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Show Results For
- All HBS Web
(1,299)
- People (5)
- News (449)
- Research (525)
- Events (5)
- Multimedia (17)
- Faculty Publications (173)
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- 12 Sep 2017
- First Look
First Look at New Research and Ideas, September 12, 2017
September–October 2017 Harvard Business Review Why Do We Undervalue Competent Management? Neither Great Leadership Nor Brilliant Strategy Matters Without Operational Excellence By: Sadun, Raffaella, Nicholas Bloom, and John Van Reenen Abstract—A recurring View Details
Keywords: Carmen Nobel
- 04 Oct 2016
- First Look
October 4, 2016
information and instead message to shareholders and analysts something of opposite sign. The data suggest they may be motivated in part by subsequent personal stock-trading opportunities. Publisher's link:... View Details
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
Putting Customers At The Core Of Your Business Be the Anti-Hero Our message begins simply enough: you can't be good at everything. In services, trying to do it all brilliantly will lead almost inevitably to mediocrity. Excellence requires... View Details
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
team (project manager) As performance pressure mounts, teams are considerably more likely to follow general experts and disregard customer-specific experts even to the point of totally ignoring important knowledge that would help them tailor their View Details
Keywords: by Sarah Jane Gilbert
- 02 Oct 2007
- First Look
First Look: October 2, 2007
anticipated that digital media using rich profiling data would intrude marketing messaging more deeply and more precisely into consumer lives than broadcast media had been able to do. But the technology that threatened intrusion is... View Details
Keywords: Martha Lagace
- 30 Jun 2020
- Book
Capitalism Is More at Risk Than Ever
The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace
- 10 Jan 2005
- Research & Ideas
Motivation and the Cross-Sector Alliance
environmental degradation, generating a weak flank that had to be covered. Both companies resorted to alliances with CSOs in order to convey the message that responsibility for discarded containers was shared by several stakeholders, not... View Details
- 25 Jan 2011
- First Look
First Look: Jan. 25
silence from top executives and vague, misleading public statements—frustrated U.S. government officials and the public. Not until weeks after the news first broke did Toyota organize a clear message around its commitment to return to... View Details
Keywords: Sean Silverthorne
- 06 Mar 2007
- First Look
First Look: March 6, 2007
Chuck" advertising campaign. This campaign aims to differentiate Schwab in the cluttered financial services marketplace. Test market results facilitate discussion of advertising objectives, message strategy, media selection, and... View Details
Keywords: Martha Lagace
- 20 Jan 2003
- Research & Ideas
Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School
that led to this disregard for traditional verities? Kanter: The two big messages of the 1990s were "The old rules don't hold" and "There are no new rules, and if there are, you should break them." I think that leads... View Details
Keywords: by Garry Emmons
- 10 May 2016
- First Look
May 10, 2016
insiders trade. We conclude managers do not fully disclose their private information and instead message to shareholders and analysts something of opposite sign. The data suggest they may be motivated in part by subsequent personal... View Details
Keywords: Carmen Nobel
- 03 Feb 2015
- First Look
First Look: February 3
entirely outside the traditional beef system? How could he expect established companies to react to this disruption of the status quo? Messaging around this product was critical: How should Post communicate with the public to convey that... View Details
Keywords: Sean Silverthorne
- 21 May 2020
- Research & Ideas
Fighting the COVID Blues: Advice from Business Research
that weigh them down—whether personal or work-related, says Assistant Professor of Business Administration Ashley Whillans. If colleagues try to schedule meetings during that time, say “no,” and turn off alerts so you’re not getting pinged with View Details
Keywords: by Dina Gerdeman and Danielle Kost
- 13 Mar 2018
- First Look
March 13, 2018
relative to those with higher scores. We then create a “hygiene alert”—a message that appears only for restaurants identified by the City as having “poor” operating conditions with “high-risk” hygiene violations (using the same low score... View Details
Keywords: Sean Silverthorne
- 03 May 2011
- First Look
First Look: May 3
at least twice. Though you may think redundancy is unnecessary and even a waste of time, a new study indicates that it helps your message cut through today's information overload. Read thearticle:... View Details
Keywords: Sean Silverthorne
- 18 Feb 2014
- First Look
First Look: February 18
many were watching her closely. Should she go so far as to make the unprecedented move of shutting down the mines? What message would that send to the company and to the mining industry? The lives of others, Carroll's reputation, and the... View Details
Keywords: Sean Silverthorne
- 30 Jul 2013
- First Look
First Look: July 30
Investment and South Africa (B) Incoming and outgoing foreign direct investment in an environment of politics, geography, globalization, and history. Updates the 2006 case to 2012. The subsequent six years only reinforce the message of... View Details
Keywords: Anna Secino
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
Case 218-095 Valuing Snap After the IPO Quiet Period (A) Snap, the disappearing message app, went public at $17 per share on March 2, 2017, making its two 20-something founders the youngest self-made billionaires in the country. Over the... View Details
Keywords: Dina Gerdeman
- 01 Mar 2016
- First Look
March 1, 2016
incidences by firms. The data cover two field experiments run by a large stock-photography agency. We find that substantially reducing the requested amount generates a small increase in the settlement rate. However, for the same reduced request, a View Details
Keywords: Sean Silverthorne
- 24 Nov 2014
- Research & Ideas
Corrupting Silence: Companies Must Speak Up Against Bribes
get a call from a consultant who knows all about your impending bid and offers to help. The clear message is you are not going to win unless you use me." “The thing that struck me is how little information there is on corruption because... View Details
Keywords: by Michael Blanding