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Publications

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  • All HBS Web  (1,076)
    • News  (346)
    • Research  (611)
    • Events  (1)
    • Multimedia  (7)
  • Faculty Publications  (338)

Show Results For

  • All HBS Web  (1,076)
    • News  (346)
    • Research  (611)
    • Events  (1)
    • Multimedia  (7)
  • Faculty Publications  (338)
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  • 09 Jan 2012
  • Research & Ideas

Location, Location, Location: The Strategy of Place

time to enter or exit that location. Reducing your costs might not provide you with a competitive advantage at all." Walmart has been a smart expander since it opened its first store in Rogers, Arkansas, in 1962. Sam Walton slowly... View Details
Keywords: by Dina Gerdeman
  • 04 Apr 2023
  • Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details
Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology
  • 23 May 2018
  • Research & Ideas

How to Know If Your Neighborhood Is Being Gentrified

familiar arguments both for and against. Private developers and other supporters argue that new restaurants and retail shops, high-rise housing, and other spruce-ups revitalize communities by attracting outside investment and luring new... View Details
Keywords: by Dina Gerdeman
  • 10 May 2022
  • Research & Ideas

Being Your Own Boss Can Pay Off, but Not Always with Big Pay

including changes to wage options, the competitive landscape, and financial matters. The researchers ultimately concluded that smaller-scale operations within high-capital industries, such as small Main Street retail View Details
Keywords: by Jay Fitzgerald
  • 03 Mar 2015
  • First Look

First Look: March 3

Customers could pay to access the database for research, to create genetic tests, or for many other purposes. GenapSys would also build an online store with the genetic tests customers created. Esfandyarpour's and Rastegar's decision... View Details
Keywords: Sean Silverthorne
  • 29 Aug 2022
  • Op-Ed

Income Inequality Is Rising. Are We Even Measuring It Correctly?

distributed. To illustrate why it’s important to consider other measurements, imagine what it’s like to buy trousers. You could go to the store and ask for trousers in size medium if that’s the size you usually wear. And in many cases,... View Details
Keywords: by Jon M. Jachimowicz, Kristin Blesch, and Oliver P. Hauser
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

US and Canadian stores, it also announced it had “committed to pay all Starbucks US and Canada retail partners for the next 30 days whether or not their store is closed, or they are otherwise unable, or even... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 04 Feb 2002
  • Research & Ideas

How a Juicy Brand Came Back to Life

unfolds. An Endearing Artlessness Some brands just want to have fun, and from birth Snapple was one of them. Operating from the back of his parents' pickle store in Queens, Arnie Greenberg and his friends Leonard Marsh and Hyman Golden... View Details
Keywords: by John Deighton; Food & Beverage
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

makes consumers more willing to pay for safety features." Already during the pandemic, companies have been creative in identifying "low-hanging fruit" that could be quickly implemented in their operations. Grocery stores... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

dollar stores to online retailers. What should Wal-Mart do as its traditional markets and core competencies no longer ensured the kind of growth that it had enjoyed for decades in the past? Purchase this... View Details
Keywords: Sean Silverthorne
  • 31 Mar 2011
  • Research & Ideas

From SpinPop to SpinBrush: Entrepreneurial Lessons from John Osher

John Osher is one of those casually and spectacularly successful people who make serial entrepreneurship look like a cakewalk. He began racking up wins at an early age—starting and selling both a vintage clothing store and an earring... View Details
Keywords: by Dennis Fisher; Consumer Products
  • 13 Nov 2013
  • Research & Ideas

Should Men’s Products Fear a Woman’s Touch?

really goes away. Since the dawn of advertising, retailers have made a point of marketing separate lines of branded products for men and women in many categories, even in cases where their functions are essentially the same. It's a... View Details
Keywords: by Carmen Nobel; Consumer Products; Food & Beverage; Auto
  • 17 Jun 2015
  • Lessons from the Classroom

Excellence Comes From Saying No

comic strip. Another wrote a personal essay about her struggles to overcome the stereotype of being the "Shy Asian Girl." Another student, who came from a retail background, wrote an open letter to clothing View Details
Keywords: by Michael Blanding
  • 25 Jun 2013
  • First Look

First Look: June 25

by GBS, Alan Torres, vice president of North America Fabric Care, must finalize the forecast for P&G's laundry detergent sales. Results for the two months since introducing concentrated powder laundry detergent in select retailers saw... View Details
Keywords: Anna Secino
  • 05 Nov 2021
  • Op-Ed

Is the Business World Finally Ready for the Wisdom of Shibusawa?

stakeholders, the idea is to find the North Star, and to bring the stakeholders together to work towards it” he says. Takeshi Niinami, CEO of Suntory Holdings and former CEO of Lawson. As CEO of the convenience store chain Lawson, Niinami... View Details
Keywords: by Geoffrey Jones and Rei Morimoto; Retail; Retail
  • 04 Dec 2019
  • Book

Creating the Experimentation Organization

experiments to optimize customer experience—and their own return on investment. “Very few people know they are participants in this massive experimentation ecosystem,” says Thomke. And it’s not just online. Retailers such as Walmart and... View Details
Keywords: by Michael Blanding
  • 16 Aug 2004
  • Research & Ideas

Luxury Isn’t What It Used to Be

you can in other markets," says HBS professor emeritus Walter J. Salmon, a specialist in consumer marketing and retail distribution. He cites "cultural sensitivity"—the ability to know what consumers will want before they... View Details
Keywords: by Julia Hanna; Consumer Products
  • 27 Jun 2019
  • Research & Ideas

Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too

spell out the name of the retailer after visiting a tennis ball factory in Korea where the workers did a company cheer and calisthenics together every morning.  "My feeling is that just because we work so hard, we don't have to go around... View Details
Keywords: by Dina Gerdeman
  • 18 Feb 2019
  • Book

What’s Really Disrupting Business? It’s Not Technology

“preemptively decoupling.” Instead of waiting to be disrupted, you just break it. When Amazon started selling electronics online, it created apps that encouraged customers to go to a store and check out the prices and products, but order... View Details
Keywords: by Danielle Kost; Retail; Retail; Retail; Retail
  • 18 Aug 2003
  • Research & Ideas

How New Managers Become Great Managers

she set store standards, instituted training programs, and rejuvenated performance. Due to her success in operations over the next two years, this manager received two more challenging assignments. First, she became director of sales for... View Details
Keywords: by Linda Hill
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