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- All HBS Web (1,240)
- Faculty Publications (306)
- 25 Apr 2017
- First Look
First Look at New Research, April 25
implications are discussed. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51617 forthcoming Management Science Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark,... View Details
Keywords: Sean Silverthorne
- Web
Women at HBS - Alumni
HBS alumni with tools to enhance their professional skills. Baker for Business – This three-tiered service (self-service; assisted search; and fee-based research services) combines the talent and expertise of Baker Library researchers... View Details
- Web
Geography of Care - Institute For Strategy And Competitiveness
full-service hospitals. Traditional geographic expansion has been focused on acquiring health care facilities that merely reproduce the same services in the different areas without regard to value. In these expansions, care remained... View Details
- 14 Jan 2019
- Op-Ed
These 4 CEOs Created a New Standard of Leadership
the World Economic Forum, and the next day he’s demanding improved performance from Unilever’s senior executives. In my view, Polman isn’t an enigma at all, but a world statesman who exemplifies all the qualities CEOs require in this era.... View Details
- Web
Faculty & Researchers - Managing the Future of Work
Business School Case, 2023. With Frank Nagle, Maria P. Roche, Nataliya Langburd Wright, and Sarah Mehta. Hugging Face: Serving AI on a Platform , Harvard Business School Case, 2022. With Daniel Yue, Kerry Herman, and Sarah Gulick. AWS and Amazon SageMaker: The... View Details
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
[div class=infogram-embed data-id=_/57Y0v9Xi9HTtAOb900lW][/div] Various segments of restaurants experienced the crisis differently. Those previously adept at drive-through and takeout service weathered the storm well while others, reliant... View Details
- 01 Sep 2023
- Blog Post
Harvard Business School Announces 2023 Goldsmith Fellows
to working in social enterprise. The 2023 Goldsmith Fellows are: Rehan Adamjee. A joint degree student at HBS and HKS, Rehan recently served as the strategy and growth lead for Vital Pakistan, a 300+ person healthcare organization delivering primary healthcare View Details
- 01 Sep 2023
- News
Made in Italy
HBS faculty members and students visited Lamborghini’s headquarters in Bologna during the immersion to learn how the company became experts in electric car technology. Photo courtesy Lamborghini IMMERSIVE FIELD COURSES OFFERED AS ELECTIVES IN 2023 Denmark and... View Details
Keywords: April White
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
can't seem to get innovation right. When companies keep improving their existing products and services to meet their best customers' needs, they eventually run into the "innovator's dilemma." By doing everything right, they... View Details
- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
to deliver high-quality goods or services in a cost-effective manner. This concept has become increasingly relevant to cardiac catheterization laboratories, as insurers move away from fee-for-service reimbursement and toward payment... View Details
Keywords: Dina Gerdeman
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
says. Porter provides the example of a company focused on high-end features and service that is tempted during a recession to cut back in response to a customer’s price concerns. This is the wrong move, he says. By cutting back on what... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 01 Mar 2024
- News
Vital Signs
rates of burnout among this population to triple. That kind of churn has had far-ranging, systemic effects and has been linked to everything from reduced quality of care to substantial costs for the system. Underlying that problem is the... View Details
- 15 Nov 2016
- First Look
November 15, 2016
hiring (in this study, by the head office of a U.S. retail chain) or decentralized hiring (by store managers) leads to higher quality employee-company matches. While centralized hiring can ensure that enough resources are invested in... View Details
Keywords: Sean Silverthorne
- 05 Jun 2020
- Research & Ideas
How Anchor Investors Help Impact Funds Succeed
investments. "Funds with anchors are, on average, $9 million larger than those without anchors at last close." The initial anchor investment can serve as a quality indicator to other investors, including those that are more risk... View Details
- 21 Apr 2009
- First Look
First Look: April 21, 2009
care depends on the degree to which the hospital "co-specializes" in related areas (complementary spillovers). We find evidence of complementarities in specialization between cardiovascular care and related service areas.... View Details
Keywords: Martha Lagace
- 07 Jun 2016
- First Look
June 7, 2016
contrast the strengths and weaknesses of "open-ended questions" (e.g., World Management Survey) with "closed questions" (e.g., Management and Organizational Practices Surveys). For this type of data, open-ended questions give higher View Details
Keywords: Sean Silverthorne
- 2010
- Working Paper
Performance Tradeoffs in Team Knowledge Sourcing
By: Bradley R. Staats, Melissa Valentine and Amy C. Edmondson
This research examines how teams organize knowledge sourcing (obtaining access to others' knowledge or expertise) and investigates the performance trade-offs involved in two approaches to knowledge sourcing in teams. One approach a team can take is to specialize, such... View Details
Keywords: Information Management; Knowledge Sharing; Knowledge Use and Leverage; Performance Efficiency; Performance Productivity; Quality; Groups and Teams; Information Technology Industry; India
Staats, Bradley R., Melissa Valentine, and Amy C. Edmondson. "Performance Tradeoffs in Team Knowledge Sourcing." Harvard Business School Working Paper, No. 11-031, September 2010. (Revised December 2010, May 2011, and October 2011.)
- Web
Leadership - Health Care
school board. Krys Mroczkowski Associate Director, Health Care Initiative Krys is responsible for programming and content related to health care delivery and services for MBAs, alumni and faculty. He is passionate about reforming health... View Details
- Web
Online Leadership Principles Course | HBS Online
about the difference between leadership and management, uncover the qualities and skills that characterize an effective leader, gain an understanding of common leadership styles, and explore how you can unleash the potential in yourself... View Details
- Web
Social Enterprise - Faculty & Research
Issues ; Sustainable Cities ; Financial Services Industry ; Minnesota ; United States Citation Educators Related Cohen, Lauren, Christina R. Wing, and Sophia Pan. "'Net Zero in Action': Impact Investing at the McKnight Foundation."... View Details