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Show Results For
- All HBS Web
(1,304)
- People (5)
- News (452)
- Research (526)
- Events (5)
- Multimedia (17)
- Faculty Publications (171)
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- 11 Mar 2001
- Research & Ideas
Digital Designs on the Inner City
the country's first public access technology center established in an inner city, said the center has 26 computers plus video and music editing equipment, and offers residents classes in computer programming. The center is conspicuously located in Harlem to send a... View Details
Keywords: by Dina Gerdeman
- 22 Mar 2016
- First Look
March 22, 2016
Vaccinations Evive Health is a company that manages communication campaigns on behalf of health insurance plans and large employers. Using big data techniques and insights from behavioral economics, Evive deploys targeted and effective View Details
Keywords: Sean Silverthorne
- 01 Jul 2002
- Research & Ideas
What it Takes to Lead Through Turmoil
When electronic component distributor Arrow decided it had to be on the Internet, it gave the Arrow.com team terrific new offices, hired young newcomers, and essentially sent a message to mainstay Arrow employees that they were now... View Details
Keywords: by Sean Silverthorne
- 04 May 2020
- Research & Ideas
Predictions, Prophets, and Restarting Your Business
School) How to Make Furloughs More Humane (Harvard Business Review) Coaching Your Team Through Uncertain Times (Harvard Business Review) Read COVID-19 coverage from Working Knowledge Consistent messaging to customers A problem with... View Details
Keywords: by Frank V. Cespedes
- 05 Feb 2009
- What Do You Think?
Why Can’t We Figure Out How to Select Leaders?
research and practice that can guide and improve the selection process and its outcomes. Their message was: "We know how to do it. And here's how." As Al Shealy commented, "The research isn't being used." Dan Erwin... View Details
Keywords: by Jim Heskett
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
job. Q: What role do senior managers have in improving the situation? A: Senior management has the responsibility to send a strong message that how one accomplishes the objectives is important, and that honesty, transparency, and a... View Details
Keywords: by Harvard Management Update
- 17 Sep 2001
- Research & Ideas
Let Customers Call the Shots
habits of consumers. How about the habits of marketers? How open are marketers to trying these new methods of attracting customers? A: Marketers have a number of beliefs and habits that are becoming dysfunctional: for instance, the belief that more exposure to a View Details
Keywords: by Martha Lagace
- 30 Apr 2001
- Research & Ideas
New Paths to Success in Asia
people in rural areas who don't yet have computers," he continues. "This company's service allows e-mail messages to be sent from anywhere in the world to a post office near the addressee's home, printed out as a letter, stuffed... View Details
Keywords: by Alejandro Reyes & Deborah Blagg
- 25 Apr 2019
- Research & Ideas
Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People
through emails sent on the event’s messaging platform. They also surveyed attendees about the advice others provided them. “We noticed that teams that were near each other didn’t always influence each other,” says Koning, assistant... View Details
Keywords: by Danielle Kost
- 02 May 2005
- What Do You Think?
Where is Consumer Generated Marketing Taking Us?
Summing Up Consumer generated marketing is a fact of life to which all of us will have to adapt. Adaptation means learning how to use CGM to provide one form of input in fashioning product and marketing decisions. Those are the messages... View Details
Keywords: by James Heskett
- 27 May 2020
- Research & Ideas
What South Korea Teaches the World About Fighting COVID
withheld from the public. South Korea did the opposite, promptly disclosing all information regarding the virus. Information about the location of the infected cases was communicated via text messages to the public. There were two daily... View Details
- 04 Oct 2011
- First Look
First Look: October 4
consumers to reduce their energy usage. OPOWER was co-founded in 2008 by two young Harvard graduates, Dan Yates and Alex Laskey, who were inspired by Robert Cialdini's behavioral science research showing that people's normative beliefs-and View Details
Keywords: Sean Silverthorne
- 09 May 2018
- Research & Ideas
A Simple Way for Restaurant Inspectors to Improve Food Safety
disappointed that their message isn’t getting through, and because it poses a dangerous situation for public health.” On the other hand, finding fewer violations than usual at one site had no apparent effect on what the inspector... View Details
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
company will have trouble coming up with an equally compelling message to drive sales of a service that allows you to pay at the retail counter with a swipe of an iPhone. "What does it do for me as a consumer?" asks Associate... View Details
- 11 Nov 2002
- Research & Ideas
Women Entrepreneurs Usher in the Next Generation
you entrepreneurial.' "From the very get-go, we get very different messages about who we are as economic beings," she observed. Women's economic education, continued Godfrey, a former social worker, "is really one of the... View Details
Keywords: by Martha Lagace
- 02 Feb 2004
- What Do You Think?
Leadership: A Matter of Sustaining or Eliminating Groupthink?
Summing Up One significant theme in responses to this month's column suggested that there is a role for varying degrees of "buy-in" and "groupthink" in effective leadership. The message seems to be that leaders should... View Details
Keywords: by James Heskett
- 10 Dec 2012
- Research & Ideas
Why We Blab Our Intimate Secrets on Facebook
Before completing the personal survey, some participants took a test called "Phind the phishing emails," in which they viewed screen shots of email messages and identified them as "just spam" or "phishing"—the common cybercrime of... View Details
Keywords: by Carmen Nobel
- 29 May 2001
- Research & Ideas
Race Does Matter in Mentoring
opened the door to challenging assignments that allowed the minority executives to gain professional competence. Second, by putting the future executives in high-trust positions, the mentors sent a message to the rest of the organization... View Details
Keywords: by David A. Thomas
- 01 Aug 2018
- What Do You Think?
Are Free Trade and Free Markets Quaint Ideas From the Past?
consumers and workers, and the political realities of modern governments. That appears to be a central message conveyed by responses to this month’s column. Ian Brinkley raised the issue of shifting needs of trading partners as a problem... View Details
Keywords: by James Heskett
- 01 Dec 2008
- Lessons from the Classroom
How Many U.S. Jobs Are ‘Offshorable’?
students have lived only in a world of increasing globalization. It's easy to conclude that the world will continue to become more and more integrated, but globalization is not necessarily a one-way street." The message for MBAs seems to... View Details
Keywords: by Julia Hanna