and Caitlin N. Bowler
Insigne Health is a fictional for-profit, integrated health insurer/health care provider whose leadership believes that by shifting members’ focus from “sickness” to “well-being” it could increase the overall health of its insured population and decrease the resources... View Details
Keywords: Design Thinking; Behavior Change; Chronic Disease; Health Care; Health Care and Treatment; Design; Behavior; Change; Innovation and Management
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  • Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

Measure Outcomes & Cost for Every Patient Aligning Reimbursement with Value Systems Integration Geography of Care Information Technology Organize Care Around Med... Organize Care Around Medical Conditions To deliver more value, providers... View Details
  • Web

Africa - Global

other stakeholders where Prof. Macomber discussed his work on climate adaptation. Prof. Macomber’s research focuses on how companies and governments can integrate climate resilience into real estate and infrastructure projects to manage... View Details
  • Web

History of Excellence - Doctoral

History Of Excellence History Of Excellence Part of Harvard University’s tradition of intellectual excellence Harvard Business School’s doctoral programs are an integral part of Harvard University’s tradition of intellectual excellence... View Details
  • 2009
  • Working Paper

It Is Okay for Artists to Make Money...No, Really, It's Okay

In this paper, we examine the apparent conflict between artistic and commercial objectives within creative companies, taking as our point of departure a particularly energetic debate during a symposium at the 2007 Academy of Management meetings. We surface the... View Details
Keywords: Arts; Commercialization; Creativity
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  • October–December 2015
  • Article

Reducing Bounded Ethicality: How to Help Individuals Notice and Avoid Unethical Behavior

By: Ting Zhang, Pinar O. Fletcher, Francesca Gino and Max H. Bazerman
Research on ethics has focused on the factors that help individuals act ethically when they are tempted to cheat. However, we know little about how best to help individuals notice unethical behaviors in others and in themselves. This paper identifies a solution:... View Details
Keywords: Ethics; Management Skills; Behavior; Perception
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  • Web

Negotiation, Organizations & Markets - Faculty & Research

the fact that companies have not effectively quantified and tracked the cost stress poses to integral business outcomes. Companies can take charge of the avoidable costs of stress by surveying their workforce and mapping the stress they... View Details
  • 16 Nov 2016
  • Research & Ideas

Turning One Thousand Customers into One Million

integrated social media. Eventually, Etsy fostered an ecosystem of more than 150 third-party apps and tools to empower and support the sellers. Shifting from supply to demand As these platforms began... View Details
Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations
  • Web

A New Vision – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

the then-dominant paradigm of scientific management had led managers to believe. The social system, which defined a worker’s relation to her work and to her companions, was not the product of rational engineering but of actual,... View Details
  • Web

Latin America - Global

expanding equity ownership, poverty alleviation, and fostering deeper community collaborations. October 2024 EVENT Entrepreneurship Event in Mexico City LARC hosted a breakfast in Mexico City, bringing together a diverse group of social... View Details
  • 2015
  • Chapter

Consumer Neuroscience: Revealing Meaningful Relationships Between Brain and Consumer Behavior

By: Hilke Plassmann and Uma R. Karmarkar
The goal of this chapter is to give an overview of the nascent field of consumer neuroscience and discuss when and how it is useful to integrate the "black box" of the consumer's brain into consumer psychology. To reach this goal, we first briefly outline several... View Details
Keywords: Consumer Behavior; Cognition and Thinking
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  • 17 May 2011
  • First Look

First Look: May 17

employees, arguing that while agency theory provides a useful framework for analyzing compensation, it fails to consider several psychological factors that increase costs from performance-based pay. We examine how psychological costs from View Details
Keywords: Sean Silverthorne
  • 01 May 2007
  • First Look

First Look: May 1, 2007

countries. Download working paper: http://www.hbs.edu/research/pdf/07-073.pdf Open vs. Integrated Innovation: A Model of Discovery and Confinement Authors:Esteve Almirall and Ramon Casadesus-Masanell Abstract We present a simple formal... View Details
Keywords: Sean Silverthorne
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

sustainability and identify organization design and leadership characteristics of differentiating and integrating that can more effectively support seemingly contradictory strategies. The Euro as a Reserve Currency for Global Investors... View Details
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

configurations that have developed. There are two central arguments. First, states carved out more sovereign space in places like Greece and Turkey, where religious elites were integral to early centralizing reform processes. Second,... View Details
Keywords: Dina Gerdeman
  • 22 Mar 2016
  • First Look

March 22, 2016

costless redistribution of arbitrarily determined unequal outcomes and prefer justifying tax progressivity based on benefit received rather than on diminishing marginal social welfare of income. These attitudes are shown to be linked to... View Details
Keywords: Sean Silverthorne
  • 2015
  • Chapter

How Leaders Use Values-based Guidance Systems to Create Dynamic Capabilities

By: Rosabeth M. Kanter, Matthew Bird, Ethan Bernstein and Ryan Raffaelli
How do strategic leaders create change-adept organizations? Based on qualitative field research, this chapter argues that well-defined institutionalized purpose, values, and principles act as an organizational guidance system that integrates and strengthens the... View Details
Keywords: Dynamic Capabilities; Field Research; Intrinsic Motivation; Organizational Identity; Ecosystem; Organizational Change and Adaptation; Mission and Purpose; Motivation and Incentives; Research; Management Systems; Change
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  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

ever—cybersecurity, reputational risks, pandemics, social crises—executives need courage to make big bets. Executives we spoke to acknowledged that they mostly don’t feel psychologically safe, given the pressure they face from their... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology