New York (city, NY) - Publications - Faculty & Research

02 Feb 2023
Research & Ideas

Why We Still Need Twitter: How Social Media Holds Companies Accountable

also picked up by major news outlets, including The New York Times. “It actually got a real response from United Airlines,” says Pacelli, noting that the CEO publicly... View Details

Keywords: by Kasandra Brabaw; Technology

02 May 2023
What Do You Think?

How Should Artificial Intelligence Be Regulated—if at All?

Worried, But He Knows You Might Be,” The New York Times, April 2, 2023. Cade Metz, “Tech Leaders Urge a Pause in A.I., Citing ‘Profound Risks to Society,” The New View Details

Keywords: by James Heskett; Information Technology; Technology

August 2023
Case

Quotient

By: Thomas R. Eisenmann and Matt Higgins

The founders of Quotient, a web-based service for onboarding new engineers, face decisions about how to bring their nascent product to market amidst a tech sector contraction. View Details

Keywords: Engineers; Entrepreneurial Management; Growth; Go-to-market; Product Management; Entrepreneurship; Business Startups; Product Launch; Market Entry and Exit; Strategy; New York (city, NY); San Francisco

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03 Apr 2009
What Do You Think?

How Much Obsolescence Can Business and Society Absorb?

until we retired. That may no longer be possible. What are you doing, as hockey great Wayne Gretzky is quoted as saying, to "skate to where the puck is going to be"? What rate of change in communications technology can the organization absorb? What do you... View Details

Keywords: by Jim Heskett; Journalism & News; Journalism & News

07 Dec 2016
HBS Case

Why Millennials Flock to Fintech for Personal Investing

faith in the power of technology to solve their problems. (In fact, the Occupy Wall Street generation may be more likely to trust a fintech company than a big New York banking firm.) Moreover, millennials... View Details

Keywords: by Michael Blanding; Financial Services

02 Sep 2015
What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

This past month, a New York Times report on Amazon’s personnel strategies prompted several days of intense debate. A number of questions can be raised about the article itself, given the fact that much of... View Details

Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion

23 Mar 2020
Research & Ideas

Product Disasters Can Be Fertile Ground for Innovation

including a 20-article investigative series in the New York Times that discovered similar cases at other hospitals. The US Food and Drug Administration (FDA) started investigations of the CT devices, dozens... View Details

Keywords: by Michael Blanding; Health; Medical Devices & Supplies

24 Feb 2014
Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

cities across 192 countries. The researchers found that black hosts were charging approximately 12 percent less for rental properties than were nonblack hosts. Analyzing a data set that focuses on New York... View Details

Keywords: by Carmen Nobel; Construction; Real Estate; Advertising

17 Feb 2015
HBS Case

HBS Cases: The Battle for San Francisco

San Francisco has always been a beacon for people who want to change the world. From beat poets to hippies to gay activists, each wave of counterculture immigration has put its stamp on the city, creating a unique blend that has set it... View Details

Keywords: by Michael Blanding; Technology

10 Aug 2016
Research & Ideas

Prospective Students Steer Clear of Schools Rocked by Scandal

scandal drifted under a larger cloud of national media coverage, applications took a much steeper dive. For instance, when an event received at least one mention in the New York Times—which is considered a... View Details

Keywords: by Dina Gerdeman; Education

23 May 2023
Research & Ideas

Face Value: Do Certain Physical Features Help People Get Ahead?

and the paper’s lead author; Kannan Srinivasan, professor at Carnegie Mellon; Xiao Liu, associate professor at New York University; and Cait Poynor Lamberton, professor at the University of Pennsylvania. The... View Details

Keywords: by Kara Baskin

08 Jul 2019
Research & Ideas

Are Paywalls Saving Newspapers?

in the sample, the mechanisms through which the paywalls increased total revenue varied. “For example,” the study authors write, “the success of the New York Times came from a large increase in print and... View Details

Keywords: by Kristen Senz; Journalism & News; Journalism & News

March 2011
Case

Insight Communications

By: Rajiv Lal and Natalie Kindred

After undertaking a multi-year, metrics-driven operational and cultural overhaul, in April 2010 Insight Communications was planning the next phase of its development. Insight was a New York-based provider of cable, landline phone, and high-speed Internet service to... View Details

Keywords: Organizational Culture; Competitive Strategy; Management Practices and Processes; Performance Improvement; Growth Management; Management Systems; Business Processes; Measurement and Metrics; Employees; Telecommunications Industry; New York (state, US)

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27 Sep 2018
Research & Ideas

Religion in the Workplace: What Managers Need to Know

hired. The reason: He said the headscarf she wore as a symbol of modesty in her Muslim faith clashed with the store’s dress code. “No one had ever told me that I could not wear a headscarf and sell clothing,” Elauf is quoted as saying in a 2015 View Details

Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories

March 2024 (Revised July 2024)
Case

WeightWatchers: Promoting Weight Health

By: Ranjay Gulati, Cynthia A. Montgomery, Ashley Whillans, Allison Ciechanover and Emily Grandjean

In December 2023, the 60-year-old weight management industry stalwart WeightWatchers announced the launch of WeightWatchers Clinic, which incorporated GLP-1s , a new class of prescription weight-loss medications, into the company’s portfolio of products and mobile app... View Details

Keywords: Business Strategy; Competitive Strategy; Resource Allocation; Diversification; Leadership; Growth and Development Strategy; Technology Industry; Health Industry; Pharmaceutical Industry; United States; New York (city, NY)

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January 2025
Case

Apax Partners: Deciding Whether to Bid for Trader Corp.

By: Benjamin C. Esty and Edward A. Meyer

Apax Partners’ investment committee was schedule to meet on March 21, 2011, to decide whether to invest in Trader Corporation, a Canadian classified advertising business for used automobiles with both print (magazines) and digital (website) distribution. What made this... View Details

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Educators

05 Aug 2014
First Look

First Look: August 5

https://www.hbs.edu/faculty/Pages/download.aspx?name=15-001.pdf Cases & Course Materials Harvard Business School Case 414-078 The Sustainability Accounting Standards Board In 2014, as the Sustainability Accounting Standards Board (SASB) has just brought former... View Details

Keywords: Sean Silverthorne

09 May 2023
Research & Ideas

Where to Find Remote Work Now: 250 Million Job Postings Paint a Complex Picture

authors write. Jobs based in San Francisco, Boston, and New York continue to offer a high-level of job postings with one or more days a week of remote work. Miami, among other cities in the southern US, is... View Details

Keywords: by Rachel Layne

12 Apr 2004
Research & Ideas

What Great American Leaders Teach Us

based on our financial thresholds. The bulk of the business leaders on our list were culled from an extensive review of historical biographical references and business rankings. The rankings included historical lists by Fortune, Forbes, Time, The Wall Street Journal,... View Details

Keywords: by Sean Silverthorne

January 2003 (Revised March 2004)
Case

Army Crew Team, The

By: Scott A. Snook and Jeffrey T. Polzer

The coach of the varsity Army crew team at West Point assembled his top eight rowers into the first crew team and the second tier of rowers into the second team using objective data on individual performance. As the second boat continually beat the first boat in races,... View Details

Keywords: Groups and Teams; Performance; New York (state, US)

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