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- All HBS Web (933)
- Faculty Publications (213)
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- 25 Oct 2004
- Research & Ideas
Planning for Surprises
surprises, say Bazerman and Watkins, are a common form of leadership failure. "Predictable surprises happen when leaders had all the data and insight they needed to recognize the potential, even the inevitability, of major problems,... View Details
Keywords: by Martha Lagace
- 30 Jun 2009
- First Look
First Look: June 30
short-term volatility of inflation-indexed bond returns do not invalidate the basic case for these bonds, that they provide a safe asset for long-term investors. Governments should expect inflation-indexed bonds to be a relatively cheap View Details
Keywords: Martha Lagace
- 08 Mar 2004
- Research & Ideas
Secret to Success: Go for “Just Enough”
new achievement are further escalated by the glamorized treatment they receive in today's media-centric world. The elements of celebrity—spectacle, "bests," charisma, and any form of novelty from the latest in consumption to a... View Details
Keywords: by Laura Nash & Howard Stevenson
- 18 Mar 2008
- First Look
First Look: March 18, 2008
sample of 1,083 acquisitions of venture capital-backed private companies from 1976 and 2001, we find strong evidence that venture capital firms can form a bridge between acquiring firms and target firms that reduces asymmetric information... View Details
Keywords: Martha Lagace
- 19 Jun 2012
- First Look
First Look: June 19
For decades, management consultants and the popular business press have urged large firms to flatten their hierarchies. Flattening (or delayering, as it is also known) typically refers to the elimination of layers in a firm's View Details
Keywords: Sean Silverthorne
- 19 Mar 2013
- First Look
First Look: March 19
for organizational forms beyond the executive team. Download the paper: http://ssrn.com/abstract=1982531 Causes and Consequences of Firms' Self-Reported Anticorruption Efforts Authors:Healy, Paul M., and... View Details
Keywords: Sean Silverthorne
- 04 Feb 2014
- First Look
First Look: February 4
results contribute to the literature on how alternative organizational forms can be designed to solve complex innovation tasks. Download working paper: http://ssrn.com/abstract=2384068 Sharing Design Rights:... View Details
Keywords: Sean Silverthlorne
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
involved with options. No one change by itself will be enough. CEOs must address the organizational architecture: the planning systems; the performance measurement and evaluation systems; the incentives systems; the boundary systems that... View Details
Keywords: by Harvard Management Update
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
delivery had almost entirely been overlooked. Before being able to generate revenue through the call center, institutions have to fully understand and be able to implement superior customer service." "Each service interaction View Details
- 10 Sep 2013
- First Look
First Look: September 10
trading volume, and more dispersion in analyst forecasts following the calls. Further, the capital market's response to linguistic complexity is limited to firms for which there is greater demand for English-language conference calls. Our results highlight that when... View Details
Keywords: Sean Silverthorne
- 30 Apr 2019
- First Look
New Research and Ideas, April 30, 2019
inferences are formed as a function of what is chosen. Specifically, when observers encounter someone else's choice (e.g., of political candidate), they use the chosen option's attribute values (e.g., a candidate's specific stance on a... View Details
Keywords: Dina Gerdeman
- 29 Jan 2008
- First Look
First Look: January 29, 2008
and team learning, in organizational behavior, and technology and innovation to offer insights for research on new product development teams. Building on prior work, we summarize the organizational benefits... View Details
Keywords: Martha Lagace
- 24 Aug 2010
- First Look
First Look: August 24
and magnitude of their capital flows in and out of the funds. We use dollar-weighted returns (a form of IRR) to assess the properties of actual investor returns on hedge funds and compare them to buy-and-hold fund returns. Our main... View Details
Keywords: Sean Silverthorne
- 26 Jun 2007
- First Look
First Look: June 26, 2007
Organizational Response to Environmental Demands: Opening the Black Box Authors:Magali A. Delmas and Michael W. Toffel Abstract This paper combines new and old institutionalism to explain enduring differences in View Details
Keywords: Martha Lagace
- 19 Dec 2005
- Research & Ideas
Public Education Goes to School
challenges facing the education sector. The result was the now three-year-old Public Education Leadership Project (PELP), which works with nine urban public school districts representing over one million students. "Rather than creating an institutional... View Details
- 01 Dec 2015
- First Look
December 1, 2015
vary the sales force compensation scheme at an Asian enterprise that sells consumer durable goods. With variation generated by the experimental treatments, we model sales force performance to identify the effectiveness of various forms of... View Details
Keywords: Sean Silverthorne
- 15 Jun 2010
- First Look
First Look: June 15
be sustainable, new types of hybrid organizations need to create a common organizational identity that strikes a balance between the logics they combine. Our evidence further suggests that the crucial early levers for developing such an... View Details
Keywords: Martha Lagace
- 18 Jun 2014
- Research & Ideas
Book Excerpt: ‘Collective Genius’
However, they have been most often studied separately. Because our focus was on leadership in action, we were able to observe how these three interrelated organizational skills work in concert as leaders and their groups undertake to... View Details
- 12 Nov 2013
- First Look
First Look: November 12
wearing gym clothes rather than an elegant outfit or wearing red sneakers in a professional setting. Nonconforming behaviors, as costly and visible signals, can act as a particular form of conspicuous consumption and lead to positive... View Details
Keywords: Sean Silverthorne
- 15 Dec 2008
- Research & Ideas
The Surprisingly Successful Marriages of Multinationals and Social Brands
integrity? A: The more effective large companies have recognized that preserving the social icon's distinctive culture and business approach is essential to preserving its key success factors. Consequently, they retain a large degree of View Details