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      • Faculty Publications  (561)

      ProfessionalismRemove Professionalism →

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      • October 2003 (Revised April 2006)
      • Background Note

      Moral Reasoning: A Practical Guide for Leaders

      By: Sandra J. Sucher
      We encounter moral or ethical challenges in our professional lives, in our close relationships, and as members of the broader communities that we are part of. This methodology demonstrates how moral reasoning works and how it can be integrated into a problem-solving... View Details
      Keywords: Decision Making; Moral Sensibility; Management Systems; Problems and Challenges; Civil Society or Community
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      Sucher, Sandra J. "Moral Reasoning: A Practical Guide for Leaders." Harvard Business School Background Note 604-054, October 2003. (Revised April 2006.)
      • July 2003 (Revised October 2003)
      • Case

      Ottawa Voyageurs, The

      By: Thomas J. DeLong, Scott Baldwin, Chris Strong, Andrew Feng, Eliza Moody and David Ager
      Manuel Tertuliano, head coach of a professional soccer club, must make some difficult decisions about the compensation of six of his players. Specifically, he must decide how to allocate $850,000 among these six players in a way that will benefit his team, which has... View Details
      Keywords: Decision Choices and Conditions; Compensation and Benefits; Performance; Motivation and Incentives; Sports; Groups and Teams; Sports Industry; Entertainment and Recreation Industry; Canada
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      DeLong, Thomas J., Scott Baldwin, Chris Strong, Andrew Feng, Eliza Moody, and David Ager. "Ottawa Voyageurs, The." Harvard Business School Case 404-023, July 2003. (Revised October 2003.)
      • June 2003 (Revised December 2003)
      • Background Note

      The Essence of Professionalism: Managing Conflict of Interest

      By: Ashish Nanda
      This case argues that central to being a professional is the pledge to manage conflicts of interest such that client interest is placed foremost. View Details
      Keywords: Conflict of Interests
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      Nanda, Ashish. "The Essence of Professionalism: Managing Conflict of Interest." Harvard Business School Background Note 903-120, June 2003. (Revised December 2003.)
      • May 2003 (Revised March 2006)
      • Case

      Carol Fishman Cohen: Professional Career Reentry (A)

      By: Myra M. Hart, Robin J. Ely and Susan Wojewoda
      Explores the career challenges facing highly successful women who leave the full-time workforce for several years to manage family commitments. Carol Cohen is a 1985 Harvard MBA who has professional line experience in a manufacturing environment, followed by a... View Details
      Keywords: Work-Life Balance; Family and Family Relationships
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      Hart, Myra M., Robin J. Ely, and Susan Wojewoda. "Carol Fishman Cohen: Professional Career Reentry (A)." Harvard Business School Case 803-185, May 2003. (Revised March 2006.)
      • May 2003 (Revised March 2006)
      • Case

      Carol Fishman Cohen: Professional Career Reentry (B)

      By: Myra M. Hart, Robin J. Ely and Susan Wojewoda
      Supplements the (A) case. View Details
      Keywords: Work-Life Balance; Family and Family Relationships
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      Hart, Myra M., Robin J. Ely, and Susan Wojewoda. "Carol Fishman Cohen: Professional Career Reentry (B)." Harvard Business School Case 803-186, May 2003. (Revised March 2006.)
      • April 2003 (Revised October 2003)
      • Background Note

      Leading Public Professional Service Organizations

      By: Ashish Nanda
      Public professional service organizations (PPSOs) are professional service organizations that serve the public. This case describes the unique challenges facing PPSO leaders. View Details
      Keywords: Leadership; Service Industry
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      Nanda, Ashish. "Leading Public Professional Service Organizations." Harvard Business School Background Note 903-123, April 2003. (Revised October 2003.)
      • March 2003 (Revised April 2006)
      • Background Note

      Scale and Scope in Professional Service Firms

      By: Ashish Nanda
      This case discusses why economies (and diseconomies) of scale and scope exist in professional service firms (PSFs) and how they influence the amount and range of services that PSFs offer. It is distributed with a case that focuses on determining the optimal scale/scope... View Details
      Keywords: Cost Management; Operations; Microeconomics; Service Industry
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      Nanda, Ashish. "Scale and Scope in Professional Service Firms." Harvard Business School Background Note 903-117, March 2003. (Revised April 2006.)
      • February 2003 (Revised April 2003)
      • Background Note

      Note on Staffing in Professional Service Firms

      By: Ashish Nanda
      This case discusses the problem of balancing demand and supply of professionals within a professional services firm (PSF). It emphasizes how human resources management policies impact supply conditions and how market opportunities determine demand conditions. The case... View Details
      Keywords: Demand and Consumers; Balance and Stability; Supply and Industry; Employees; Service Industry
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      Nanda, Ashish. "Note on Staffing in Professional Service Firms." Harvard Business School Background Note 903-110, February 2003. (Revised April 2003.)
      • February 2003 (Revised August 2004)
      • Background Note

      Note on Valuation-Compensation Tradeoff in Professional Service Firm Acquisitions

      By: Ashish Nanda
      This case highlights the tradeoff between valuation ascribed to professionals at the time of a professional services firm (PSF) acquisition and the postacquisition compensation of these professionals. It emphasizes how a high valuation at acquisition carries with it... View Details
      Keywords: Valuation; Employees; Acquisition; Compensation and Benefits; Service Industry
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      Nanda, Ashish. "Note on Valuation-Compensation Tradeoff in Professional Service Firm Acquisitions." Harvard Business School Background Note 903-111, February 2003. (Revised August 2004.)
      • February 2003 (Revised October 2003)
      • Case

      Peter Jacobs at Versity.com

      By: Leslie A. Perlow
      Peter Jacobs is Versity.com's new professional CEO. This case provides a behind-the-scenes look at his thoughts and feelings about the company's evolution as he takes charge and tries to establish a new direction for the company. View Details
      Keywords: Perspective; Growth and Development Strategy; Planning; Leadership; Management Teams
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      Perlow, Leslie A. "Peter Jacobs at Versity.com." Harvard Business School Case 403-133, February 2003. (Revised October 2003.)
      • February 2003 (Revised September 2003)
      • Case

      Howie Cohen at Versity.com

      By: Leslie A. Perlow
      Howie Cohen is Versity.com's founder. This case provides a behind-the-scenes look at his thoughts and feelings about his company's evolution as they expand across the country and bring in a professional management team. View Details
      Keywords: Leadership
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      Perlow, Leslie A. "Howie Cohen at Versity.com." Harvard Business School Case 403-134, February 2003. (Revised September 2003.)
      • February 2003 (Revised October 2003)
      • Case

      Versity.com

      By: Leslie A. Perlow
      Versity.com has grown from four college students working out of a dorm to a $125 million venture capital-backed company. The young founders and new professional managers struggle to create a company vision and grapple with the question of whether to acquire another... View Details
      Keywords: Business Startups; Growth and Development; Organizational Design; Mission and Purpose; Strategic Planning; Conflict and Resolution; Mergers and Acquisitions; Management Teams; Core Relationships
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      Perlow, Leslie A. "Versity.com." Harvard Business School Case 403-132, February 2003. (Revised October 2003.)
      • 2003
      • Casebook

      Professional Services: Text and Cases

      By: Thomas J. DeLong and Ashish Nanda
      DeLong and Nanda's Professional Services: Text and Cases is the first casebook to be published on the management of professional service firms (law firms, architecture, financial services, consulting). It includes a comprehensive selection of case studies that... View Details
      Keywords: Professional Service Firms; Management; Cases
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      DeLong, Thomas J., and Ashish Nanda. Professional Services: Text and Cases. New York: McGraw-Hill/Irwin, 2003.
      • January 2003
      • Background Note

      Institutions for Collaboration: Overview

      By: Michael E. Porter and Willis M. Emmons III
      Provides an overview of the wide variety of organizations other than firms, government ministries and regulatory agencies, and universities that may have significant effects on competitiveness. These intermediary entities, referred to as institutions for collaboration... View Details
      Keywords: Globalization; Labor Unions; Organizations; Competitive Strategy; Technology
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      Porter, Michael E., and Willis M. Emmons III. "Institutions for Collaboration: Overview." Harvard Business School Background Note 703-436, January 2003.
      • January 2003 (Revised March 2005)
      • Case

      Planning in Professional Service Firms

      By: Ashish Nanda
      In this case, four consultants discuss business planning issues that they are each having within their respective consulting firms. The case addresses how professional compensation, project staffing, hours worked, overhead costs, and billing rates impact profitability. View Details
      Keywords: Business or Company Management; Strategic Planning; Profit; Consulting Industry
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      Nanda, Ashish, and Kelley Elizabeth Morrell. "Planning in Professional Service Firms." Harvard Business School Case 903-085, January 2003. (Revised March 2005.)
      • December 2002 (Revised February 2005)
      • Case

      Cap Gemini Ernst & Young (A): A Global Merger

      By: Ashish Nanda
      French IT consulting giant Cap Gemini is poised to purchase the consulting arm of Ernst & Young, a U.S.-based Big 5 accounting firm. In doing so, many differences need to be resolved, including negotiating with Ernst & Young entities all over the world as well as... View Details
      Keywords: Negotiation; Multinational Firms and Management; Mergers and Acquisitions; Cross-Cultural and Cross-Border Issues; Information Technology Industry; Consulting Industry; France
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      Nanda, Ashish, Bertrand Moingeon, Lisa Haueisen Rohrer, and Guillaume Soenen. "Cap Gemini Ernst & Young (A): A Global Merger." Harvard Business School Case 903-056, December 2002. (Revised February 2005.)
      • December 2002 (Revised February 2003)
      • Case

      Broken Trust: Role of Professionals in the Enron Debacle

      By: Ashish Nanda
      Discusses the role of professionals in the Enron debacle. Argues that professionals failed to prevent or predict Enron's collapse because of the conflicts of interest they faced. Concludes with observations on management and regulation of conflicts of interest facing... View Details
      Keywords: Conflict of Interests; Trust; Management Teams; Energy Industry
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      Nanda, Ashish. "Broken Trust: Role of Professionals in the Enron Debacle." Harvard Business School Case 903-084, December 2002. (Revised February 2003.)
      • October 2002 (Revised August 2004)
      • Case

      Canary Wharf

      By: William J. Poorvu, Arthur I Segel and Camille J. Douglas
      On September 25, 2002, Peter Anderson was due to meet with Morgan Stanley in ten minutes. Anderson had been the finance director of Canary Wharf Group (CWG) since Paul Reichmann and a group of investors had repurchased Canary Wharf in 1995. Anderson had joined Olympia... View Details
      Keywords: Entrepreneurship; Negotiation; Business or Company Management; Financial Management; Financial Strategy; Financing and Loans; Crisis Management; Problems and Challenges; Insolvency and Bankruptcy; Success
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      Poorvu, William J., Arthur I Segel, and Camille J. Douglas. "Canary Wharf." Harvard Business School Case 803-058, October 2002. (Revised August 2004.)
      • July 2002
      • Case

      Introducing ... The XFL!

      By: Susan M. Fournier, Stephen A. Greyser and Seth Schulman
      When the XFL professional football league debuted on February 3, 2001, it generated a Nielsen rating of 10.1, higher than any nationally televised program in a Saturday evening time slot. The next week, ratings plummeted, and by week nine the XFL game earned the title... View Details
      Keywords: Advertising; Forecasting and Prediction; Product Positioning; Consumer Behavior; Product Development; Culture; Commercialization
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      Fournier, Susan M., Stephen A. Greyser, and Seth Schulman. "Introducing ... The XFL!" Harvard Business School Case 503-015, July 2002.
      • July 2002
      • Article

      Estimating and Controlling Workplace Risk: An Approach for Occupational Hygiene and Safety Professionals

      By: Michael W. Toffel and Lawrence Birkner
      Keywords: Risk and Uncertainty; Labor; Safety
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      Toffel, Michael W., and Lawrence Birkner. "Estimating and Controlling Workplace Risk: An Approach for Occupational Hygiene and Safety Professionals." Applied Occupational and Environmental Hygiene 17, no. 7 (July 2002): 477–485.
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