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  • October 1994 (Revised March 1996)
  • Case

Step Change at Du Pont's Camden Plant

By: Nitin Nohria
Keywords: Organizational Change and Adaptation; Change Management
Related
  • Article

Surviving Radical Technological Change through Dynamic Capability: Evidence from the Typesetter Industry

Recent work in the field of management has focused on "dynamic capability," the ability of a firm to develop new capabilities in response to shifts in its external environment, as a significant source of competitive advantage. This paper enhances our understanding of... View Details
Keywords: Management; Technology; History; Competition; Competency and Skills; Investment; Technological Innovation; Business Ventures; Geographic Location; Knowledge Acquisition; Competitive Advantage; Change
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  • April 2022 (Revised May 2022)
  • Case

Mastercard Labs (A) (Abridged)

By: Linda A. Hill, Sunil Gupta, Emily Tedards and Julia Kelley
When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, he shifted the company’s competitive focus from card networks to cash itself. Mastercard’s new vision of a “World Beyond Cash” distilled into a three-pronged framework: Grow the core business, Diversify... View Details
Keywords: Organizational Behavior; Culture; Organizational Culture; Culture Change; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Leadership Development; Innovation; Innovation Ecosystems; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Ecosystem; Agility; Prototype; Experiment; Partnerships; Operating Model; Risk Management; Metrics; Payments; Financial Inclusion; Financial Industry; Ambidexterity; Corporate Innovation; Innovation Lab; Accelerator; Start-up; Intrapreneurship; Competitive Strategy; Business Model; Technological Innovation; Growth and Development Strategy; Digital Transformation
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  • 03 Nov 2021
  • Blog Post

Alumni Viewpoints: Confronting the Climate Change Challenge

residence, B Lab UKBusiness as a Tool for ActivismKim Coupounas (MBA/MPA 1995) Global Ambassador, B Lab and Head of Impact, B Lab US & Canada +Carl Ferenbach (MBA 1972) Chairman and cofounder, High... View Details
  • July 2018
  • Teaching Note

Verizon 2018

By: Rosabeth Moss Kanter and Jonathan Cohen
Teaching Note for HBS No. 318-114. In 2018, CEO Lowell McAdam led efforts to transform Verizon through digital innovation, media acquisitions and integration, and changes to the company culture. He sought to manage change at the company as growth in traditional areas... View Details
Keywords: Change; Change Leadership; Change Management; Innovation; Digital; Management; Leading Change; Innovation and Management; Acquisition; Integration; Organizational Culture; Media and Broadcasting Industry; Media and Broadcasting Industry; United States
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  • 2016
  • Book

The Content Trap: A Strategist's Guide to Digital Change

By: Bharat Anand
Companies everywhere face two major challenges today: getting noticed and getting paid. To confront these obstacles, I examine a range of businesses around the world, from Chinese Internet giant Tencent to Scandinavian digital trailblazer Schibsted, from The New... View Details
Keywords: Networks; Information Technology; Organizational Change and Adaptation; Business Strategy
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  • 1996
  • Chapter

When to Learn How and When to Learn Why: Appropriate Organizational Learning Processes as a Source of Competitive Advantage

By: A. Edmondson and B. Moingeon
Keywords: Learning; Competitive Advantage; Organizational Change and Adaptation; Organizational Design
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  • October 2022
  • Article

Climate Change Acknowledgment to Promote Sustainable Development: A Critical Discourse Analysis of Local Action Plans in Coastal Florida

By: Srimayi Tenali and Phil McManus
Globally, the consequences of climate change have rapidly necessitated local govern-ment action to mitigate and adapt to rising sea levels, increased storm frequency, andhigher temperatures. Acknowledgement of underlying climate issues, however, varieswidely across... View Details
Keywords: Climate Change; Local Range; Environmental Sustainability; Government and Politics; Communication
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  • 27 Apr 2020
  • Research & Ideas

How Remote Work Changes What We Think About Onboarding

from virtual onboarding to managing anxiety and stress. Over the next few months, I will try to tackle them one by one in this space. COVID-19 has turned many companies into federations of remote workplaces, but without much guidance on... View Details
Keywords: by Boris Groysberg
  • July 2021 (Revised February 2022)
  • Case

Mary Kay Inc.: Enriching Women's Lives while Embracing Change

By: Elie Ofek, K. Shelette Stewart and Julia Kelley
In December 2020, Mary Kay Inc. Chief Marketing Officer Sheryl Adkins-Green considered several strategic dilemmas. Founded in 1963 by Mary Kay Ash, Mary Kay was a direct sales company whose Independent Beauty Consultants purchased its beauty and cosmetics products at... View Details
Keywords: Advertising Campaigns; Demographics; Marketing; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Product Marketing; Product Positioning; Social Marketing; Salesforce Management; Organizations; Mission and Purpose; Organizational Change and Adaptation; Innovation and Invention; Innovation Strategy; Competition; Competitive Strategy; Competitive Advantage; Beauty and Cosmetics Industry; North and Central America; United States; Europe; Asia; Texas
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  • June 2013
  • Supplement

Hexcel Turnaround—2001 (Video Supplement)

This is the Video Supplement for Hexcel Turnaround - 2001(A), (B) and (C), HBS Cases 806099, 806100, 806101. View Details
Keywords: Turnarounds; Human Capital; Organizational Change And Transformation; Organizational Culture; Organizational Management; Leadership; General Management; Bankruptcy; Bankruptcy Reorganization; Financial Crisis Management; Acquisitions; Debt Crisis; Debt; Debt Management; Crisis Management; Financial Crisis; Private Equity; Public Ownership; Resignation and Termination; Restructuring; Air Transportation Industry; Communications Industry; Electronics Industry; Industrial Products Industry; Manufacturing Industry; United States; Europe
Related
  • 2011
  • Chapter

Explaining the Loss of Community: Competing Logics and Institutional Change in the U.S. Banking Industry

By: Christopher Marquis, Zhi Huang and Juan Almandoz
Keywords: Banks and Banking; Organizational Change and Adaptation; Conflict and Resolution; Banking Industry; United States
Related
  • March 2015
  • Teaching Note

McKinsey & Co.—Protecting its Reputation (A) and (B)

By: Jay Lorsch and Emily McTague
McKinsey & Co—Protecting its Reputation (A&B) is a field case written from the perspective of the Firm's Managing Director Dominic Barton. The two cases describe the actions McKinsey & Co took to protect the firm's reputation after the Rajat Gupta matter.
The... View Details
Keywords: Consulting Firms; Leadership & Corporate Accountability; Leadership And Change Management; Leadership And Managing People; Leading A Global Business; Corporate Culture; Professional Service Firms; Professional Service Firm; Leadership; Corporate Accountability; Corporate Governance; Organizational Culture; Organizational Change and Adaptation; Consulting Industry; United States
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  • February 2006 (Revised May 2006)
  • Case

JA Worldwide: Managing Change in a Multi-governed Environment

By: Michael Chu and Barbara Zepp Larson
Post-merger, the head of Junior Achievement (JA) Worldwide must now oversee operations in 98 countries serving 6.6 million students, with over 7,600 local chapter board directors. President and CEO David Chernow's own board has increased to 111 members. Two separate... View Details
Keywords: Mergers and Acquisitions; Business Model; Change Management; Cross-Cultural and Cross-Border Issues; Governance; Business or Company Management; Service Operations; Organizational Structure; Nonprofit Organizations; Balance and Stability
Related
  • 30 Jul 2019
  • Working Paper Summaries

‘Organizing’, ‘Innovating’, and ‘Managing’ in Complexity Space

Keywords: by Michael C. Moldoveanu
  • October 2012 (Revised August 2018)
  • Case

Carolina for Kibera

By: Kathleen L. McGinn, Beth-Ann Kutchma and Cailin B. Hammer
Carolina for Kibera (CFK) is an international non-profit organization whose mission is to promote youth leadership and gender and ethnic cooperation in Kibera, the largest unstructured settlement situated in the heart of Nairobi, Kenya. CFK's programs constructively... View Details
Keywords: Organizational Behavior; Power and Influence; Non-Governmental Organizations; Social Enterprise; Negotiation; Organizational Change and Adaptation; Kenya; United States
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  • January 2021
  • Article

COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action

By: Kevin M. Kniffin, Jayanth Narayanan, Frederik Anseel, John Antonakis, Susan Ashford, Arnold B. Bakker, Peter Bamberger, Hari Bapuji, Devasheesh P. Bhave, Virginia K. Choi, Stephanie Creary, Evangelia Demerouti, Francis J. Flynn, Michele J. Gelfand, Lindred Greer, Gary Johns, Selin Kesebir, Peter G. Klein, Sun Young Lee, Hakan Ozcelik, Jennifer Louise Petriglieri, Nancy Rothbard, Cort W. Rudolph, Jason D. Shaw, Nina Sirola, Connie R. Wanberg, Ashley V. Whillans, Michael P. Wilmot and Mark van Vugt
The impacts of COVID-19 on workers and workplaces across the globe have been dramatic. This broad review of prior research rooted in work and organizational psychology, and related fields, is intended to make sense of the implications for employees, teams, and work... View Details
Keywords: COVID-19; Work; Work From Home (WFH); Pandemics; Health Pandemics; Employees; Working Conditions; Organizational Change and Adaptation
Related
  • 12 Nov 2021
  • News

Alumni Business Leaders on Confronting the Climate Change Challenge

Business Change and Adaptation BIO The environment needs fixing — but by whom? At the onset of the COVID pandemic, a narrative emerged that, as we would pass through the... View Details
  • September 26, 2023
  • Article

10 Signs Your Company Is Resistant to Change

By: Frances X. Frei and Anne Morriss
In their new book, Move Fast and Fix Things, Frances Frei and Anne Morriss outline five strategies to help leaders tackle their hardest problems and quickly make change. The first step is to identify the real problem you need to solve. Often that’s not clear... View Details
Keywords: Problems and Challenges; Business or Company Management; Organizational Change and Adaptation
Related
  • 01 Sep 2011
  • News

Breaking Free from Fear of Change

perform perfectly. They focus myopically on success. That drive can lead to tremendous professional achievements. But as careers progress, continued success requires the ability to change and View Details
Keywords: Deborah Blagg; Publishing Industries (except Internet); Information