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Show Results For
- All HBS Web
(1,477)
- People (13)
- News (559)
- Research (671)
- Multimedia (10)
- Faculty Publications (156)
- 17 Feb 2022
- Book
When Employees Feel a Sense of Purpose, Companies Succeed
employees to discover their purpose in life but to then find a connection between our personal life purpose with the purpose of the organization where we work. The great resignation under way over the past year has shown us that employees... View Details
Keywords: by Ranjay Gulati
- 08 Feb 2021
- Book
How to Make the World Better, Not Perfect
over where to go to dinner and what movie to see, they could both leave feeling unsatisfied. If, on the other hand, the person who cares more strongly about dinner gets to choose the restaurant, and the film... View Details
Keywords: by Michael Blanding
- 22 Oct 2021
- Research & Ideas
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
workers during the pandemic. “You have to trust that they are intelligent enough and well-intentioned enough to get work done no matter what it takes,” she says. This means managers should be careful not to treat workers like children by... View Details
Keywords: by Michael Blanding
- 21 Sep 2020
- Research & Ideas
Are You Sabotaging Your Own Company?
permit short-cuts to be taken in order to expedite decisions.” “Make ‘speeches.’ Talk as frequently as possible and at great length. Illustrate your ‘points’ by long anecdotes and accounts of personal experiences.” “When possible, refer... View Details
Keywords: by Dina Gerdeman
- Web
Key Stakeholders - Institute For Strategy And Competitiveness
sustainable competition. Providers Stay competitive by adopting a strategic approach, restructuring the delivery of care, and measuring costs and outcomes to increase patient value. Patients Participate actively in managing personal... View Details
- Web
Events - Business History
5:00 p.m. This year's business seminar will be hosted in person at HBS. Please RSVP by email to bhi@hbs.edu to attend. Nov 25 25 Nov 2024 Business History Seminar Charles Fawell (Yale University), “Empire on the Line: Shipping... View Details
- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
parents with unvaccinated kids under 12 and people engaged in elder care may be rightfully concerned that being indoors at work with colleagues can increase the risks for the vulnerable people they care for.... View Details
Keywords: by Kristen Senz
- 28 Sep 2011
- Research & Ideas
The Profit Power of Corporate Culture
expectations regarding things such as opportunities for personal development, frequent and timely feedback, and advancement, especially in organizations that are contracting rather than expanding. It could be a product of the fear of job... View Details
Keywords: by Sean Silverthorne
- September 2011 (Revised February 2013)
- Case
Cleveland Clinic: Improving the Patient Experience
By: Ananth Raman and Anita L. Tucker
Healthcare has traditionally focused on medical outcomes and financial performance. The big question is always, "How much is it going to cost?" What would happen, though, if healthcare also considered the question of "How does the patient feel?" This case looks at the... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Performance Improvement; Service Delivery; Value Creation; Personal Characteristics; Human Needs
Raman, Ananth, and Anita L. Tucker. "Cleveland Clinic: Improving the Patient Experience." Harvard Business School Case 612-031, September 2011. (Revised February 2013.)
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
person can do it all. What do your discussions with leaders teach us about putting together a coalition? Kanter: I urge leaders to live by the Change Agent Rule of Three. In every situation, leaders must deal with three groups of... View Details
Keywords: by Sean Silverthorne
- Web
Published CSV Cases - Institute For Strategy And Competitiveness
its retail stores. In 2015, the U.S. health care system continued to evolve. Health systems were expanding and consolidating, new health care delivery models were emerging, reimbursement was changing, while... View Details
- 30 Apr 2020
- Book
Fighting Climate Change Requires a New Capitalism
Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details
- June 2014
- Article
Informal Peer Interaction and Practice Type as Predictors of Physician Performance on Maintenance of Certification Examinations
By: Melissa A. Valentine, S. Barsade, Amy C. Edmondson, A. Gal and R. Rhodes
Context: Physicians can demonstrate mastery of the knowledge that supports continued clinical competence by passing a Maintenance of Certification exam. Exam performance depends on professional learning and development, which may be enhanced by informal routine... View Details
Keywords: Training; Health Care and Treatment; Performance; Social and Collaborative Networks; Learning; Health Industry
Valentine, Melissa A., S. Barsade, Amy C. Edmondson, A. Gal, and R. Rhodes. "Informal Peer Interaction and Practice Type as Predictors of Physician Performance on Maintenance of Certification Examinations." JAMA Surgery 149, no. 6 (June 2014): 597–603.
- 17 Jun 2015
- Lessons from the Classroom
Excellence Comes From Saying No
comic strip. Another wrote a personal essay about her struggles to overcome the stereotype of being the "Shy Asian Girl." Another student, who came from a retail background, wrote an open letter to clothing store Abercrombie... View Details
Keywords: by Michael Blanding
- 01 Dec 2019
- News
Remix
running throughout—you have to page back to an earlier chapter of Dixon’s life, in 2017. That’s when the bottom dropped out. That fall, she was raising money for a tech/beauty startup called EverythingDid, designed to help women and girls of color manage the View Details
- 11 Jan 2022
- Research & Ideas
Feeling Seen: What to Say When Your Employees Are Not OK
comes with costs Recognizing someone else’s emotions, especially negative ones, can come at a cost, the research team says. The person doing the acknowledging is willing to spend time talking through feelings of anger, sadness, or... View Details
Keywords: by Pamela Reynolds
- Web
Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective - Recruiting
development of sectors like education, the environment, immigration, and health care through impact investing, philanthropy, advocacy, and more. The organization brings together entrepreneurs, academics, artists, and community leaders, to... View Details
- 01 Jun 2024
- News
Again and Again
build a ritual into my life.” Michael Norton: Well, cult leaders. Duhigg: And religious leaders—that’s true. But why should we care about rituals? Norton: We have done a lot of work over the years to help people have better habits around... View Details
- Web
Becoming an Entrepreneur - Alumni
your funding decisions on your future. Personal support Exploring and resolving all the above issues can be an exhausting and even lonely process. Take care of yourself by taking pains to create and sustain... View Details
- 07 May 2012
- Research & Ideas
The Art of Haggling
additional time in the cottage, and the buyer takes care of winter maintenance concerns. Win-win solutions like that could leave both parties better off than a straight cash deal. In academic circles, the former approach is called... View Details
Keywords: by Katie Johnston