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Show Results For
- All HBS Web
(848)
- People (2)
- News (251)
- Research (505)
- Multimedia (1)
- Faculty Publications (78)
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- 08 Jul 2008
- First Look
First Look: July 8, 2008
Long Tail: Why the Future of Business Is Selling Less of More, Chris Anderson, editor of Wired magazine, argues that the sudden availability of niche offerings more closely tailored to their tastes will lure consumers away from homogenized hits. The "tail" of... View Details
Keywords: Martha Lagace
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
individuals seized the context of their times—some individuals created new businesses, others maximized growth opportunities, and still others found success in turning around dying or declining businesses. We called these the three... View Details
- 11 Mar 2014
- First Look
First Look: March 11
greater competence. August 2013 Business History Review Charting Dynamic Trajectories: Multinational Firms in India By: Choudhury, Prithwiraj, and Tarun Khanna Abstract—In this article, we provide a synthesizing framework that we call the... View Details
Keywords: Sean Silverthorne
- 26 Oct 2010
- First Look
First Look: October 26, 2010
set of analytic and practical challenges arises, which this article explores via three cases: 1) a cross-border, large-dollar complex sales effort requiring interlocking financial, political, and organizational negotiations among dozens... View Details
Keywords: Sean Silverthorne
- 09 Nov 2006
- Research & Ideas
Andy Grove: A Biographer’s Tale
almost decade of his life, certainly during the Nazi period, he was literally a hunted child. His mother took him away from Budapest. They hid out in a cellar in a hovel in a suburb of Budapest called Kobanya, where his mother was raped... View Details
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
performance? Should a company choose to be in the sales prevention business? Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/619018-PDF-ENG Harvard Business School Case 318-111 Gilead Mexico With a breakthrough cure for... View Details
Keywords: Dina Gerdeman
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
questions correspond to what I call the four basic spans of a job: control, accountability, influence, and support. Each span can be adjusted so that it is narrow or wide or somewhere in between. I think of the adjustments as being made... View Details
Keywords: by Robert Simons
- 17 Jul 2012
- First Look
First Look: July 17
problems that provide the greatest improvement in performance. We call this an "analysis-oriented" approach. On the other hand, managers can allocate improvement resources to addressing problems raised by frontline staff,... View Details
Keywords: Sean Silverthorne
- 04 Dec 2012
- First Look
First Look: December 4
correspondence is called "mirroring.") In this essay, I explain the concept of modularity and describe how systems can be modularized. I then explain why mirroring is likely to be a commonly observed organizational pattern and... View Details
Keywords: Carmen Nobel
- 07 Feb 2005
- Research & Ideas
How “Career Imprinting” Shapes Leaders
divisions or countries; many moved overseas where they became general managers. All were given line management experience early on. They were placed into "mini-CEO jobs," as they called them, at a very young age (late twenties).... View Details
Keywords: by Mallory Stark
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
profitable across the whole value chain. As the percent of retail sales associated with promotions increases over time, improving the effectiveness and the efficiency of promotional spending will continue to be of utmost importance. It is... View Details
- 15 Dec 2015
- First Look
December 15, 2015
harming its own sales or those of its retail customers? Could Unilever encourage industry-wide changes to have a real impact on global environmental sustainability? Purchase this case:... View Details
Keywords: Carmen Nobel
- 29 Jun 2007
- First Look
First Look: June 29, 2007
ability to use customer information for pricing or whether even larger rewards could be found in leveraging the connection to the GM family. However, although jointly selling auto insurance and cars is common in many countries, the ability to do so at the GM Group is... View Details
Keywords: Martha Lagace
- 04 Apr 2019
- Cold Call Podcast
Can Mark Zuckerberg Rebuild Trust in Facebook?
he disappears for five days. Well, first of all, I've taught a lot. I wrote a book called Seven Lessons for Leading a Crisis. If you're a leader and you're in crisis, you go out right away. Instantly. Howard Schultz did this along with... View Details
Keywords: Re: Andi Wang
- 07 Mar 2017
- First Look
First Look at New Research, March 7
findings call attention to the informal, everyday practices that generate state capacity. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=46981 Elite Ideas and Incremental Policy Change: The Expansion of Primary... View Details
Keywords: Sean Silverthorne
- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
6 I got to work in my basement on starting FreeMarkets. The first thing we did was raise some money, and then we built some software. We found some pilot clients and started to develop market-making skills, a supplier database, rules for the market, and a View Details
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
stand to benefit by saving time handling appointments, referrals and the like. Quelch says he recently had to arrange an appointment with a specialist, was told by the specialist's office he needed a referral from the primary care physician, and was given a fax number.... View Details
- 27 May 2014
- First Look
First Look: May 27
The article concludes by suggesting that the stratdegies of business enterprises need to be more fully integrated into wider narratives of the history of globalization. August 2013 JMR, Journal of Marketing Research Positioning Brands Versus Large Competitors to... View Details
Keywords: Sean Silverthorne
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
may respond to this additional uncertainty by purchasing more products, thereby generating additional sales for the retailer. We refer to this phenomenon as the value of concealment (VoC). We develop a model of consumer choice that is... View Details
Keywords: Dina Gerdeman
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
aligned. It was what we call in the book "forging strategic identity." Sometimes, usually with startups, this is done at the beginning of the CEO's tenure. In other instances this way of thinking develops over time. This process is often... View Details
Keywords: by Martha Lagace