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- All HBS Web (936)
- Faculty Publications (239)
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
relatively little about IT? A: Among a few key differences between the management styles of Jim Barton (trained as a general manager) and his predecessor Bill Davies (trained as an IT specialist), the most important is arguably in their... View Details
Keywords: by Martha Lagace
- 03 Jul 2013
- What Do You Think?
What Are the Limits of Transparency?
apparently includes transparency. The question of course is, "How much is too much?" There were those who would set what might be regarded as relatively narrow limits on the practice. For example, Traci Li said,... View Details
Keywords: by James Heskett
- 29 Jan 2013
- First Look
First Look: Jan. 29
dimension with particular relevance in outsourcing-is the end customer for whom it is produced. The performance benefits of such customer experience remain largely unexamined. We explore this dimension of volume-based learning in a... View Details
Keywords: Sean Silverthorne
- 30 Jul 2012
- Research & Ideas
How Technology Adoption Affects Global Economies
capita income differences: in short, the longer the lag in technology adoption for any given nation, the lower the per capita income. Was The Wealth Of Nations Determined In 1000 Bc? Further research showed that a region's economic View Details
Keywords: by Carmen Nobel
- Web
HBS - Financials | Supplemental Financial Information
with 10 percent of total revenues in fiscal 2021. HBS Online Although HBS Online revenue declined 3 percent to $74 million in fiscal 2022 from $76 million a year earlier, the group performed well in the face of increased competition and... View Details
- 03 Oct 2005
- Research & Ideas
The Box Office Power of Stars
relatively good forecasts of actual box office returns. In fact, the forecasting accuracy is what makes it such a valuable research setting. I used HSX to measure how the involvement of a movie star affects likely theatrical movie... View Details
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
executive compensation. Yet while laws, regulations, and policies have a clear role to play here, they are a relatively expensive and inefficient way for a society to promote responsible conduct and trustworthy business leadership. In the... View Details
- 10 Nov 2003
- Research & Ideas
Globalization: The Strategy of Differences
of price differentials. But the world is not so homogeneous as to have removed arbitrage from a company's strategic tool kit. In fact, many forms of arbitrage offer relatively sustainable sources of competitive advantage, and as some... View Details
Keywords: by Pankaj Ghemawat
- 06 Jun 2008
- What Do You Think?
Why Don’t Managers Think Deeply?
behaviors. As a result, for example, four in five product introductions perform below expectations. The Zaltmans expand on ideas they have been studying for some years, namely that strategies of all kinds can be based on insights gained... View Details
Keywords: by Jim Heskett
- 18 Nov 2013
- Research & Ideas
Pulpit Bullies: Why Dominating Leaders Kill Teams
a series of studies, they found that when leaders were focused on their own sense of power, they can hurt the performance of their teams—but with an important catch. The effects only occur when leaders are actually in a position of power.... View Details
Keywords: by Michael Blanding
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
cost performance of IT technologies over the first forty years changed by roughly 107, and for the foreseeable future will continue to evolve at the same rate. That is in sharp contrast to a train, which after eighty years moved six times... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
- 18 Feb 2019
- Book
What’s Really Disrupting Business? It’s Not Technology
models. Some entrepreneurs I’ve met understand that the mere porting of a business model online isn’t enough. It might benefit users, but it creates downsides, too. TaskRabbit accelerates the process of choosing people to perform chores... View Details
- 18 May 2016
- Research & Ideas
Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior
half did not. Immediately after the task, all participants filled out a survey that measured their relative level of psychological and moral discomfort. Two days later, they filled out a similar survey, along with a survey asking them to... View Details
Keywords: by Carmen Nobel
- 27 Nov 2000
- Research & Ideas
The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution
independent. "Firestone's historical excellence and disastrous response to global competition and technological innovation," writes Sull, "posed a paradox for industry observers: Why had the industry's best managed company turned in the worst View Details
- 25 Jul 2016
- Research & Ideas
Who is to Blame for 'The Great Training Robbery'?
managers how to lead change that improved performance. One unit dramatically boosted its performance while the other did not. The difference? The readiness of the senior team and the environment for change. The unit with poorer results... View Details
- 06 Jan 2016
- What Do You Think?
Why Do Leaders Get Their Timing Wrong?
designed to facilitate effort while encouraging every employee to contribute. The effort of each employee and circle is tracked by means of proprietary software. The notion was introduced in March of last year, receiving a relatively cold... View Details
- 10 Aug 2015
- Research & Ideas
New Medical Devices Get To Patients Too Slowly
Delicate Balance For nearly 80 years, the FDA has performed a delicate balancing act between getting life-saving drugs to market, and ensuring that those drugs will be safe when taken by patients. In order to serve that dual function, the... View Details
- 08 Nov 2011
- First Look
First Look: Nov. 8
industry to measure to what extent waiting-time performance impacts different firms' market shares and price decisions. We report on a large-scale empirical industrial organization study in which the demand equations for fast-food... View Details
Keywords: Sean Silverthorne
- Web
Teaching Quantitative Material - Christensen Center for Teaching & Learning
an analysis. Core Principles Although case instructors exhibit a variety of styles and approaches in teaching quantitative materials, many incorporate the following principles: View quant segments as “workshops”—not polished performances... View Details
- 23 Apr 2018
- Research & Ideas
Sponsorship Programs Could Actually Widen the Gender Gap
suggests that key aspects of sponsorship actually benefit men more than women. Relative interests and a collaborative experiment Baldiga worked in the professional services industry—as an audit manager at Price Waterhouse—for several... View Details
Keywords: by Carmen Nobel