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      • Faculty Publications  (501)

      Rosabeth Moss KanterRemove Rosabeth Moss Kanter →

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      • March 1998 (Revised October 1999)
      • Case

      Electronic Data Systems (EDS)

      By: Rosabeth M. Kanter and Thomas Dretler
      Explores a global program of Electronic Data Systems (EDS) called "Global Volunteer Day" and examines the activities and business situation of the company in four countries. Asks students to address whether American values like "volunteerism" can be exported. View Details
      Keywords: Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Corporate Social Responsibility and Impact; Business and Community Relations; Information Technology Industry; United States
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      Kanter, Rosabeth M., and Thomas Dretler. "Electronic Data Systems (EDS)." Harvard Business School Case 398-072, March 1998. (Revised October 1999.)
      • 1997
      • Chapter

      The Imagination to Innovate, the Professionalism to Perform, and the Openness to Collaborate: The Leading the Change-Adept Organization

      By: Rosabeth M. Kanter
      Keywords: Creativity; Innovation and Invention; Performance Expectations; Cooperation; Leading Change; Organizational Change and Adaptation
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      Kanter, Rosabeth M. "The Imagination to Innovate, the Professionalism to Perform, and the Openness to Collaborate: The Leading the Change-Adept Organization." In Rosabeth Moss Kanter on the Frontiers of Management, by R. M. Kanter. Boston: Harvard Business School Press, 1997.
      • 1997
      • Book

      Rosabeth Moss Kanter on the Frontiers of Management

      By: R. M. Kanter
      Keywords: Management
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      Kanter, R. M. Rosabeth Moss Kanter on the Frontiers of Management. Boston: Harvard Business School Press, 1997. (Spanish, Ediciones Paidos Iberica s.a.; German, Carl Hanser Verlag; Dutch, Uitgeverij Contact; Polish, Business Press Sp. ZO.o, Warsaw; Russian, State University of Management in Moscow. Reprinted as Ch. 25 in The Futurist, June 1998.)
      • May 1997
      • Background Note

      Institutional Perspective on Management

      By: Rosabeth M. Kanter
      Discusses the dimensions of the institutional environment surrounding business, including the role of stakeholders and the need for new collaborations in emerging markets; the key assumptions of the institutional perspective on businesses and markets, especially in... View Details
      Keywords: Economics; Management Analysis, Tools, and Techniques; Management Skills; Emerging Markets; Business and Stakeholder Relations; Perspective
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      Kanter, Rosabeth M. "Institutional Perspective on Management." Harvard Business School Background Note 897-185, May 1997.
      • March 1997 (Revised April 2011)
      • Case

      Gillette Singapore: Managing Global Business Integration on the Ground (A)

      By: Rosabeth M. Kanter and Thomas Dretler
      The general manager of Gillette Singapore faces issues of managing change during the company's global integration with Parker Pen. View Details
      Keywords: Mergers and Acquisitions; Change Management; Multinational Firms and Management; Integration; Retail Industry; Singapore
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      Kanter, Rosabeth M., and Thomas Dretler. "Gillette Singapore: Managing Global Business Integration on the Ground (A)." Harvard Business School Case 897-102, March 1997. (Revised April 2011.)
      • March 1997 (Revised April 2011)
      • Supplement

      Gillette Singapore: Managing Global Business Integration on the Ground (B)

      By: Rosabeth M. Kanter and Thomas Dretler
      Supplements the (A) case. View Details
      Keywords: Mergers and Acquisitions; Change Management; Cross-Cultural and Cross-Border Issues; Problems and Challenges; Singapore
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      Kanter, Rosabeth M., and Thomas Dretler. "Gillette Singapore: Managing Global Business Integration on the Ground (B)." Harvard Business School Supplement 897-116, March 1997. (Revised April 2011.)
      • March 1997 (Revised April 2011)
      • Supplement

      Gillette Singapore: Managing Global Business Integration on the Ground (C)

      By: Rosabeth M. Kanter and Thomas Dretler
      Supplements the (A) case. View Details
      Keywords: Globalization; Integration; Singapore
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      Kanter, Rosabeth M., and Thomas Dretler. "Gillette Singapore: Managing Global Business Integration on the Ground (C)." Harvard Business School Supplement 897-117, March 1997. (Revised April 2011.)
      • January 1997
      • Case

      Mark Verdi

      By: Rosabeth M. Kanter and Thomas Dretler
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      Kanter, Rosabeth M., and Thomas Dretler. "Mark Verdi." Harvard Business School Case 897-131, January 1997.
      • January 1997 (Revised February 1998)
      • Case

      Elsie Y. Cross Associates, Inc. and CoreStates Financial Corp.

      By: Rosabeth M. Kanter and Thomas Dretler
      A consulting firm specializing in diversity and organizational change assists an 18,000-employee bank with a massive culture change effort. View Details
      Keywords: Change; Size; Organizational Change and Adaptation; Organizational Culture; Diversification; Consulting Industry; Financial Services Industry
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      Kanter, Rosabeth M., and Thomas Dretler. "Elsie Y. Cross Associates, Inc. and CoreStates Financial Corp." Harvard Business School Case 897-065, January 1997. (Revised February 1998.)
      • December 1996 (Revised June 2003)
      • Case

      Cynthia Hogan and the Birth of Novartis

      By: Rosabeth M. Kanter
      An American woman heads an integration office for merger transition activities between two giant Swiss pharmaceutical companies. She needed to develop an implementation plan to shape the new global powerhouse. View Details
      Keywords: Mergers and Acquisitions; Global Strategy; Organizational Design; Strategic Planning; Pharmaceutical Industry; Switzerland; United States
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      Kanter, Rosabeth M. "Cynthia Hogan and the Birth of Novartis." Harvard Business School Case 897-126, December 1996. (Revised June 2003.)
      • March 1996 (Revised April 1996)
      • Case

      Andy Chew at Siemens Nixdorf: Change from the Middle

      By: Rosabeth M. Kanter and John F. McGuire
      Andy Chew, a British manager reassigned to Germany by a large German computer company, is in the middle of carrying out a project as a designated "change agent" in a program to reshape the culture toward one that is more entrepreneurial for success as a nimble global... View Details
      Keywords: Change Management; Corporate Entrepreneurship; Organizational Culture; Information Technology; Technological Innovation; Business or Company Management; Projects; Computer Industry; Electronics Industry; Germany
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      Kanter, Rosabeth M., and John F. McGuire. "Andy Chew at Siemens Nixdorf: Change from the Middle." Harvard Business School Case 396-204, March 1996. (Revised April 1996.)
      • February 1996
      • Case

      Powersoft Corporation (A)

      By: Rosabeth M. Kanter and Todd Lowell Pittinsky
      Keywords: Software; Information Technology Industry
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      Kanter, Rosabeth M., and Todd Lowell Pittinsky. "Powersoft Corporation (A)." Harvard Business School Case 396-302, February 1996.
      • February 1996
      • Supplement

      Powersoft Corporation (B)

      By: Rosabeth M. Kanter and Todd Lowell Pittinsky
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      Kanter, Rosabeth M., and Todd Lowell Pittinsky. "Powersoft Corporation (B)." Harvard Business School Supplement 396-303, February 1996.
      • February 1996 (Revised November 1996)
      • Case

      Wainwright Industries (A): Beyond the Baldrige

      By: Rosabeth M. Kanter and Norman Klein
      Traces the growth of Wainwright, a small automotive supply company, focusing on its commitment to quality in 1981 and the evolution of its quality culture. Breakthrough programs that stress "trust and belief" in the workforce and commitment to customers result in... View Details
      Keywords: Quality; Customer Satisfaction; Customer Relationship Management; Ethics; Business or Company Management; Standards; Machinery and Machining; Organizational Change and Adaptation; Organizational Culture; Auto Industry; Missouri
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      Kanter, Rosabeth M., and Norman Klein. "Wainwright Industries (A): Beyond the Baldrige." Harvard Business School Case 396-219, February 1996. (Revised November 1996.)
      • February 1996
      • Supplement

      Wainwright Industries (B): The Customer Challenge

      By: Rosabeth M. Kanter and Norman Klein
      Supplements the (A) case. View Details
      Keywords: Auto Industry; Missouri
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      Kanter, Rosabeth M., and Norman Klein. "Wainwright Industries (B): The Customer Challenge." Harvard Business School Supplement 396-220, February 1996.
      • January 1996 (Revised December 2005)
      • Case

      First Community Bank (A)

      By: Rosabeth M. Kanter
      First Community Bank, a bank-within-a-bank at Bank of Boston, was established in 1990 as a unique venture to serve urban communities. By 1995 it has achieved profitability but must manage relationships with the mainstream at Bank of Boston, serve as a change agent and... View Details
      Keywords: Banks and Banking; Business Ventures; Business and Community Relations; Agency Theory; Change Management; Leadership; Balanced Scorecard; Mission and Purpose; Organizational Structure; Problems and Challenges; Banking Industry; Boston
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      Kanter, Rosabeth M. "First Community Bank (A)." Harvard Business School Case 396-202, January 1996. (Revised December 2005.)
      • 1996
      • Article

      The Good Corporation and How to Get It

      By: Rosabeth M. Kanter
      Keywords: Business Ventures
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      Kanter, Rosabeth M. "The Good Corporation and How to Get It." Business and Society Review, no. 96 (1996): 7–9.
      • December 1995 (Revised November 1996)
      • Case

      Kontinental Holdings

      By: Rosabeth M. Kanter and Craig F. Schrieber
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      Kanter, Rosabeth M., and Craig F. Schrieber. "Kontinental Holdings." Harvard Business School Case 396-158, December 1995. (Revised November 1996.)
      • June 1995
      • Case

      Northern Telecom and Tong Guang Electronics (A1): Getting to Know Each Other

      By: Rosabeth M. Kanter and Pamela A. Yatsko
      In its second year of operation, the joint venture between Northern Telecom (Nortel) of Canada and Tong Guang Electronics of China to manufacture telecommunications equipment in China has hit a crisis. The Chinese partner has asked Northern Telecom to replace its... View Details
      Keywords: Mobile and Wireless Technology; Joint Ventures; Change Management; Organizational Culture; Crisis Management; Financial Crisis; Job Cuts and Outsourcing; Leadership; Telecommunications Industry; Manufacturing Industry; Canada; China
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      Kanter, Rosabeth M., and Pamela A. Yatsko. "Northern Telecom and Tong Guang Electronics (A1): Getting to Know Each Other." Harvard Business School Case 395-081, June 1995.
      • June 1995
      • Supplement

      Northern Telecom and Tong Guang Electronics (A2): Getting to Know Each Other

      By: Rosabeth M. Kanter and Pamela A. Yatsko
      Reviews subsequent events. View Details
      Keywords: Telecommunications Industry; Manufacturing Industry; Canada; China
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      Kanter, Rosabeth M., and Pamela A. Yatsko. "Northern Telecom and Tong Guang Electronics (A2): Getting to Know Each Other." Harvard Business School Supplement 395-082, June 1995.
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