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- All HBS Web (802)
- Faculty Publications (302)
- 26 Jul 2011
- First Look
First Look: July 26
value, meanings, or enactment of an identity. I also develop a theoretical model and propositions that generate insights into how individuals respond to identity threats originating from a range of sources. I use this theory to explore... View Details
Keywords: Sean Silverthorne
- June 2017 (Revised September 2021)
- Case
Sales Misconduct at Wells Fargo Community Bank
Set in early 2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo's governance and controls are described in the lead up to the September 2016 announcement that Wells Fargo had settled with regulators for $185 million in... View Details
Keywords: Corporate Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Executive Compensation; Lawsuits and Litigation; Crisis Management; Mission and Purpose; Organizational Design; Business and Community Relations; Business and Government Relations; Crime and Corruption; Business Organization; Business Model; Ethics; Corporate Accountability; Governance Compliance; Policy; Compensation and Benefits; Resignation and Termination; Laws and Statutes; Legal Liability; Business or Company Management; Risk Management; Business Processes; Organizational Culture; Organizational Structure; Failure; Agency Theory; Business and Shareholder Relations; Business and Stakeholder Relations; Risk and Uncertainty; Salesforce Management; Public Opinion; Banking Industry; North and Central America
Srinivasan, Suraj, Dennis W. Campbell, Susanna Gallani, and Amram Migdal. "Sales Misconduct at Wells Fargo Community Bank." Harvard Business School Case 118-009, June 2017. (Revised September 2021.)
- Web
Power and Influence for Positive Impact | HBS Online
Benefit Early- and Mid-Career Professionals Aspiring Entrepreneurs Nonprofit Leaders Gain credibility to be more impactful at work and navigate organizational politics. "HBS Online doesn't teach you knowledge or prescribe to any... View Details
- 18 Dec 2019
- Book
6 Skills That Wise Companies Harness for World-Changing Innovation
Unit. From practical wisdom to action The book expands on the authors’ original theory that companies build organizational knowledge by turning tacit knowledge, which people learn through personal... View Details
Keywords: by Kristen Senz
- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
to Customer Service Is your enterprise resilient or rigid? In this Q&A, HBS professor Ranjay Gulati, an expert on leadership, strategy, and organizational issues in firms, describes how companies can evolve through four levels to... View Details
Keywords: by Staff
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
network of individual contracts or the vision of its entrepreneur. The people inside firms learned, developed effective routines, and innovated. While we have sophisticated theories of competition in economics, the cooperative teamwork... View Details
Keywords: by Sean Silverthorne
- 22 Feb 2022
- News
Breaking News
News Sustainability and Business Models Project at the Harvard Kennedy School’s Shorenstein Center on Media, Politics, and Public Policy. Her dissertation research at HBS examined institutional leadership, organizational change, and the... View Details
- 20 Oct 2003
- Research & Ideas
Gaps in the Historical Record: Development of the Electronics Industry
Industrial Revolution were center stage, scholars can then develop new concepts of growth and adjust existing theories of institutional change based on the commercialization of new science-based technologies. For example, the unparalleled... View Details
- 27 Nov 2006
- Research & Ideas
Manly Men, Oil Platforms, and Breaking Stereotypes
masculinity in the workplace. A resulting working paper, "Unmasking Manly Men: The Organizational Reconstruction of Male Identity," not only explores how organizations influence the way men enact their gender, but also looks at... View Details
- 19 Mar 2013
- First Look
First Look: March 19
table. Just as negotiation theory could be enriched by principles of maneuver warfare, military doctrine offers officers and soldiers a potentially useful foundation to better understand and manage the negotiation process, especially in... View Details
Keywords: Sean Silverthorne
- 01 Dec 2014
- News
Research Brief: The Power of Could
dropped into the plot of Breaking Bad, might ask himself what he should do. Walter White is not an aberration: Most people facing ethical dilemmas reflexively ask just that, according to a new paper coauthored by Ting Zhang, a doctoral student in the View Details
- 26 May 2015
- Research & Ideas
Corporate Field Researchers Share Tricks of the Trade
won awards from both the Academy of Management's Organization and Management Theory Division and Organizational Behavior Division, was largely guided by the information that the factory workers shared with... View Details
Keywords: by Carmen Nobel
- 04 Sep 2012
- Research & Ideas
Why Most Leaders (Even Thomas Jefferson) Are Replaceable
high impact. Filtering A Leader There are three factors that social scientists agree minimize the impact of leaders: An external environment in which responses of competitors limits the leader's discretion to act. Internal organizational... View Details
Keywords: by Kim Girard
- 20 May 2009
- Working Paper Summaries
On Good Scholarship, Goal Setting, and Scholars Gone Wild
- 18 Sep 2013
- Research & Ideas
Unspoken Cues: Encouraging Morals Without Mandates
silence? Michel Anteby: Vocal silence allows organizations to instill rather than impose morals. Indeed, the absence of direct guidance from higher authorities does not equate with the absence of any guidance. In vocal silence, an View Details
- 16 Apr 2012
- Research & Ideas
The Inner Workings of Corporate Headquarters
Physicists tell us entropy is the natural state of the world, and that law seems especially true in today's multidivisional company. "When you create organizational subunits of any form, they'll have a tendency to focus internally on... View Details
Keywords: by Michael Blanding
- 01 Oct 1997
- News
Short Takes
organizational settings. (One such useful psychoanalytic concept is "splitting," a defense mechanism against anxiety in which the individual ascribes positive attributes to one entity—usually one's own group—while imbuing another group... View Details
- 01 Dec 1996
- News
Organizations and Markets: A Challenging View of the World
and leading others. This is a fundamental concept discussed in Coordination, Control, and the Management of Organizations (CCMO), one of the MBA Program's most popular electives. The course takes an interdisciplinary approach to View Details
Keywords: Susan Young
- 18 Sep 2013
- Research & Ideas
Excerpt: Manufacturing Morals
tomorrow's corporate and organizational leaders, according to Associate Professor Michel Anteby. In this book excerpt from Anteby's Manufacturing Morals: The Values of Silence in Business School Education, he takes readers on a guided... View Details
Keywords: Education
- 08 Aug 2006
- First Look
First Look: August 8, 2006
between and among experimenters and theorists, and psychologists and economists, about how to evaluate a theory that can be rejected by sufficient data, but may nevertheless be a useful approximation. A standard experimental design... View Details
Keywords: Sean Silverthorne