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Publications

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  • All HBS Web  (793)
    • News  (128)
    • Research  (538)
    • Events  (6)
    • Multimedia  (6)
  • Faculty Publications  (284)

Show Results For

  • All HBS Web  (793)
    • News  (128)
    • Research  (538)
    • Events  (6)
    • Multimedia  (6)
  • Faculty Publications  (284)
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  • 28 Apr 2015
  • First Look

First Look: April 28

theorized to be 1) normative or value-laden, 2) progressing in bursts of change over time, 3) socially constructed and culturally embedded, and 4) associated with logics that shape practices. We develop a framework, outlining the... View Details
Keywords: Sean Silverthorne
  • 28 Feb 2012
  • First Look

First Look: Feb. 28

characteristics, relationships, and behavioral norms. We suggest that an equally important trust mechanism is "reflected knowledge," knowledge focal actors' gain about the personal characteristics, relationships, and behavioral View Details
Keywords: Sean Silverthorne
  • 21 Feb 2012
  • First Look

First Look: Feb. 21

defining a social and environmental commitment. The case also highlights the tension and potential synergies between social mission and shareholder value in the context of the crisis of 2008, the taken-for-granted expectations and norms... View Details
Keywords: Sean Silverthorne
  • 15 Nov 2011
  • First Look

First Look: November 15

Authors:Leslie K. John, George Loewenstein, and Drazen Prelec Publication:Psychological Science (forthcoming) Abstract Cases of clear scientific misconduct have received significant media attention recently, but less flagrant transgressions of research View Details
Keywords: Sean Silverthorne
  • 16 Oct 2018
  • First Look

New Research and Ideas, October 16, 2018

scholars (such as “p-hacking” and confounding local effects with global effects) pertinent to the norms of empirical research in the fields of strategy and management. We provide a step-by-step roadmap that illustrates how to use four ML... View Details
Keywords: Dina Gerdeman
  • 12 Nov 2013
  • First Look

First Look: November 12

observers. We identify boundary conditions and demonstrate that the positive inferences disappear when the observer is unfamiliar with the environment, when the nonconforming behavior is depicted as unintentional, and in the absence of expected View Details
Keywords: Sean Silverthorne
  • 25 Jul 2006
  • First Look

First Look: July 25, 2006

plans, we find collaborative engagement of the functions to be a consistent process feature and operational norm encouraged and maintained by integrators. In particular, the information processing nature of the sales and operations... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: Companies Must Forget—and Borrow

As companies ride the digital wave, many find that switching up old, tired practices and deviating from the norm can be crucial to survival. But sometimes things can be taken too far. During the Digital Initiative Summit at Harvard... View Details
Keywords: by Dina Gerdeman; Education; Advertising
  • 23 Mar 2015
  • Research & Ideas

It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers

of the other fees. The restaurants must offset their costs. "One might imagine a restaurant charging a reservation fee to the specific diners who book through OpenTable, but to date that hasn't happened—and it seems there are pretty strong View Details
Keywords: by Carmen Nobel; Retail; Air Transportation; Food & Beverage; Entertainment & Recreation
  • 03 Dec 2012
  • HBS Case

HBS Cases: Against the Grain

silence his anticorruption activities. The deputy governor of Kirov called the charges "complete nonsense." Another case, Caijing Magazine, set in China, looks at how an inside-outsider, Wang Boming, uses his independent financial newsmagazine to carefully... View Details
Keywords: by Martha Lagace; Food & Beverage
  • 19 Jul 2010
  • Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

United States," Ton points out, "the norm is only seven hours, and the difference shows." For example, Mercadona cross-trains employees so their productivity is not tied to store traffic. Cleaners can work the cash... View Details
Keywords: by Julia Hanna; Retail; Food & Beverage
  • 30 Mar 2009
  • Research & Ideas

Professional Networks in China and America

commingle. One explanation is that norms for family relationships are often applied to relationships in other domains of life, such as professional or business relationships. The other interesting finding is that the link between economic... View Details
Keywords: by Sean Silverthorne
  • 04 Feb 2014
  • First Look

First Look: February 4

with the responsibility to enforce rules may penalize transgressors more harshly when they are faced with a conflicting motivation to be lenient. Specifically, we test how transgressors are punished when it is their birthday: a day when social View Details
Keywords: Sean Silverthlorne
  • 11 Sep 2012
  • First Look

First Look: September 11

Moreover, we find that relatively higher wages also promote social norms such that coworkers are less (more) likely to collude to steal inventory from their company when relative wages are higher (lower). Our research contributes to an... View Details
Keywords: Sean Silverthorne
  • 22 May 2012
  • First Look

First Look: May 22

serving accounts or clients that are competitors of one another in order to avoid conflicts in interest? In recent decades, the advertising and marketing services industry has undergone a number of structural changes that forced an ongoing re-examination and... View Details
Keywords: Sean Silverthorne
  • 19 Dec 2005
  • Research & Ideas

Public Education Goes to School

difficult because of their varied interests and often-conflicting definitions of success. Culture consists of the norms and behaviors in the organization—in other words, everyone's shared understanding of "how things work around... View Details
Keywords: by Mallory Stark; Education
  • 01 Jun 2016
  • What Do You Think?

When Business Performance Falters, is Culture Change the Fix?

organization’s mission and culture, and great places to work have been shown statistically to produce higher returns than the norm for an industry. Lou Gerstner, in reflecting on his stint as CEO of IBM, said, “Until I came to IBM, I... View Details
Keywords: by James L. Heskett
  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

2014. Based in Oakland, California, GCY was a five-year-old not-for-profit with a fiscal year (FY) 2015 budget of $3.5 million. Its mission was to make it much more the norm for graduating high school students in the U.S. to choose a... View Details
Keywords: Sean Silverthorne
  • 27 Mar 2012
  • First Look

First Look: March 27

early 1990s, but foreign brides currently comprise 4% to 35% of newlyweds in these developed Asian countries. This paper argues that two factors account for this rapid increase in "bride importation": the rapid growth of women's educational attainment and a... View Details
Keywords: Carmen Nobel
  • 03 Jul 2018
  • First Look

New Research and Ideas, July 3, 2018

and the normative orientation of medical professionals. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54600 Summer 2018 California Management Review CSR Needs CPR: Corporate Sustainability and Politics By: Lyon,... View Details
Keywords: Dina Gerdeman
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