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Show Results For
- All HBS Web
(528)
- People (1)
- News (208)
- Research (206)
- Events (3)
- Multimedia (5)
- Faculty Publications (83)
- Profile
Jeremy Andrus
product innovation. Rick Alden had the idea that launched Skullcandy while he was riding a chairlift. His phone rang, and because he had to take off his helmet and headphones and fumble around in his jacket to answer it, he missed the... View Details
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
companies are riding the coattails of globalization to send their offerings around the world. Is it more difficult for multinationals or other global companies to practice service profit chain management given this dispersing of... View Details
Keywords: by Sean Silverthorne
- 20 Jan 2016
- Research & Ideas
Maybe Uber isn't God's Gift to Mankind
It’s easy to understand why so many people embrace transportation network companies like Uber and the growing number of other ride-sourcing startups, which enable drivers to make money using their own vehicles. By allowing passengers to hail a View Details
- 10 May 2004
- Research & Ideas
Rethink the Value of Joint Ventures
For many multinational firms doing business in unfamiliar countries, it made sense to create joint ventures with local firms. After all, that local knowledge of customs, suppliers, and markets could save the newcomer months—maybe even years—of View Details
Keywords: by Cynthia Churchwell
- 21 Apr 2015
- First Look
First Look: April 21
been a tough ride for Thomas Wilson who had taken over as CEO on January 1, 2007, and vowed to "reinvent protection and retirement for the consumer." Soon after this statement, a combination of exogenous shocks and fierce... View Details
Keywords: Carmen Nobel & Sean Silverthorne
- 01 Mar 2014
- News
My HBS Eureka Moment
Early Goals Ralph Dyer (MBA 1965) WHEN I WAS ABOUT 8 OR 10 YEARS OLD, my mother and I were in a taxi riding west on Storrow Drive. The cab driver was a talkative fellow who enjoyed pointing out important places, such as MIT and then... View Details
- 02 Aug 2016
- First Look
August 2, 2016
Challenging Uber and Lyft with a New Business Model Fasten, a new ridesharing start-up in Boston, entered the scene in September 2015 hoping its unique vision of transparency for both driver and passenger and strategy to keep riders’ fares low and charge drivers a flat... View Details
Keywords: Sean Silverthorne
- 01 Jun 2012
- News
Made in the USA
to know that across the country, the population of ethnic consumers was growing. “I’ve always subscribed to the theory that trends are like horses,” adds Scharfman. “It’s easier to ride them in the direction they’re already going.”... View Details
- 25 Feb 2022
- Blog Post
Climate Stories Episode #1: Kameale C. Terry
jobs that provide a sense of dignity for individuals.” Terry is riding the crest of the electric vehicle wave. The White House has an aspirational target of 50% of all new cars sold in the U.S. being zero-emissions models by 2030. And... View Details
- Web
How Private Investors Can Help Solve Africa's Climate Crisis | Working Knowledge
Associated Press . Finding the necessary capital What does this mean? Essentially, this lack of capital means governments and DFIs will not be able to ride to the rescue and prevent further degradation in outcomes. Expecting these... View Details
- 02 Mar 2016
- News
On Credit
brittle page from the R.G. Dun & Co. Collection provide a slow-motion close-up of a 50-plus-year span when American business expanded from small, local exchanges within a day’s horseback ride to transactions spanning multiple states and... View Details
Keywords: Julia Hanna
- 20 Sep 2012
- Research & Ideas
US Competitiveness at Risk
ride this one out." At the same time, I've met very few who feel the situation is so bad it can't be fixed. Most people we've talked with feel we've got a real problem, it can be fixed, but it requires action. They're asking about... View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin
- 22 Dec 2015
- First Look
December 22, 2015
Uber provides ride services much like a traditional taxi company, but it owns no cars and employs no drivers, and instead matches independent car owners with customers looking for rides. Airbnb provides a lodging service, but owns no... View Details
Keywords: Carmen Nobel
- 01 Dec 1999
- News
A Class Act
space is like the Wild West with a bunch of companies led by CEOs riding bareback at full speed. Hit a bump and you never know what you're going to land on. Daniel M. Schley (MBA '81) June 1999 I have always retained a vivid recollection... View Details
Keywords: Nancy O. Perry
- 23 Apr 2019
- First Look
New Research and Ideas, April 23, 2019
five minutes to be matched to a driver—rather than the standard two minutes—rider cancellation rates increase, but Uber’s costs per ride are reduced. Together with data scientists, engineers, and product operations specialists, the... View Details
Keywords: Dina Gerdeman
- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
Rides that allow drivers to use a car on demand owned by the firm, by the driver, or by strangers, respectively, without the cost of purchasing or maintaining one. Exploiting decoupling opportunities has allowed these upstarts to build a... View Details
Keywords: by Michael Blanding
- Web
Day in IFC: Layla Ramirez (MBA 2017), Africa - MBA
memorable moments of the entire IFC course. While on the tour we took a ride on a Tuk Tuk (mototaxi), a popular, local mode of transportation; met prominent women entrepreneurs from the community; enjoyed local treats such as fresh crepes... View Details
- 19 Sep 2012
- News
On a Sound Track
branding is one priority. What else do you focus on? The company is built on product innovation. Rick Alden had the idea that launched Skullcandy while he was riding a chairlift. His phone rang, and because he had to take off his helmet... View Details
- 20 Dec 2022
- News
Singing to the Corn
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, my name is Julia Hanna. I'm a writer for the HBS Alumni Bulletin, and in July I flew from Boston to Omaha to spend a day with Taylor Keen (MPA 1996/ MBA 1997), a professor of entrepreneurship at... View Details
- 01 Jun 2015
- News
Higher Ground
Mardi Gras parades. Prieto was invited to join Rex last year, allowing him to don a costume and ride on one of the elaborate floats. “I’m a believer that classical music is not entertainment. I’ve always tried to make it feel essential to... View Details