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  • 04 Nov 2014
  • First Look

First Look: November 4

Decision Processes Poker-faced Morality: Concealing Emotions Leads to Utilitarian Decision Making By: Gino, Francesca, and J.J. Lee Abstract—This paper examines how making deliberate efforts to regulate aversive affective responses... View Details
Keywords: Sean Silverthorne
  • September 2012
  • Teaching Note

Stryker Corporation: Capital Budgeting (TN)

By: Timothy A. Luehrman
This case examines some parts of Stryker Corporation's systems and procedures for approving and authorizing capital spending of many different types, including buildings, machinery, and working capital for existing businesses, as well as transactions with third parties... View Details
Keywords: Capital Expenditures-equipment; Capital Expenditures-machinery; Internal Rate Of Return; Discounted Cash Flows; Net Present Value; Cost of Capital; Valuation; Cash Flow; System; Organizational Culture; Policy; Business Processes; Capital Budgeting
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  • 23 Aug 2016
  • First Look

August 23, 2016

companies has become available in the past 10 years. Myth Number 5: ESG adds value almost entirely by limiting risks. Reality: Along with lower risk and a lower cost of capital, companies with high ESG scores have also experienced... View Details
Keywords: Sean Silverthorne
  • 27 Mar 2007
  • First Look

First Look: March 27, 2007

with Abernathy, Rebecca Henderson and Carliss Baldwin, Clark placed product and process designs at the center of his explanation of how innovation determines the structure and evolution of industries. Download the paper:... View Details
Keywords: Martha Lagace
  • 29 Aug 2018
  • What Do You Think?

What Should Harley-Davidson’s Management Do?

faced with a situation in which a decision to move jobs overseas to reduce costs and preserve profit performance appeared to be alienating workers, customers, and even the president of the United States. Harley-Davidson had long been held... View Details
Keywords: by James Heskett; Auto
  • 19 Jul 2017
  • Research & Ideas

Why Government 'Nudges' Motivate Good Citizen Behavior

way information is presented or the process by which you select from the available options in such a way that it tends to lead people toward a certain path,” Beshears says. “But it doesn’t coerce them in any way or remove any options from... View Details
Keywords: by Michael Blanding
  • 18 Aug 2009
  • First Look

First Look: August 18

experience and performance fails to find a consistent effect of diversity in experience on performance. The problem is that diversity in experience improves a team's information processing capacity and knowledge base but also creates... View Details
Keywords: Martha Lagace
  • 17 Dec 2013
  • First Look

First Look: December 17

boundaries, and information processing challenges associated with distant search. Information processing, storage, and communication costs have long been an important constraint on innovation and a reason... View Details
Keywords: Carmen Nobel
  • 07 Oct 2014
  • First Look

First Look: October 7

http://www.hbs.edu/faculty/Publication%20Files/Levine-Toffel%20The%20Compass%202014-07-02a_151d5c1a-4fe0-4d2a-90f8-54a82b5bb4a6.pdf October 2014 MIT Sloan Management Review What It Takes to Reshore Manufacturing Successfully By: Shih, Willy C. Abstract—The data on... View Details
Keywords: Sean Silverthorne
  • 08 May 2012
  • First Look

First Look: May 8

abstract is unavailable at this time. Book: http://hbr.org/2012/05/six-myths-of-product-development/ar/1   Working PapersLearning by Supplying Authors:Juan Alcácer and Joanne Oxley Abstract Learning processes lie at the heart of our... View Details
Keywords: Carmen Nobel
  • 18 Feb 2014
  • First Look

First Look: February 18

and by incorporating user innovation. We then examine how this ease of external engagement impacts the organization and its strategic activities. Specifically, we consider how this shift in information processing View Details
Keywords: Sean Silverthorne
  • 13 Aug 2012
  • Research & Ideas

When Good Incentives Lead to Bad Decisions

personal, business, management, and financial risk before granting or denying the loan. Because these applications had already been processed in real life, the researchers knew whether each one had been accepted for a loan, and which of... View Details
Keywords: by Carmen Nobel; Banking
  • 19 Apr 2004
  • Research & Ideas

Birth of the American Salesman

strategy. Salesmen pushed customers to buy products or services that they might not have otherwise purchased. They were particularly good at introducing new products to customers. For instance, the cost of selling the first electric... View Details
Keywords: by Laura Linard
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

March 2019 Organizational Behavior and Human Decision Processes Thin Slices of Workgroups By: Satterstrom, Patricia, Jeffrey T. Polzer, Lisa Kwan, Oliver P. Hauser, Wannawiruch Wiruchnipawan, and Marina Burke Abstract—In this paper, we... View Details
Keywords: Dina Gerdeman
  • 27 Jul 2010
  • First Look

First Look: July 27

supplement:http://cb.hbsp.harvard.edu/cb/product/911406-PDF-ENG Social Strategy Exercise Mikołaj Jan PiskorskiHarvard Business School Exercise 710-472 This note outlines the process of designing a social strategy. Purchase this... View Details
Keywords: Martha Lagace
  • 2014
  • Working Paper

Management Practices, Relational Contracts and the Decline of General Motors

By: Susan Helper and Rebecca Henderson
General Motors was once regarded as one of the best managed and most successful firms in the world, but between 1980 and 2009 its share of the US market fell from 62.6 to 19.8 percent, and in 2009 the firm went bankrupt. In this paper we argue that the conventional... View Details
Keywords: Organizational Change and Adaptation; Management Practices and Processes; Organizational Structure; Decision Making; Insolvency and Bankruptcy; Manufacturing Industry; Auto Industry
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  • 05 Apr 2004
  • Research & Ideas

Six Ways to Build Trust in Negotiations

of their trustworthiness at the bargaining table. 1. Speak their language Some years ago, an airline that was seeking to go high-tech with its ticketing process invited a number of consulting firms to bid on the project. At the kickoff... View Details
Keywords: by Deepak Malhotra
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

as complicated local etiquette, obscured decision-making processes, and heavy reliance on interpersonal relationships instead of legal instruments all add to the complexities of Sino-foreign business negotiations and can make the process... View Details
Keywords: Martha Lagace
  • 06 Mar 2006
  • Research & Ideas

Four Strategies for Making Concessions

Most people understand that negotiation is a matter of give-and-take: You have to be willing to make concessions to get concessions in return. But the process of making concessions is easier said than done. Consider how events unfolded in... View Details
Keywords: by Deepak Malhotra
  • 09 Aug 2011
  • First Look

First Look: August 9

value by converting a waste stream into a useful and saleable by-product (i.e., implementing by-product synergy [BPS]). We show that BPS creates an operational synergy between two products that are jointly produced. In essence, BPS is a View Details
Keywords: Sean Silverthorne

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