Restaurants - Publications - Faculty & Research

C. Kemmons Wilson

After a family vacation exposed the need for a lodging alternative to tourist courts, Wilson decided that he would build a string of slightly upscale motels to fill that void. Opening his first Holiday Inn in 1951, Wilson expanded his chain through an extensive... View Details

Keywords: Restaurants & Lodging

01 Sep 2009
News

From Bytes to Bites

THOMAS: A career switch from high tech to the restaurant biz calls on every bit of HBS know-how. Photo Courtesy Scherrer As a teen, Laurie Thomas (MBA ’93) didn’t devote her summers to extracurricular activities. Instead, the Wisconsin... View Details

Keywords: Julia Hanna; Food Services and Drinking Places; Hospitality; Management of Companies and Enterprises; Management

27 Nov 2013
News

No Bologna, Please

SHAICH by Julia Hanna Imagine a restaurant that doesn't charge for its food. There's a box for money—and a suggested donation amount—but no one can see what you pay, if you pay anything at all. That's the concept behind Panera Cares, a... View Details

Keywords: Hanna, Julia; Food Services and Drinking Places; Hospitality

21 Jul 2023
Blog Post

Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow

historically distressed communities nationwide. He later served as an HBS Rock Center for Entrepreneurship Summer Fellow, working to address the labor shortage within the restaurant industry, developing service models to protect and... View Details

18 Jul 2018
News

Ensuring HBS Remains a Dynamic Community

Rebecca Sumner Lien (MBA 1993) (photo by Genevieve Shiffrar) Rebecca Sumner Lien (MBA 1993) (photo by Genevieve Shiffrar) A part-time job at a Roy Rogers restaurant first introduced Rebecca Sumner Lien to business. “I was fascinated by... View Details

Rose Totino

Using her car as collateral, Totino secured a $1,500 loan to launch a pizza take-out restaurant in Minnesota. Since pizza was so new, Totino also had to bring samples of her product to the loan committee to secure the initial financing.... View Details

Keywords: Food & Tobacco

03 Apr 2018
First Look

New Research and Ideas, April 3, 2018

the Minimum Wage on Firm Exit By: Luca, Dara Lee, and Michael Luca Abstract—We study the impact of the minimum wage on firm exit in the restaurant industry, exploiting recent changes in the minimum wage at the city level. We find that the... View Details

Keywords: Sean Silverthorne

01 Jun 2011
News

Curtain Call

Love, tragedy, honor, and betrayal — just business as usual at HBS, at least when the curtain rises on the annual HBS Show. This year’s April production, Somewhere over the Footbridge, featured four HBS students who have somehow gone missing at the Hong Kong View Details

Keywords: HBS Show

7:30 PM – 9:30 PM PST, 07 Mar 2017
HBS Alumni Events

HBS Los Angeles Young Alumni Networking Reception

HBS alumni MBA 2002-2016 are invited to an evening of socializing and networking in Los Angeles. View Details

Web

Staff Catering Guidelines | About

Staff Catering Guidelines Introduction HBS does not pay for meals (breakfast, lunch, dinner, and snacks) when the only recipients are HBS employees. This includes meals catered by Restaurant Associates, or any other food service vendors... View Details

23 Mar 2015
Research & Ideas

It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers

restaurant versus on Grubhub.com, or paying cash versus using a credit card. In many cases, consumers pay the same price for a given product or service, whether buying it directly from its source or through an intermediary. Economists... View Details

Keywords: by Carmen Nobel; Retail; Air Transportation; Food & Beverage; Entertainment & Recreation

22 Feb 2016
News

Cooking Up America’s Food Culture

he’d become an academic—instead he became instrumental in shaping our country’s food culture. Duda’s restaurant experience had been his education. In Miami, he’d been in the kitchen of the Spiral Restaurant, a new kind of counter-culture... View Details

Keywords: April White

01 Sep 2004
News

Bill Dunaway (MBA 1964)

A self-described SOB — son of the boss — Bill Dunaway grew up working in his father’s pharmacy in Marietta, Georgia, a town of 61,000 outside Atlanta. After expanding the business to a chain of 18 drug stores, Dunaway sold the operation in 1989 and opened the 1848... View Details

Keywords: Julia Hanna; Health and Personal Care Stores; Retail Trade

01 Oct 2002
News

What's Cookin'

from the Class of 1977 interviewed for this article, Fox came to the restaurant industry by an indirect path, but now finds himself completely immersed in its unique complexities and rewards. The National View Details

Keywords: Hanna, Julia

19 Sep 2016
News

Crafting Success

distinctive taste that would work well with food.” He founded Cobra in 1989, going door-to-door to introduce stores and restaurants to the brand and somehow turning “noes” into “yesses.” The first five years were the hardest: “...[T]here... View Details

01 Mar 2011
News

Fast Casual

Cherng: Panda’s process designer. Peggy Cherng (OPM 25, 1997) and her husband, Andrew, share the titles of cochairman and co-CEO of Panda Restaurant Group (PRG), “one of the fastest-growing and most successful View Details

Keywords: Food Services and Drinking Places; Hospitality

25 Aug 2022
News

Vision: To Go-Go

For all their variety, restaurants have two things in common: a kitchen where food is prepared and a dining area where customers consume it. But what if you could use technology to ditch the dining area and just keep the kitchen, trimming... View Details

Keywords: Alexander Gelfand; entrepreneurship; foodtech; startup; Latin America

01 Mar 2006
News

Entrepreneur's Notebook with Paul Conforti and Kim Moore (both MBA '97)

upscale, premium desserts to the masses. Elevator pitch: Finale is an upscale dessert-focused restaurant concept that provides people with an alternative to bars or coffee shops, where they can enjoy a sensational dessert experience. Our... View Details

Keywords: Margie Kelley; desserteries; Food Services and Drinking Places; Hospitality

6:30 PM – 8:30 PM CDT, 13 Mar 2015

HBS Dallas Young Alumni Reception

HBS alumni MBA 2005-2014 are invited to an evening of socializing and networking in Dallas. View Details

24 Apr 2014
News

Ron Shaich (MBA 1978)

Ron Shaich’s (MBA 1978) first venture, a cookie shop in downtown Boston, evolved into Au Bon Pain. His latest—Panera Cares—allows customers to pay only what they can afford at the popular restaurants he owns, Panera Bread. There’s a box... View Details

Publications