Publications

May 2018
Other Article

A Cross-Country Comparison of Dynamics in the Large Firm Wage Premium

By: Emanuele Colonnelli, Joacim Tag, Michael Webb and Stefanie Wolter

We provide stylized facts on the existence and dynamics over time of the large firm wage premium for four countries. We examine matched employer-employee micro-data from Brazil, Germany, Sweden, and the UK, and find that the large firm premium exists in all these... View Details

Keywords: Large Firms; Wages; Global Range; Sweden; United Kingdom; Brazil; Germany

July 2008 (Revised June 2012)
Case

Corruption in Germany

By: Rawi E. Abdelal, Rafael Di Tella and Jonathan Schlefer

Why do managers become corrupt? Does corruption ever pay? When do friendly relations cross into bribery? How can CEOs manage and prevent outbreaks of corruption? These and other questions are raised by three short case studies of corruption in Germany: at the global... View Details

Keywords: Crime and Corruption; Law; Managerial Roles; Practice; Conflict of Interests; Germany

September 2024
Case

Board Director Dilemmas: The Tradeoffs of Board Selection

By: David G. Fubini, Suraj Srinivasan and Patrick Sanguineti

After retiring from a long and successful career in financial auditing, Linda McGill looked forward to the prospect of joining a board. She felt the time was right to leverage the breadth of her experience while fulfilling one of her long-term goals. Though somewhat of... View Details

Keywords: Board Decisions; Corporate Boards; Board Networks; Cost vs Benefits; Governing and Advisory Boards; Retirement

24 Jun 2008
First Look

First Look: June 24, 2008

Working Papers Firm-Size Distribution and Cross-Country Income Differences Authors: Laura Alfaro, Andrew Charlton, and Fabio Kanczuk Abstract We investigate, using firm-level data for 79 developed and developing countries, whether... View Details

Keywords: Martha Lagace

May 2011
Article

Think Customers Hate Waiting? Not So Fast...

By: Ryan W. Buell and Michael I. Norton

Managers typically look for ways to reduce wait time to increase customer satisfaction. New research suggests there's a better approach: showing customers a representation of the effort, whether literal or not, being expended on their behalf while they wait. (The... View Details

Keywords: Customer Relationship Management; Service Delivery; Consumer Behavior; Performance Effectiveness; Customer Satisfaction

September 17, 2021
Article

AI Can Help Address Inequity—If Companies Earn Users' Trust

By: Shunyuan Zhang, Kannan Srinivasan, Param Singh and Nitin Mehta

While companies may spend a lot of time testing models before launch, many spend too little time considering how they will work in the wild. In particular, they fail to fully consider how rates of adoption can warp developers’ intent. For instance, Airbnb launched a... View Details

Keywords: Artificial Intelligence; Algorithmic Bias; Technological Innovation; Perception; Diversity; Equality and Inequality; Trust; AI and Machine Learning

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September 2023
Supplement

Accelerating with Caution: Forecasting and Managing birddogs’ Growth (B)

By: Mark Egan

As 2017 was drawing to a close, birddogs’ founder and CEO, Peter Baldwin, was working with his CFO Jack Sullivan to prepare for 2018. Their task at hand? To predict the demand for their product in the coming season, determine the appropriate investments in working... View Details

Keywords: Working Capital; Forecasting and Prediction; Expansion; Production; Apparel and Accessories Industry

22 Apr 2022
Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

reluctance has hit Black Americans particularly hard since they have seen historically higher arrest rates, often fueled by racial discrimination, research shows. But it might be a good time to rethink those hiring practices and the... View Details

Keywords: by Jay Fitzgerald

2017
Chapter

U.S. High-Skilled Immigration, Innovation, and Entrepreneurship: Empirical Approaches and Evidence

By: William R. Kerr

High-skilled immigrants are a very important component of U.S. innovation and entrepreneurship. Immigrants account for roughly a quarter of U.S. workers in these fields, and they have a similar contribution in terms of output measures like patents or firm starts. This... View Details

Keywords: Innovation; Diaspora; Diasporas; Entrepreneurship; Innovation and Invention; Immigration; United States

13 Mar 2007
First Look

First Look: March 13, 2007

Working PapersInitiating Divergent Organizational Change: The Enabling Role of Actors' Social Position Author:Julie Battilana Abstract This study addresses the paradox of embedded human agency, or the contradiction between actors'... View Details

Keywords: Martha Lagace

December 2023
Article

Recover, Explore, Practice: The Transformative Potential of Sabbaticals

By: Kira Schabram, Matt Bloom and DJ DiDonna

Sabbaticals have seen an exponential growth in adoption over the last two decades and are ascribed extensive benefits by employers and employees alike. Little is known, however, about how individuals spend their time or how their experiences impact them after they... View Details

Keywords: Sabbatical; Personal Development and Career; Employees

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2022
Article

Improving Efficiency and Reducing Costs of MRI-Guided Prostate Brachytherapy Using Time-Driven Activity-Based Costing

By: Nikhil G. Thaker, Rajat J. Kudchadker, James R. Incalcaterra, Tharakeswara K. Bathala, Robert S. Kaplan, Ankit Agarwal, Deborah A. Kuban, Benjamin D. Frank, Prajnan Das, Thomas W. Feeley and Steven J. Frank

Integrated quality improvement (QI) and cost reduction strategies can help increase value in cancer care. We applied standard QI and TDABC methods to improve workflow efficiency and reduce costs for MRI-guided prostate brachytherapy. We constructed process maps,... View Details

Keywords: Brachytherapy; Quality Improvement; Prostate; Time-Driven Activity-Based Costing; Cost Accounting; Health Care and Treatment; Performance Efficiency; Health Industry

04 Oct 2022
What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

organizations can be built on remote work and remote workers, even those working in a hybrid manner with some time spent in the office. Greg Carmichael, CEO and chairman of... View Details

Keywords: by James Heskett

Research Summary

Reinventing Yourself: Identity and Transformation in Professional Careers

Professor Herminia Ibarra is working on a book about people who change careers. The book explains why, when, and how people find themselves at a crossroads in their career and how they develp the skills they need to make their way successfully to a new professional... View Details

21 Aug 2000
Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

adaptation in this specific setting combined with a look at the broader implications that new technologies have for management at a time when the competitive imperative of innovation is leaving virtually no business untouched. The model... View Details

Keywords: by Hilah Geer

September 1999
Case

Trisha Wilson of Wilson & Associates

By: Teresa M. Amabile and Sarah S. Khetani

Texan entrepreneur Trisha Wilson has founded an interior design firm and watched it grow into one of the most successful firms in the hospitality design services industry. After 20 years of building a company that is truly a reflection of her own personality, Wilson... View Details

Keywords: Entrepreneurship; Employees; Innovation and Management; Management; Business or Company Management; Management Succession; Organizational Culture; Strategy; Service Industry; Texas

Article

Prosocial Spending and Buying Time: Money as a Tool for Increasing Subjective Well-Being

By: Elizabeth Dunn, A.V. Whillans, Michael I. Norton and Lara B. Aknin

Researchers have long been interested in the relationship between income and happiness, but a newer wave of work suggests that how people use their money also matters. We discuss the three primary areas in which psychologists have explored the relationship... View Details

Keywords: Wellbeing; Money; Spending; Decision Making; Happiness; Well-being

03 Jan 2023
What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

that what worked for him in the 20th century would not work today. Some might argue that what worked for Frances Hesselbein in a nonprofit organization would not View Details

Keywords: Re: James L. Heskett

2005
Working Paper

Wintel: Cooperation or Conflict

By: Ramon Casadesus-Masanell and David B. Yoffie

We study the incentives of complementors (producers of complementary products) to cooperate vs. compete and how these interact. In a system of complements, like the PC, the value of the final product depends on how well the different components work together. This, in... View Details

Keywords: Investment; Price; Time Management; Product; Product Development; Research and Development; Conflict and Resolution; Motivation and Incentives; Value