Reputation Management - Publications - Faculty & Research

February 2011
Article

Bounded Ethicality in Negotiations

Routine and persistent acts of dishonesty prevail in everyday life, yet most people resist shining a critical moral light on their own behavior, thereby maintaining and oftentimes inflating images of themselves as moral individuals. We overview the psychology that... View Details

Keywords: Behavior; Values and Beliefs; Strategy; Goals and Objectives; Reputation; Negotiation; Moral Sensibility

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01 Dec 2017
News

Case Study: The Doctor Deficit

employer and employee, Nomad manages the process, from background checks to malpractice insurance to payroll. It charges health care institutions a 15 percent commission for each hire—a transparency unheard of in a sector in which the... View Details

Keywords: April White

27 Aug 2007
Op-Ed

Mattel: Getting a Toy Recall Right

recall will be determined by the percentage of affected products that are returned. Anything less than 90 percent within 3 months for a child safety hazard will represent failure. As long as the 2 recalls to date are the whole of the problem and not the tip of an... View Details

Keywords: by John Quelch; Consumer Products

01 Dec 2003
News

Nonprofits: Choosing a Path for Growth

remarks follow. While our survey did not explore the reasons for choosing branching over affiliation, some nonprofits may prefer branching because it allows the nonprofit leader to exert the most control since the new organizational units are established and View Details

01 Sep 2003
What Do You Think?

To Whom Should Boards be Accountable?

corporate managers and directors must first be accountable to and for the satisfaction of customers, the loyalty and opportunities for growth of employees [and others] ..." How does this play out in the consideration of bids for a... View Details

Keywords: by James Heskett

01 Jan 2012
News

Cynthia Carroll, MBA 1989

company representatives, the first of its type in Peru. Meeting with Anglo American executives. While Carroll is proud of the progress Anglo American has made within its mining communities, her reputation has also been built on strong... View Details

01 Sep 2012
News

An Intellectual Capital: Some Influential HBS Ideas, at a Glance

Civilization (1933) and Roethlisberger’s Management and the Worker (1939) document. 1948 Research Center in Entrepreneurial History launched at HBS by Harvard economist Joseph Schumpeter and Baker Librarian Arthur Cole. 1953 More than 30... View Details

Keywords: Professor Elton Mayo: Professor Fritz Roethlisberger; George M. Moffett Professor of Agriculture and Business, Professor Emeritus Ray A. Goldberg; Professor Abraham Zaleznik; Professor Alfred Chandler; Professor Michael Porter; Professor Robert S. Kaplan; Professor Michael C. Jensen; Professor C. Roland Christensen; Professor Robert Menton; Colleges, Universities, and Professional Schools; Educational Services

10 Mar 2015
News

Women in Tech: Breaking the Digital Ceiling

fashion e-commerce company, Peach. It’s also a challenge to an industry where a company’s potential is often predicted based on its similarity to other successful ventures, most often led by CEOs who look a whole lot like Mark Zuckerberg. Tech has long had a View Details

Keywords: April White

01 Jun 1997
News

David M. Hughes

110 percent" of himself to anything he's involved in, earned a reputation among students and staff at HBS as someone who could always be counted on to do a job - and another and another - and do it right. Sometimes in highly visible... View Details

Keywords: Marguerite Rigoglioso

16 Jul 2024
Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

who doesn’t understand the nuances of the business or how to effectively manage its people. In recruiting Bob Nardelli from GE, Home Depot’s board failed to choose someone who understood the retail business enough to recognize that the... View Details

Keywords: by Bill George

28 Jun 2017
Research & Ideas

Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business

restaurants awarded five stars on the popular Yelp review service managed to carry on business as usual, despite a $1 increase in the minimum wage. But restaurants with a mediocre 3.5-star rating didn’t fare as well; the same $1 wage... View Details

Keywords: by Dina Gerdeman; Food & Beverage

Profile

Mengwen Zhao

was HBS. That's how strong the reputation is. It might've seemed irrational, but I figured, if I had a chance to achieve my dreams, why not go for it? Also, lots of people from local Chinese companies come to HBS. Going there would help... View Details

Keywords: Consulting; CPG; Healthcare/Biotech

25 Mar 2021
Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

significant reputational and legal costs. Aiming for too short a time horizon. Managers sometimes need to run experiments for weeks or months to fully understand both their short- and long-term results, Luca... View Details

Keywords: by Danielle Kost

01 Oct 1999
News

Culture Clash: Exploring Cross Cultural Conflicts in Business

also with regard to management practices and reputation in the community. The result of her efforts is the MBA elective course Globalization, Culture, and Management. According to Paine, as they examine the... View Details

Keywords: Judith A. Ross

Profile

Jaime Mendez

could be exposed to broader issues," says Jaime. "I knew HBS had a reputation for producing general managers. Here, I could brush up on hard skills while rounding out my leadership skill set." Seven teams, seven minutes,... View Details

Profile

Evgeny Koudryavtsev

capital at the time. In the fall, TPG closed its first deal in Russia." International perspective Evgeny decided to invest time in an MBA to learn the best practices in general management. "In investing, it is important to evaluate the quality of View Details

Profile

Paul Lenehan

they could break down and analyze problems – especially the MBAs from HBS. Their case background was a foundation for much of the analytical work." Paul came to HBS on the strength of its reputation and "the quality of its... View Details

28 May 2012
Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

companies do CSR in fits and starts” The problem? They lack a cohesive CSR strategy, says Rangan, who recently cowrote the working paper Why Every Company Needs a CSR Strategy and How to Build It with HBS research associate Lisa A. Chase and Sohel Karim (HBS DBA '88),... View Details

Keywords: by Dina Gerdeman

15 Jun 2016
Research & Ideas

These VC Partners May Make Your Firm Less Innovative

Capital, Competitor Ties, and Entrepreneurial Innovation, published in the October 2015 Academy of Management Journal and co-written with Emily Cox Pahnke and Benjamin Hallen of the University of Washington and Dan Wang of Columbia... View Details

Keywords: by Michael Blanding; Financial Services; Banking

Web

AI at Work | Working Knowledge

AI at Work Harvard Business School faculty research shows how artificial intelligence can drive experimental agility and innovation, but also reveals reputational risks, data quality pitfalls, and the potential for bias. What does HBS... View Details

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